Chapter 7
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Chapter 7:
Troubleshooting your
interactive flat panel
Locating the interactive flat panel serial number
Resolving image quality issues
Resolving touch control and digital ink issues
Resolving issues using the SMART Connection Wizard
Resolving issues using SMART Board Diagnostics
This chapter provides you with the information necessary to solve simple issues that can occur with
your interactive flat panel. If issues persist, or aren’t covered in this chapter, contact
SMART Support (
).
Locating the interactive flat panel serial number
When you contact SMART Support, you might be asked to provide the interactive flat panel serial
number. The easiest way to locate this serial number is using the on-screen display menu (see
page 42).
Resolving image issues
Complete the following steps if your interactive flat panel doesn’t display an image correctly or
doesn’t display any image at all.
Summary of Contents for Board 6065
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