CHAPTER 7
TROUBLESHOOTING YOUR INTERACTIVE FLAT PANEL
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smarttech.com/kb/170446
Resolving image quality issues
Symptom
Causes
Solution
The image is too large, too small or
doesn’t completely fill the screen.
The computer’s video resolution
settings don’t match the interactive
flat panel’s native resolution.
l
The native resolution of SMART Board
8070i-G4-SMP interactive flat panels is
1920 × 1080 at 60 Hz.
If the computer can’t support this
resolution, consider one of the following
16:9 resolutions as an alternative:
o
1600 × 900
o
1366 × 768
o
1280 × 720
l
The native resolution of SMART Board
8084i-G4-SMP interactive flat panels is
3840 × 2160 at 30 Hz.
If the computer can’t support this
resolution, consider one of the following
16:9 resolutions as an alternative:
o
1600 × 900
o
1366 × 768
o
1280 × 720
o
1920 × 1080
l
Other resolutions could result in image
distortion or black bars around the
desktop.