CHAPTER 5
TROUBLESHOOTING THE INTERACTIVE WHITEBOARD SYSTEM
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This chapter provides basic troubleshooting information for the interactive whiteboard system.
For issues not covered in this chapter, consult the SMART Support website
) or contact your authorized SMART reseller (
).
Before you start
Before you troubleshoot the interactive whiteboard system or contact SMART Support or your
authorized SMART reseller for assistance, you need to do the following:
l
Locate the interactive whiteboard system’s status lights.
l
Locate the interactive whiteboard system’s serial numbers.
Locating status lights
The interactive whiteboard system consists of several components, and each has its own status
light:
l
The interactive whiteboard’s Ready light is located on the pen tray.
l
The projector’s Power
, Service
light, and Diagnostic Indicator are located on the bottom
of the projector.