SMART KAPP iQ 75, User Manual

Page 1: ...smarttech com docfeedback 171129 USER S GUIDE FOR SMART KAPP iQ PRO 55 65 65 V2 AND 75 BOARDS...

Page 2: ...ries Google Google Play Android and Chrome are trademarks of Google Inc The Bluetooth word mark is owned by the Bluetooth SIG Inc and any use of such marks by SMART Technologies ULC is under license A...

Page 3: ...perly bundled and marked to avoid a trip hazard l Do not insert objects inside the cabinet ventilation holes because they could touch dangerous voltage points and cause electric shock fire or product...

Page 4: ...f der nach Artikel59 der Verordnung EG Nr 1907 2006 REACH auf der Liste der Stoffe mit einem betr chtlichen Risiko steht REACH 1907 2006 Los rotuladores de este producto emplean un adhesivo que contie...

Page 5: ...disconnect the computer Otherwise you may scramble the desktop icons or inadvertently activate applications when you wipe the screen l Avoid setting up and using the board in an area with excessive le...

Page 6: ...equipment has been tested and found to comply with the limits for a Class A digitaldevice pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmfu...

Page 7: ...ration as appropriate iv Users should also be advised that high power radars are allocated as primary users i e priority users of the bands 5250 5350 MHz and 5650 5850 MHz and that these radars could...

Page 8: ...imum transmitted power in EUare listed below Transmitting Band MHz Maximum Transmit Power EIRP dBm 2400 2483 5 19 5150 5350 16 5470 5725 16 Restrictions in AT BE BG CZ DK EE FR DE IS IE IT EL ES CY LV...

Page 9: ...mputer to the AM30 appliance 13 Connecting a computer to the interactive flat panel 14 Chapter 4 Connecting to a network 17 Connecting to a Wi Fi network 17 Connecting to a wired network 17 Adding a p...

Page 10: ...rome browser or Chromebook 44 Resolving Screen Share issues for Windows computers 47 Appendix A Installing the AM30 appliance antenna 51 Appendix B Supported devices for Screen Share 53 Supported Appl...

Page 11: ...for users 8 Training 8 Support center and knowledge base 8 Resources for others 8 Resources for decision makers 8 Resources for installers 9 Resources for administrators 9 This chapter introduces SMA...

Page 12: ...dels Four models of SMART kapp iQ Pro interactive flat panel are available l SMART kapp iQ Pro 55 l SMART kapp iQ Pro 65 l SMART kapp iQ Pro 65 V2 l SMART kapp iQ Pro 75 Differences among these models...

Page 13: ...dware kapp kapp iq pro en installing and maintaining using the osd menu default cshtml 10 USB receptacle Page 6 11 Accessory slot Page 7 Screen The screen sizes vary by model Model Diagonal Width Heig...

Page 14: ...tive tape channel because it will interfere with the cameras Front control panel The front control panel contains the Standby Input Select Mute and volume control buttons No Name 1 Standby button1 2 I...

Page 15: ...y support smarttech com docs hardware kapp kapp iq pro en installing and maintaining using the osd menu default cshtml If wake to touch is enabled touch the screen See Wake to Touch support smarttech...

Page 16: ...e that can detect people up to 16 5 m away when the board is in Standby mode When the sensor detects people in the room the board turns on Touching the screen activates the board If the room is empty...

Page 17: ...devices to the board users can scan the Quick Response QR code on the screen When users first connect their mobile devices they re directed to the Apple App Store itunes apple com ca app smart kapp i...

Page 18: ...ncing software to collaborate with local or remote participants Resources for users In addition to this guide SMART provides a variety of other resources for users Training The SMART training website...

Page 19: ...p iQ Pro 65 smarttech com kb 170836 SMART kapp iQ Pro 65 V2 smarttech com kb 171107 SMART kapp iQ Pro 75 smarttech com kb 170996 Installers should also refer to Considerations for non standard install...

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Page 21: ...mode and displays the welcome screen l If the sensor doesn t detect people in the room for a specified period of time the board enters Standby mode l If the presence detection sensor is disabled you c...

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Page 23: ...e models of the AM30 appliance have computer connectors If you want to use the board s touch features and use a pen to draw and write follow these steps 1 Connect a computer to the AM30 appliance usin...

Page 24: ...be accessible when the interactive flat panel is wall mounted You can then run the cables across floors or behind walls to the conference table WARNING Ensure that any cables that cross the floor to t...

Page 25: ...CHAPTER3 CONNECTING A GUEST COMPUTER 15 smarttech com kb 171129 SMART kapp iQ Pro 55 SMART kapp iQ Pro 65 SMART kapp iQ Pro 65 V2 SMART kapp iQ Pro 75...

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Page 27: ...e disconnect it 2 Press the Home button on the screen to open the launcher 3 Press Settings in the launcher 4 Press Wi Fi NOTE Ensure the toggle for Wi Fi is On 5 Select a wireless network 6 Enter the...

Page 28: ...en to open the launcher and then press Settings 2 Press Wi Fi 3 Press and hold the network to which you re adding a proxy A dialog box appears 4 Press Modify network 5 Select Show advanced options 6 I...

Page 29: ...24 Displaying content on the interactive flat panel 25 Downloading SMART software 25 Stop displaying content on the interactive flat panel 25 Using Screen Share 25 Sharing content from the Chrome brow...

Page 30: ...g apps from the launcher To add or remove apps from the launcher 1 Press the Home button on the screen 2 Press Settings The Settings window appears 3 Select Launcher 4 Select an app s check box to add...

Page 31: ...flat panel just like you do on a traditional dry erase board l Use the black pen provided with the interactive flat panel to write or draw in black ink l Use the red pen provided with the interactive...

Page 32: ...he area you d like to present The interactive flat panel shows the area you selected To hide Panoramic View Wait five seconds and Panoramic View disappears To erase all notes on the Whiteboard 1 Press...

Page 33: ...d session 1 Press the Library icon 2 Select the session you want to continue To set how long the Library stores sessions By default The SMART kapp iQ Pro interactive flat panel stores sessions for one...

Page 34: ...the AM30 appliance Download and install SMART software to take full advantage of the interactive flat panel s touch and ink features NOTES l Connecting a computer to the AM30 appliance requires a newe...

Page 35: ...looks for a connection 5 The computer s desktop appears on the screen Downloading SMART software When you download and install SMART Meeting Pro software to the connected computer the computer also i...

Page 36: ...t to the interactive flat panel on page 28 To use Screen Share with your Android mobile device see Sharing content from your Android mobile device on page 29 Sharing content from the Chrome browser to...

Page 37: ...right corner of your browser click the Cast icon 6 Select the interactive flat panel s name 7 When you re sharing content the Cast icon turns blue To share content from your desktop to the interactive...

Page 38: ...es for Windows computers on page 47 Sharing content from your Apple product to the interactive flat panel For help troubleshooting Apple products see Resolving Screen Share issues for Apple devices on...

Page 39: ...el open the launcher The launcher appears 2 Press Screen Share 3 On your iOS mobile device open the Control Center 4 Press AirPlay 5 Select the interactive flat panel s name 6 Select Mirroring 7 Selec...

Page 40: ...interactive flat panel s name If you don t see the interactive flat panel you want press MORE SETTINGS to show more interactive flat panels To share your Android mobile device s screen on the interac...

Page 41: ...To stop sharing content to the interactive flat panel TIP You can disconnect your mobile device or computer to stop sharing content to the interactive flat panel 1 Tap the interactive flat panel The...

Page 42: ...ookies and closes all open tabs and opens a new tab l closes all applications For information about changing the board s Clean up settings see SMART kapp iQ Pro interactive flat panel administrator s...

Page 43: ...ur experience with the SMART interactive product Use SMART Meeting Pro software to enrich three types of collaboration l Meetings l Presentations l Brainstorming sessions SMART Meeting Pro user s guid...

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Page 45: ...is Screen Sharing 41 How do I share content from my Android mobile device 41 Why can t I find my SMART kapp iQ Pro interactive flat panel s name in the list of devices 42 Why am I experiencing perform...

Page 46: ...an indicator light on page 5 Icon What it means What to do Device Solid green The interactive flat panel is connected to a mobile device N A Solid gray The interactive flat panel is disconnecting from...

Page 47: ...uide smarttech com kb 171000 for more information l Contact your IT admin Resolving issues with Input Review the following information to resolve issues with Input If the issues persist or aren t cove...

Page 48: ...xtenders For best results use a 6 5 m USB cable Resolving audio issues l Turn off the mute setting on your computer l Turn up the volume on your computer l Turn up the volume on the board using the fr...

Page 49: ...vice turn Airplane mode on and then off on your mobile device If you can t see the board s name in the list of devices restart your mobile device Restarting your mobile device can clear network addres...

Page 50: ...tion l Make sure your computer or device has the latest operating software I m experiencing other issues l If you see video on the interactive flat panel but don t hear audio make sure the volume on y...

Page 51: ...ntact us here Supported Apple devices and operating systems The following Apple operating systems support Screen Share l iOS 9 or later l Mac OS X 10 11 El Capitan or later The following Apple devices...

Page 52: ...more information l On your mobile device turn Airplane mode on and then off again If you can t see the board s name in the list of devices restart your mobile device Restarting your mobile device can...

Page 53: ...ve flat panel but you don t hear audio o Make sure the volume on your mobile device is turned up and the interactive flat panel is not muted o Make sure you have the latest operating software on your...

Page 54: ...chromecast answer 6293757 NOTE Not all mobile devices have been optimized for screen casting l Make sure Power Saving mode is off on your Android mobile device Power Saving mode can limit the mobile d...

Page 55: ...active flat panel administrator s guide smarttech com kb 171000 for more information See your computer s user guide for more information l On your computer turn Wi Fi off and then back on or disconnec...

Page 56: ...na on page 51 for more information I m experiencing other issues l If you can see your interactive flat panel but can t connect to it open the Screen Share app a On the interactive flat panel open the...

Page 57: ...st in our office help airsquirrels com support solutions articles 1000195447 airparrot 2 does not see a chromecast in our office or Can I extend my desktop on Windows 10 help airsquirrels com support...

Page 58: ...at panel on page 26 o You can purchase AirParrot an application that allows you to share your computer s display an application audio or a media file See airsquirrels com airparrot features win Why am...

Page 59: ...a On the interactive flat panel open the launcher The launcher appears b Press Screen Share l Restart the Screen Share app and its discovery services a On the interactive flat panel open the launcher...

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Page 61: ...e antenna For more information see the following installation guides l SMART kapp iQ 55 and 65 installation guide smarttech com kb 170810 l SMART kapp iQ 65 V2 installation guide smarttech com kb 1711...

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Page 63: ...S or later l iPad 2 or later l iPod touch 5th generation or later Supported Android devices and operating systems l All devices running Android 4 4 2 or later support the Cast Screen feature See Optim...

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Page 65: ...contain substances that can be harmful to the environment and to human health The crossed out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and...

Page 66: ...SMART TECHNOLOGIES smarttech com support smarttech com contactsupport smarttech com kb 171129...