CHAPTER 4
MAINTENANCE AND TROUBLESHOOTING
25
smarttech.com/kb/170410
Symptoms
Cause
Solution
The SMART Board
icon doesn’t appear
in the notification area
(Windows) or dock
(Mac).
SMART System Menu isn’t running.
Start SMART System Menu.
In the Windows 7 operating
system, select
Start > All
Programs > SMART
Technologies > SMART System
Menu
.
In the Windows 8 operating
system, go to the
Apps
screen,
and then scroll to and select
SMART Technologies > SMART
System Menu
.
In the Windows 10 operating
system, select
Start > All apps
,
and then scroll to and select
SMART Technologies > SMART
System Menu
.
For Mac computers, select
Finder
> Applications > SMART
Technologies > SMART System
Menu
.
SMART Product Drivers isn’t installed Install SMART Product Drivers on
your computer. For details about
installing SMART Product Drivers,
see
The orientation
procedure doesn’t
proceed to the
second point.
The computer could be sending
input to an application other than the
interactive whiteboard’s orientation
screen.
Press ALT+TAB on the keyboard
to change your operating
system’s focus to the interactive
whiteboard’s orientation screen.
Alternatively, open SMART
settings and select
Orient/Align
the SMART Product
.
Summary of Contents for M680
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