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CHAPTER 5
– TROUBLESHOOTING
Checking the Interactive Pen Display’s
Status
The Status indicator shows whether the pen is interacting with the display.
If you touch the pen to the interactive screen and the Status indicator doesn’t turn
blue, make sure that:
•
the Power indicator is on.
•
the USB cable is properly connected to an active port on the computer and to the
interactive pen display.
•
the computer’s USB interface isn’t disabled.
•
the display is registered in your computer as a USB device.
•
you’re using the correct pen (not one from another display).
If you touch the pen to the interactive screen and the Status indicator still isn’t blue,
contact Technical Support (page 47).
If the Status Indicator is...
this indicates that...
illuminated blue
the tethered pen is touching the interactive screen and
the interactive pen display is communicating correctly
with your computer.
off
either the tethered pen isn’t touching the interactive
screen or the interactive pen display isn’t
communicating correctly with your computer.
Status Indicator
STATUS
POWER
.
Summary of Contents for Podium ID422w
Page 1: ...Installation and User s Guide SMART Podium ID422w Interactive Pen Display DTU 2231...
Page 10: ...viii 99 00724 00 REV C0...
Page 11: ......
Page 14: ...4 CHAPTER 1 OVERVIEW 99 00724 00 REV C0...
Page 34: ...24 CHAPTER 2 INSTALLING THE SMART INTERACTIVE PEN DISPLAY 99 00724 00 REV C0...
Page 42: ...32 CHAPTER 3 USING THE INTERACTIVE PEN DISPLAY 99 00724 00 REV C0...
Page 54: ...44 CHAPTER 5 TROUBLESHOOTING 99 00724 00 REV C0...
Page 61: ......