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APPENDIX B
– CUSTOMER SUPPORT
Appendix B
Customer Support
Online Information and Support
to view and download user’s guides, how-to and
troubleshooting articles, software and more.
Training
www.smarttech.com/trainingcenter
for training materials and information about
our training services.
Technical Support
If you experience difficulty with your SMART product, please contact your local
reseller before contacting SMART Technical Support. Your local reseller can resolve
most issues without delay.
NOTE
To locate your local reseller, visit
www2.smarttech.com/st/en-US/Where+to+Buy
All SMART products include online, telephone, fax and e-mail support:
Shipping and Repair Status
Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 5,
+1.866.518.6791, for shipping damage, missing part and repair status issues.
Online
www.smarttech.com/contactsupport
Telephone
+1.403.228.5940 or
Toll Free 1.866.518.6791 (U.S./Canada)
(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)
Fax
+1.403.806.1256
Summary of Contents for Podium ID422w
Page 1: ...Installation and User s Guide SMART Podium ID422w Interactive Pen Display DTU 2231...
Page 10: ...viii 99 00724 00 REV C0...
Page 11: ......
Page 14: ...4 CHAPTER 1 OVERVIEW 99 00724 00 REV C0...
Page 34: ...24 CHAPTER 2 INSTALLING THE SMART INTERACTIVE PEN DISPLAY 99 00724 00 REV C0...
Page 42: ...32 CHAPTER 3 USING THE INTERACTIVE PEN DISPLAY 99 00724 00 REV C0...
Page 54: ...44 CHAPTER 5 TROUBLESHOOTING 99 00724 00 REV C0...
Page 61: ......