Chapter 3
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Chapter 3:
Troubleshooting
Using the indicator light to resolve common issues
Resolving issues with presence detection and Wake to Touch
Resolving issues with the front control panel
Resolving issues with image quality
Resolving issues with touch and digital ink
Resolving issues with the iQ experience
Resolving issues with the Intel Compute Card
Resolving issues with software
Referring to the SMART knowledge base for additional troubleshooting information
Contacting your reseller for additional support
Finding the display serial number
Finding the iQ appliance serial number
This chapter explains how to resolve a variety of common issues with the display, including issues
with:
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Power
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Presence detection and Wake to Touch
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Front control panel
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Video
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Image quality
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Audio
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Touch and digital ink
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iQ experience
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Intel Compute Card
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Software
Summary of Contents for SPNL-6065
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