Smarteye Digital Electronics SER-2A Series, User Manual

Page 1: ...DVR User Manual For SER 2Axxxx series Digital Video Recorder All rights reserved ...

Page 2: ...he device is function The correct procedure to shut down DVR is to stop recording firstly and then use shut down button from the menu and finally switching off the main power This equipment is for indoor use only Do not expose the machine in rain or moist environment In case any solid or liquid get inside the machine s case please cut off the power supply immediately and get it checked by a qualif...

Page 3: ... 2 3 Rear Panel Instructions 7 2 4 Remote Controller 11 2 5 Control with Mouse 13 2 5 1 Connect Mouse 13 2 5 2 Use Mouse 13 3 Basic Function Instruction 14 3 1 Power On Off 14 3 1 1 Power on 14 3 1 2 Power off 15 3 2 Login 15 3 3 Live preview 16 3 3 1 Live playback 16 4 Main menu setup guide 17 4 1 Basic configuration 19 4 1 1 System 19 4 1 2 Time date 20 4 1 3 DST 21 4 2 Live configuration 22 ...

Page 4: ...25 4 3 3 Time 26 4 3 4 Stamp 27 4 3 5 Recycle record 28 4 3 6 Snap 28 4 4 Schedule configuration 28 4 4 1 Schedule 29 4 4 2 Motion 30 4 4 3 Sensor 30 4 5 Alarm configuration 31 4 5 1 Sensor 31 4 5 2 Motion 33 4 5 3 Video loss 35 4 5 4 Other alarm 35 4 5 5 Alarm out 36 4 6 Network configuration 36 4 6 1 Network 36 4 6 2 Sub stream 37 4 6 3 Email 38 4 6 4 Server 39 ...

Page 5: ...playback and backup 49 5 1 Time search 49 5 2 Event search 50 5 3 File management 51 5 4 Image 52 5 5 Backup 52 6 Manage DVR 54 6 1 Check system information 54 6 1 1 System information 54 6 1 2 Event information 54 6 1 3 Log information 54 6 1 4 Network information 54 6 1 5 Online information 54 6 1 6 Record information 55 6 2 Manual alarm 55 6 3 Disk management 55 6 4 Upgrade 55 6 5 Logoff 56 7 R...

Page 6: ...75 8 2 By Phones with Symbian 77 8 3 The operation method for iPhone mobile clients 79 8 4 The installation operation methods for Android mobile clients Software Installation 88 8 5 Installation and Operation methods for blackberry mobile phone Client 94 8 5 1 Installation instruction for Blackberry mobile phone client 94 8 5 2 Operation method for Black berry mobile phone client 96 Appendix A FAQ...

Page 7: ...g powerful functions and high stability Due to these distinctive characteristics it is widely used in banks telecommunication transportation factories warehouse and other related applications 1 2 Main Features COMPRESSION FORMAT Standard H 264 compression with low bit rate and better image quality LIVE SURVEILLANCE Support HD VGA output Support channel security by hiding live display Display the l...

Page 8: ...and locking the recorded files one by one Support remote playback in Network Client through LAN or internet ALARM 1 channel alarm output and 4 8 16 channel alarm input available Support schedule for motion detection and sensor alarm Support pre recording and post recording Support linked channels recording once motion or alarm triggered on certain channel Support linked PTZ preset auto cruise and ...

Page 9: ...pport dual stream Network stream is adjustable independently to fit the network bandwidth and environment Support picture snap and color adjustment in remote live Support remote time and event search and channel playback with picture snap Support remote PTZ control with preset and auto cruise Support remote full menu setup changing all the DVR parameters remotely Support mobile surveillance by sma...

Page 10: ...ve the manufacturers recommend specially for security and safe field Please refer to Appendix C Compatible Devices 2 2 Please calculate HDD capacity according to the recording setting Please refer to Appendix B Calculate Recording Capacity Step1 Unscrew and Open the top cover Step2 Connect the power and data cables Place the HDD onto the bottom case as Fig 2 1 Step3 Mount the HDD as Fig 2 2 Note F...

Page 11: ...en playing video the light is blue REC When recording the light is blue 2 Compound button MENU 1 Enter menu in live 2 Increase the value in setup BACKUP 1 Decrease the value in setup 2 Enter backup mode in live RECORD FOCUS 1 Record manually 2 FOCUS function enables at PTZ mode REW SPEED 1 Rewind key 2 SPEED function enables at PTZ mode SEARCH ZOOM 1 Enter search mode 2 ZOOM function enables at PT...

Page 12: ...eys 4 Input button Direction button Change direction to select items Multi screen Change screen display mode like1 4 9 16 channel Enter button Confirm selection 5 IR receiver IR For remote controller 6 USB USB port To connect external USB devices like USB flash USB HDD for backup or update firmware or connect to USB mouse 7 POWER POWER Shot switch off ...

Page 13: ...AUX output channel by channel Only video display no menu show 3 Audio out Audio output connect to the sound box 4 Video in Video input channels from 1 4 5 DC12V POWER INPUT 6 VGA port VGA output connect to monitor 7 LAN Network port 8 USB port Connect USB mouse or connect external USB devices 9 P Z Connect to speed dome 10 K B Connect to keyboard 11 ALARM OUT 1 ch relay output Connect to external ...

Page 14: ...scription 1 Video out Connect to monitor 2 Spot out Connect to monitor as an AUX output channel by channel Only video display no menu show 3 Audio out Audio output connect to the sound box 4 Video in Video input channels from 1 8 5 DC12V POWER INPUT 6 VGA port VGA output connect to monitor 7 LAN Network port 8 USB port Connect USB mouse or connect external USB devices 9 P Z Connect to speed dome 1...

Page 15: ...e rear Panel interface for 16 ch is shown as Fig 2 5 Fig 2 5 Rear Panel for 16 ch Item Name Description 1 P Z Connect to speed dome 2 K B Connect to keyboard 3 ALARM IN Connect to external sensor1 16 4 HDMI port Connect to high definition display device optional 5 NET Network port 6 VGA port VGA output connect to monitor 7 Video out Connect to monitor 8 Video in Video input channels from 1 16 9 Au...

Page 16: ...g 13 ALARM OUT 1 ch relay output Connect to external alarm 14 USB port To connect external USB devices like USB flash USB HDD for backup or update firmware or connect to USB mouse 15 Spot out Connect to monitor as an AUX output channel by channel Only video display no menu show 16 Audio out Audio output connect to the sound box 17 POWER INPUT DC12V ...

Page 17: ...lowing 1 Check batteries poles 2 Check the remaining charge in the batteries 3 Check IR controller sensor is mask If it still doesn t work Please change a new remote controller to try or contact your dealers The interface of remote controller is shown in Fig2 7 Remote Controller Fig 2 7 Remote Controller Item Name Function 1 Power Button Soft switch off to stop firmware running Do it before power ...

Page 18: ... single DVR it s not necessarily to reset the device ID user can do operation directly when control multiple DVR with remote controller please refer to below steps Step1 Activate remote controller to control DVR enable DVR turn the IR sensor of the remote controller to the IR receiver that on the front panel press the number key 8 twice then input device ID Range from 0 65535 the default device ID...

Page 19: ...he previous screen display Click right button to show the control bar at the bottom of the screen as Fig 2 6 Remote Controller Here are all control and setup Click right mouse again to hide the control bar In setup Click left button to enter Click right button to cancel setup or return to the previous If want to input the value move cursor to the blank and click An input window will appear as Fig2...

Page 20: ...n 3 1 Power On Off Before you power on the unit please make sure all the connection is good 3 1 1 Power on Step1 connect with the source power switch on the power button near the power port in the rear panel Step2 the device will be loaded and the power indicator will display blue Step3 before start a WIZZARD window will be pop up and show some information about time zone time setup network config...

Page 21: ...click OK the unit will power off after a while Step2 disconnect the power By keyboard and mouse Step1 enter into Menu then select System Shut Down icon the Shut down window will appear Step2 click OK the unit will power off after a while Step3 disconnect the power 3 2 Login User can login and logout the DVR system User cannot do any other operations except changing the multi screen display once lo...

Page 22: ...preview interface 3 3 1 Live playback Click Play button to playback the record Refer to Figure3 3 User can do concrete operation by click the buttons on screen Symbol Meaning Green Manual record Yellow Motion detection record Red Sensor Alarm record Blue Schedule record ...

Page 23: ...l Video Recorder User Manual 17 Fig 3 3 live playback 4 Main menu setup guide Click right mouse or press ESC button on the front panel the control bar will display on the bottom of the screen refer to Fig 4 1 ...

Page 24: ...plification Left click the channel which needs to amplify Click the right mouse select Zoom in button and then click the left mouse to amplify the image Press left mouse to drug the cursor user can view the image Double click the left mouse to exit Click the right mouse to return to the main interface Volume Enable sound PTZ Click the PTZ button user can control rotation position speed of the dome...

Page 25: ... display as below Device name the name of the device It may display on the client end or CMS that help user to recognize the device remotely Video format two modes PAL and NTSC User can select the video format according to that of camera Password check Enable this option user needs to input user name and password can do corresponding operations with the relevant right in system configuration Show ...

Page 26: ...interval time 30s 60s 180s 300s if there is no any operation within the setting period the device will auto logout and return to Login interface No Image When Logout If this item is selected there will be no image showing when logout Fig 4 3 basic configuration basic 4 1 2 Time date Step1 enter into system configuration basic configuration time date refer to Fig 4 4 Step2 set the date format time ...

Page 27: ...guration basic configuration DST refer to Fig 4 5 Fig 4 5 basic configuration DST Step2 in this interface enable daylight saving time time offset mode start end month week date etc Step3 click default button to resort default setting click apply button to save the setting click exit button to exit current interface ...

Page 28: ... input Capital letters click Shift button again to input Chinese characters Step2 tick off camera name and click setting button to display a window as Fig 4 7 Fig 4 6 live configuration live Fig 4 7 live color adjustment Step3 in this interface user can adjust brightness hue saturation and contrast in live click default button to resort default setting click OK button to save the setting Step4 use...

Page 29: ...default setting click apply Fig 4 8 live configuration host monitor button to save the setting click exit button to exit current interface 4 2 3 Spot Step1 enter into system configuration live configuration Spot refer to Fig 4 9 Step2 select split mode 1 1and channel Step3 dwell time the time interval for a certain dwell picture display switching to next dwell picture display Step4 selected the sp...

Page 30: ...rag mouse to set mask area refer to below picture Click Apply button to save the setting Delete mask area select a certain mask area click left mouse to delete that mask area click Apply button to save the setting Fig 4 10 live configuration mask Setup mask area Live image mask area 4 3 Record configuration Record configuration includes six sub menus enable record bit rate time recycle record stam...

Page 31: ... current interface 4 3 2 Record stream Step1 enter into system configuration record configuration record bit rate refer to Fig 4 12 Step2 setup rate resolution quality encode and max bit stream Step3 user can setup all channels with same parameters tick off All then to do relevant setup Step4 click default button to resort default setting click apply button to save the setting click exit button to...

Page 32: ...ions 10s 15s 20s 30s 60s 120s 180s and 300s Expire time the hold time of saved records If the set date is overdue the record files will be deleted automatically Step2 user can setup all channels with same parameters Tick off all to do relevant setup Step3 click default button to resort default setting click apply button to save the setting click exit button to exit current interface Parameter Mean...

Page 33: ...l 27 Fig 4 13 record configuration time 4 3 4 Stamp Stamp User can overlap the channel name and time stamp on video Step1 enter into system configuration record configuration stamp refer to Fig 4 14 Fig 4 14 record configuration stamp ...

Page 34: ...terface 4 3 5 Recycle record Step1 enter into system configuration record configuration recycle record Step2 tick off recycle record to enable the recycle record function It will cover the earlier recorded files and keep recoding when HDD is full if disenabled it will stop recording when HDD is full Step3 click default button to resort default setting click apply button to save the setting click e...

Page 35: ...and a dialog box will pop up as Fig 4 16 user can edit week schedule Fig 4 16 schedule week schedule o Click add button to add a certain day schedule click delete button to delete the selected schedule Copy user can copy the specify schedule to other dates o Click OK button to save the setting click Exit button to exit current interface o User can apply the schedule setting of certain channel to o...

Page 36: ...n are familiar with schedule user can refer to 4 4 1 Schedule for details Fig 4 17 schedule configuration motion Note the default schedule of motion detection is full selected that is the color of schedule setting interface is blue 4 4 3 Sensor Step1 enter into system configuration schedule configuration alarm refer to Fig 4 18 Fig 4 18 schedule configuration sensor ...

Page 37: ... into system configuration alarm configuration sensor basic refer to Fig 4 19 Step2 enable sensor alarm and set the alarm type according to triggered alarm type Two option NO and NC Step3 user can setup all channels with same parameters please tick off all and then to do relevant setup Step4 click default button to resort default setting click apply button to save the setting click exit button to ...

Page 38: ...there will be triggered alarm out in the designated channel Click OK button to save the setting click Exit button to exit the current interface To record tick off recoding channels It will record the camera when alarm triggered Click OK button to save the setting click Exit button to exit the current interface To P T Z set linked preset and cruise for alarm User can select any channel and multi ch...

Page 39: ...nd set alarm hold time which means time interval between two adjacent detective motions If there is other motion detected during the interval period which is considered continuous movement otherwise it will be considered that those two adjacent detective motions are two different motion events Fig 4 23 motion Click Trigger button to pop up a dialog box Step3 the setup steps of motion trigger are f...

Page 40: ...itivity value and motion area are suitable accordingly refer to following picture Click icon to save the setting click icon exit current interface Note when user drag mouse to set motion detection area they have to click icon to clear all set detection area firstly and then make the operation Step6 user can also setup all channels with same parameters Step7 click default button to resort default s...

Page 41: ...hedule Fig 4 26 alarm configuration video loss 4 5 4 Other alarm This tab gives a choice to configure alarm for Disk Full IP Conflict the Disconnect event Disk Attenuation Warning or Disk Lost Step1 enter into system configuration other alarm refer to Fig 4 27 Step 2 Use the dropdown menu and select the event or the alarm Step 3 Check the required trigger options If the selected event is Disk Full...

Page 42: ... setup steps of alarm out schedule are familiar with schedule user can refer to 4 4 1 Schedule for details Note the default schedule of motion detection is full selected that is the color of schedule setting interface is blue Buzzer Step1 enter into system configuration buzzer Step2 tick off Buzzer set buzzer alarm hold time 4 6 Network configuration Network configuration includes five submenus ne...

Page 43: ... enable PPPoE to directly connect the DVR to internet via ADSL and then input the user name and password click TEST button to test the effectiveness of the relevant information Fig 4 29 network configuration network 4 6 2 Sub stream Step1 enter into system configuration network configuration sub stream refer to Fig 4 30 Step2 select fps resolution quality Step3 user can also setup all channels wit...

Page 44: ...This server requires a secure connection SSL user can setup mail servers such as Gmail according to actual needs Send address password sender s email address password Send address password sender s email address password Receive address receiver s email address Here user can add at least three mail addresses Click TEST button to test the validity of the mailbox Parameter Meaning FPS Range from 1 2...

Page 45: ...ive report first in the ECMS when adding a new device Then enter into the server interface and enable it Input the IP address and port of the transfer media server of ECMS The default server port is 2009 If it is modified please enter into the transfer media interface to check After the user enables the active report the ECMS system will auto allot a Device ID The user needs to check this reported...

Page 46: ...r can check the IP address by the following method Double click the My Network Places icon on the desktop in PC select Show icons for networked UPnP devices in the Network Tasks list box a information window will pop up click YES button Windows Components Wizard dialog box will pop up as shown as below picture press Next to continue After finished the installation of configuring components the UPn...

Page 47: ...Show common tasks in folders in the Tasks check box to display the UPnP icon 1 Domain name Registration Take www dyndns com for example Note Users can self define the hostname username and password Input www dyndns com in the IE address bar user can access the domain name registration interface Click Create Free Hostname to register For example Hostname is abc dyndns tv After user fill in the blan...

Page 48: ...domain name registration of DDNS the domain name for DVR is www abc dyndns tv 2 Username and password According to the above registration username is bcd According to the above registration password is 123456 3 Application Connect DVR to the Network Client Enter into Basic configuration Network other settings tick off DDNS and select Dyndns at the DDNS Sever pull down list box and input user name ...

Page 49: ...dns type User name User name for log in the website of domain name supplier Password Password for log in the website of domain name supplier Host domain The domain name user registered at the supplier s website Update interval The interval time of upgrading DVR IP address 4 7 User management configuration Step1 enter into system configuration user management configuration refer to Fig 4 34 Step2 A...

Page 50: ... the the user can log in DVR on the binding computer after set the specific binding MAC address Authority Step1 enter into Add user authority referring to Fig 4 36 Step2 In the authority interface assign the definite operation right for that user Step3 in the user management interface click Setup button to modify user name user type and binding PC MAC address Step4 select the user that user wants ...

Page 51: ...to system configuration P T Z configuration advance refer to Fig 4 38 Step2 in the Advance interface after clicking preset Setting button a dialog box will pop up as Fig 4 39 Parameter Meaning Address The address of the PTZ device Baud rate Baud rate of the PTZ device Range form 110 300 600 1200 2400 4800 9600 19200 34800 57600 115200 230400 460800 921600 Protocol Communication protocol of the PTZ...

Page 52: ... button to enable the PTZ light Note PTZ must support wiper and light these two functional buttons can take effect At the same time these two buttons are just available when selecting PELCOP or PELCOD Click Save button to save the settings click icon to hide the tool bar right key can remerge it click icon to exit the current interface d in the preset interface click OK button to save the setting ...

Page 53: ...om the list box click OK button to save the setting click Exit button to exit current interface Step4 in the Advance interface click track Setting button to pop up a dialog box as Fig 4 43 Fig 4 43 track setting a user can control the dome rotates up up left down right down left left down right and up right and stop rotating adjust the rotate speed and the value of zoom focus and iris of the dome ...

Page 54: ...k Allow list Here authorized user can prohibit computer users within a certain IP address segment from accessing to DVR or admit computer users within a certain IP address segment into DVR For example if authorized user don t want computer users within IP address segment from 196 168 000 002 to 196 168 000 004 to access to DVR authorized user can tick off Block list and then input such IP address ...

Page 55: ...arch configuration time search Step2 select channel screen display mode the highlight date in the calendar means have record data Step3 select a date and press Search button Click the time grid to set the play start time or input play record time manually The selected time match the blue grid Note the vertical column means hours horizontal column means channels Step4 click Play button to playback ...

Page 56: ...d click this icon again to confirm the record period Next click icon to backup the record during this period 5 2 Event search Step1 enter into Search configuration event search refer to Fig 5 2 Step2 After clicking Search button the searched event information will displayed in the event list box User can select date channel Tick off Motion Sensor or All accordingly Step3 double check a certain rec...

Page 57: ...st box user can select date channels accordingly Lock select a file and click Lock button to lock this file after that that file will not be deleted or covered Unlock select a locked file and click Lock button to unlock this file Delete select an unlocked file and click Delete button to delete this file Step3 tick off All button and then user can lock unlock or delete all files in the file managem...

Page 58: ...n the SATA disk If there are more images saved in the SATA disks than 2000 images those additional images will supersede prior images Double click the image with the left mouse it will automatically playback from the time of the image captured 5 5 Backup This unit supports backup by USB device through the USB port on the front panel User also can make backup by IE browser via internet Refer to 7 3...

Page 59: ...ay the searched data in the data backup list box Step3 checked a data file or tick off All to select all data files click Backup button Backup information dialog box will pop up Step4 in the backup information interface user can check the relevant information of backup files storage type save file type etc click Start button to starting backup ...

Page 60: ...check record events according to set date 6 1 3 Log information In this interface user can check relevant log information according to set date 6 1 4 Network information In this interface user can check relevant parameters of network 6 1 5 Online information In this interface user can check the details of the current connection of online users Refresh refresh the current interface Disconnect the a...

Page 61: ...tep2 click Refresh button to refresh the disk information of the list box set the property of the disk then click Apply button to save the setting Step3 select a hard disk and click Format button to star format Note all recorded files in the hard disk will be lost after formatted 2 2 2 2 Advanced User may check model S N firmware health status of the disk in this interface User also can monitor th...

Page 62: ... in the upgrade list box select that software and click Upgrade button to start upgrading Please wait for a while when the system is rebooted Please don t cut off power during upgrading The original configuration will be reserved after upgrade 6 5 Logoff Click Log off icon a log off dialogue box will popup click OK button the device will log off If user wants to log in again click icon to enter in...

Page 63: ...umber after IP address For example set HTTP port as 82 need input IP address like 192 168 0 25 82 User name and password here are the same with that used on the DVR The default is admin and 123456 7 1 2 On WAN There are two ways for the DVR to connect to internet 1 Connect the DVR to internet through router or virtual server Step 1 Enter into the DVR s Main Menu Setup Network interface to input IP...

Page 64: ... Connect the DVR to internet directly Step 1 Enter into the DVR s Main Menu Setup Network interface to enable PPPoE and then input user name and password received from your ISP Next click Apply The DVR will connect to the server and would give a confirmation message Step 2 When accessing the remote interface of DVR user can input WAN IP to access directly user can enter into Main menu Information ...

Page 65: ...it mode so the safari browser shall start 32 bit mode If the browser is the earlier MACOS version the default setting is 32 bit mode and the setting can be skipped The Setting steps are as follows First Right click safari icon safari and select Show in Finder Second Select Applications Right click Safari App Select Get Info Third Select open in 32 bit mode ...

Page 66: ...After starting Apple computer click Apple icon The following window will pop up Please select System Preferences Internet Wireless click Network Step 2 Enter into Network interface and then click Ethernet Connected to check the internet connection of Apple PC ...

Page 67: ...ould be the same as the PC If using DHCP please enable DHCP in the DVR and router Step 4 After finishing the above information users can enter LAN IP and http port in the Safari browser For example input http 192 168 1 100 81 here 192 168 1 100 is LAN IP of DVR 81 is the http port of DVR Click button the browser will download Active X control as shown below Step 5 Click icon and then select the Ac...

Page 68: ...N There are also two ways for DVR to connect to Internet 1 Connect the DVR to internet through router or virtual server Step 1 The network setups are the same as step one to step four of point 1 on WAN of IE remote surveillance Step 2 Enter WAN IP and http port in the Safari browser to install the Active control The concrete steps are the same as step 5 and 6 of Chapter 7 2 1 2 Connect the DVR to ...

Page 69: ...terface Fig 7 2 Remote live preview interface Symbol and function Definitions 1 Channel indicator 2 Screen display mode 3 Volume 4 Snapping picture 5 Start manual record 6 Start IE record 7 Bidirectional talk 8 Playback 9 Color 10 PTZ control 11 Master sub stream status ...

Page 70: ...ay mode Click the icon beside the screen display mode channel select dialog will appear as below Take 8 channel DVR for example user can tick off channels form 1 ch to 8 ch at random to display the live pictures 6 channels can be selected at most Then click OK button to confirm the setting Snap pictures Fig 7 3 Channel select dialog ...

Page 71: ...t the hue of channel Click this button to recover the default value of brightness contrast saturation and hue Save the adjustment PTZ control Please connect speed dome to the device via RS485 firstly make sure the protocol of the speed dome is supported by the device and set the relative parameters manually User can control the dome up down right left or stop rotating on Control Center adjust rota...

Page 72: ...tton Click button near Zoom button to zoom in the locale picture of this camera Click button near Zoom button to zoom out the locale picture of this camera Focus button Click button near Focus button to have long focus Click button near Focus button to have short focus Go to the Preset Select and do auto cruise Track Auto scan Wiper button Light button Click the right mouse on the live interface a...

Page 73: ...idth All to master sub stream set all channel to master stream or sub stream Enable audio enable or disenable audio Full screen the live preview picture will display with full screen and the tool bar will be hided double click left mouse or click right mouse to return Zoom in Single channel large screen electronic amplification Left click the channel which needs to amplify Click the right mouse se...

Page 74: ...r into record playback interface refer to Fig 7 5 Select the record date and channels double click the file name in the record file list box user can play that file and preview the picture Fig 7 5 Play record file interface This DVR supports remote time search event search and file management By Time Search ...

Page 75: ...highlight date in the area means have record data click those data select the record channels in area Step3 User can set the data playing time and display mode in the area as required Step4 Select certain item from the data information list box click play button to playback Step5 Click the relevant buttons in the interface user can do some operations such as FF pause change channel mode research e...

Page 76: ...Digital Video Recorder User Manual 70 Fig 7 7 Time search playback By Event Search Step1 Enter into Search event search refer to Fig 7 8 ...

Page 77: ...search interface Step2 click the highlight date and select record channels and then tick off the event type motion and sensor click search button Step3 the events will be display in the event list box Double click certain item to playback File Management ...

Page 78: ... 9 file management interface Lock select certain file item in the file list box click Lock button to lock this file that ca not be deleted or overlaid Unlock select a locked file click unlock button to unlock this file Delete select an unlock file click delete button to delete this file from file list ...

Page 79: ...7 10 Fig 7 10 remote backup interface Step1 select channels set the start and end time and then click search button to display the file information in the file list box Step2 select backup files click browse button to set the save path and then click backup button to start backup The backup files will be saved on user s PC ...

Page 80: ...he relative parameters When one user setup parameters of a certain item others cannot setup this one Click Config to enter into the below interface refer to Fig 7 11 Fig 7 11 remote menu setup The sub menu lists and the options in every item are similar with those on the DVR Please refer to Chapter 3 Main Menu Setup Guide for more details Click Apply button to save above settings click default but...

Page 81: ...ine with the DVR It wants to make mobile surveillance need first enable network service on the DVR and refer to Chapter 4 6 Network configuration The below is the use instructions on mobile client end for two OS 8 1 By Phones with Windows mobile Step1 Firstly activate the network access on mobile phone and then run Internet Explorer Input the server s address and the connection is built up shown a...

Page 82: ...s address ID and password respectively in the columns of Server User and Password and click Go to log on the server It will show the picture if access successfully Step6 Camera 1 is the default channel after login Change the channel in rolling down menu of Channel Notice User name and password here are the same with that used on the DVR The default is admin and 123456 ...

Page 83: ... OS v9 3 support Symbian S60 5th Edition Symbian OS v9 4 support Symbian S60 5 1 Edition Symbian OS v9 5 support Step1 Firstly enable the network access on mobile phone Then run Web browser Step2 Input the DVR server s IP address in a new built bookmark Click this bookmark to connect to the DVR Step3 A welcome window will pop up and requires a package Click the software name to download Step4 A se...

Page 84: ...m setting Login Setting to enter login interface Step8 Input the server s address ID and password respectively Then save Notice About Access point there may be different access points in different countries or from service providers Step9 Enter Live View it will connect the server and display pictures Notice User name and password here are the same with that used on the DVR The default is admin an...

Page 85: ...ion method for iPhone mobile clients 1 Install through iphone Step 1 Open App Store function of iPhone Step 2 Enable search function to search SuperLive Step 3 Click SuperLive enter into introduce interface and then click FREE it will change into INSTALL ...

Page 86: ...hen click OK the software will be installed automatically Note if it was the first time for user to operate please enter user ID if there is no Store account user needs to apply one 2 Install through PC Step 1 Install iTunes store in PC and then login Step 2 Connect iPhone and PC ...

Page 87: ...Digital Video Recorder User Manual 81 Step 3 Enable search function to search SuperCam Step 4 Click free application button ...

Page 88: ... off synchronously apply program and SuperLive and then click apply button Operation Instruction for iPhone 1 Login interface Enter server s IP address or domain name user name and password Click Remember server to save the setting click button can quick input saved server address user name and password ...

Page 89: ... 3 Live View Interface Playback playback record file Image image view Log log record Server List device list Live live view Settings software setting Information device information view Help software help center Logoff logoff and return to login interface ...

Page 90: ...urrent channel Live audio Switch to the single image Switch to four images Upward rotates the PTZ Downward rotates the PTZ Leftward rotates the PTZ Rightward rotates the PTZ Stop rotating the PTZ Zoom In Focus In Iris Add Zoom Out Focus Out Iris Sub Preset elect the preset point Group Set the cruise line Speed Rotate speed of the PTZ H Reverse Horizontal Reverse V Reverse Vertical Reverse ...

Page 91: ...Digital Video Recorder User Manual 85 4 Image view interface 5 Record Playback interface Click the record file to playback ...

Page 92: ...Digital Video Recorder User Manual 86 6 Server list Interface 7 Config interface Main parameters for mobile phone video configuration ...

Page 93: ...han setup value the video will be stopped Display configuration Display mode User can select one live picture display or four live picture displays Remember display order User can choose whether to remember display order or not Alarm configuration Select Audio Alarm When Video Loss Sensor Motion happens trigger sound alarm Select shake Alarm When Video Loss Sensor Motion happens trigger vibrate al...

Page 94: ...ecorder User Manual 88 8 4 The installation operation methods for Android mobile clients Software Installation Step 1 run Google Market program Step 2 search SuperCam Step 3 press Install button Step 4 click OK button ...

Page 95: ...nstall process in notifications finished download the software will install automatically Login Enter into server s IP address or domain name user s ID and password Click Remember server to save the setting click button can quick input saved server address user name and password ...

Page 96: ...ve view Fig 1 Fig 2 Playback playback record file Image image view Log log record Server List device list Live live view Settings software setting Information device information view Help software help center Logoff logoff and return to login interface ...

Page 97: ...Snap record talk Live audio Full screen Return Upward rotates the PTZ Downward rotates the PTZ Leftward rotates the PTZ Rightward rotates the PTZ Stop rotates the PTZ Zoom In Focus In Iris Add Zoom Out Focus Out Iris Sub Preset Select the preset point Group Set the cruise line Image view Previous Next Zoom out Delete Zoom out Return to main menu ...

Page 98: ...Digital Video Recorder User Manual 92 Record playback Fig 3 Fig 4 Click the record file Fig 3 to playback Fig 4 Server list Play pause Full screen stop Return to record file interface Fig 3 ...

Page 99: ...evant parameters of mobile video This function can be valid only insert SD card Path Save path for mobile video files the default catalog is SD Card Click button to change path Reserved disk space reserved SD Card disk space when the disk space is less than setup value the video will be stopped Video clip size Single video size When the video size is greater than setup value change another video f...

Page 100: ...n methods for blackberry mobile phone Client 8 5 1 Installation instruction for Blackberry mobile phone client 1 Open the browser of BlackBerry phone and enter sever address 2 Click SuperCam to link 3 Click Download button on the popup interface and the download progress will be shown ...

Page 101: ...e fails to download please check in accordance with the following steps 1 Check whether the network of mobile phone is normal or not 2 Check whether DVR server connect network normally or not 3 Modify the option of Browser Configuration 1 Enter into Menu Option Browser Configuration configure referring to the following figure ...

Page 102: ... When user used the SuperCam software in mobile phone with touch screen there will be compatible problem Solution Enter into Options Menu Advance options Applications SuperCam and click Disable Compatibility button This problem will be solved 8 5 2 Operation method for Black berry mobile phone client 1 Login ...

Page 103: ...the setting click button can quick input saved server address user name and password 2 Main interface Playback playback record file Image image view Live live view Log log record Server List device list Settings software setting Information device information view Help software help center Logoff logoff and return to login interface ...

Page 104: ...Digital Video Recorder User Manual 98 3 Live view Note User can click Return button on the Blackberry phone to return the previous interface ...

Page 105: ...lick to switch to Fig 2 interface Snap Full screen Background alarm Stop rotating the PTZ Upward rotates the PTZ Downward rotates the PTZ Leftward rotates the PTZ Rightward rotates the PTZ Zoom In Focus In Iris Add Zoom Out Focus Out Iris Sub Preset Select the preset point Group Set the cruise line 4 Server list ...

Page 106: ...Digital Video Recorder User Manual 100 5 Software configuration 6 Information view ...

Page 107: ... is not enough Please remove the HDD or change an adapter to try b The video format of the DVR is different from that of the monitor c Connection problem Please check the cable and the ports of monitor and DVR Q4 Why are no images displayed on parts or all of the channels of the DVR a Connection problem Please check the cable and the ports of camera and DVR b Camera problem Please check the camera...

Page 108: ...d Change a new one Q7 Cannot use mouse a wait 1 2 minutes after mouse connected b Not detected Plug unplug several times c The mouse is incompatible Please change a mouse Q8 Cannot download ActiveX control a IE browser blocks ActiveX Please do setup following below Open IE browser Click Tools Internet Options select Security Custom Level Refer to Fig 8 1 Enable all the sub options under ActiveX co...

Page 109: ...and make sure they are well connected If still not working please unplug them and then try re plugging again Second possible reason It is forced to stop because hard disk has disabled track which causes the system checking hard disk cannot skip Solution Change another new hard disk or reformat the broken one Q10 How to input password and digital numbers The method to input password and digital num...

Page 110: ...ard disk used or not in another same type DVR before In this condition it can be used normally after formatted according to the guide if two or more hard disks used in different DVRs when used in another DVR with the same type they will be identified to be two or more new hard disks and all of them need to format In general please do not try using more disks removed from different DVRs into anothe...

Page 111: ... User Account and Family Safety User Account Control refer to below picture click Turn User Account on or off Cancel Use User Account Control UAC to help protect your computer b Right click IE browser refer to Fig 13 2 select Run as administrator to run browser ...

Page 112: ...28k 56 PAL CIF 25 Highest 1M 466 Higher 768k 295 Medium 512k 235 Low 384k 175 Lower 256k 112 Lowest 128k 56 4 The calculation format is Total Recording capacity Used space per hour MB h coverage rate of hard disk recording time hour channel numbers For instance one customer uses PAL cameras set resolution to CIF video quality to Lowest frame rate to 25 fps for enabling total 16 channels He wants t...

Page 113: ...st Brand Capacity Seagate Barracuda LP ST3200542AS 2TB Seagate Barracuda 7200 11 ST31500341AS 1 5T Seagate SV35 3 ST31000340SV 1T Seagate Pipeline HD 2 500G Seagate Barracuda 7200 10 320G Seagate Barracuda 7200 10 ST3250310AS 250G Seagate Barracuda 7200 11 ST3160813AS 160G Seagate Barracuda 7200 10 ST380815AS 80G Maxtor Diamondmax 21 STM3160215AS 160G HITACHI Deskstar 160G 80G WD WD1600JS 160G Sam...

Page 114: ...Frame Rate 100FPS PAL 120FPS NTSC Record Frame Rate 100FPS 25FPS PAL 120FPS 30FPS NTSC Audio input RCA X4 Audio output RCA X1 Alarm input NO or NC 4CH Alarm output 1CH Record Mode Manual Sensor Timer Motion detection Simplex Duplex Triplex Pentaplex Network Interface RJ45 LAN INTERNET PTZ control YES Communication interface RS485 USB2 0 x 2 one for backup another for USB mouse Disk info SATA x 1 R...

Page 115: ...Frame Rate 200FPS PAL 240FPS NTSC Record Frame Rate 200FPS 50FPS PAL 240FPS 60FPS NTSC Audio input RCA X4 Audio output RCA X1 Alarm input NO or NC 8CH Alarm output 1CH Record Mode Manual Sensor Timer Motion detection Simplex Duplex Triplex Pentaplex Network Interface RJ45 LAN INTERNET PTZ control YES Communication interface RS485 USB2 0 x 2 one for backup another for USB mouse Disk info SATA x 1 R...

Page 116: ...00FPS PAL 480FPS NTSC Record Frame Rate 400 100FPS PAL 480 120FPS NTSC Audio Input RCA X4 Audio output RCA X1 Alarm Input NO or NC 16CH Alarm output 1CH Record Mode Manual Sensor Timer Motion detection Simplex Duplex Triplex Pentaplex Network Interface RJ45 LAN INTERNET PTZ control YES Communication interface RS485 USB2 0 x 2 one for backup another for USB mouse Disk info SATA x 1 DVD RW x 1 or SA...

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