56
Maintenance and servicing
14. Maintenance and servicing
The axes should be calibrated every four weeks using the calibration model supplied to ensure
consistently good results. They should also be calibrated each time the device is transported. We also
recommend performing an axis calibration at temperature fluctuations of +/- 15 °C.
The scanner should be cleaned regularly when in service. To do this, turn the scanner off and use a
vacuum cleaner to carefully remove any dust and foreign objects that have accumulated in the base
area of the scanner.
The optics of the 3D sensor are situated in the upper area of the interior of the scanner. Do not attempt
to clean them, as inappropriate cleaning may result in damage.
Cleaning with a slightly damp microfibre cloth is sufficient in most cases. Do not use paper towels, etc.,
if at all possible, as they can easily scratch the sensitive plastic surfaces.
Please do not treat the case with strong cleaning agents.
Please remember that the scanner is a sensitive optical device. Maintenance and repair may therefore
be performed only by trained technicians.
Faults that cannot be cleared by restarting the scanner or the program should be referred to customer
service.
You can return the packaging to your dealer for disposal.
We strongly recommend that you keep the packaging so that it can be used if you need to transport
the scanner or if you have to return the scanner to us in the event of a warranty claim.
You can return the scanner to the manufacturer or dealer for disposal.
Please remember that the scanner is designed exclusively for commercial or industrial use.
It must therefore not be taken to public waste facilities for disposal.
Please contact your dealer or the manufacturer regarding disposal.
You can find out more at
www.smartoptics.de
by going to Company and then Environment.
WEEE registration number: DE47893210
15. Faults and repairs
16. Environmental factors and disposal
16.1 Packing
16.2 Disposal
