PLEASE CALL CUSTOMER CARE BEFORE RETURNING ITEM TO LOWE’S: 1-888-755-4497
EN
5
Step 3
: Remove the impeller housing to expose the impeller assembly.
Remove the impeller assembly by gently pulling on the impeller blades.
NOTE: This pump uses a very strong magnet. To protect your fingers
from potential injury, use caution when removing or inserting the
impeller.
Step 5
: Reassemble all pump parts, reconnect all tubing and adapters
and place in water before reconnecting to the power source.
Step 4
: Use a soft cloth or brush and warm water to clean the impeller
and the inside of the impeller and rotor housing.
TROUBLESHOOTING
IF THE PUMP FAILS TO OPERATE:
• Check to make sure the power cord is plugged in and the pump is
getting power.
• Check the pump outlet and any tubing, nozzles, spitters, etc., for
kinks or obstructions.
• Unlatch the clamps, open cover then bring the pump out. Remove the
impeller housing to expose the impeller. Turn the impeller to ensure
that it is not broken or jammed. Also check to make sure that the
ceramic shaft or bearings are not broken.
IF THE PERFORMANCE OF THE PUMP IS NOT SATISFACTORY
OR THE PUMP DOES NOT FLOW EVENLY:
• Check to make sure the pump is completely submerged in
water.
• Check to make sure the shell is clean.
• Check to make sure the impeller and the housing are clean
For more information on product maintenance and
maintenance videos, visit www.smart-pond.com/
maintenance
REPLACEMENT PARTS
For replacement parts, visit our website or call Customer Care:
1-888-755-4497
www.smart-pond.com/replacement-parts
Monday - Friday, 8am - 6pm ET
