SmartPool NC71EU Operation Manual Download

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SYMPTOM

POSSIBLE REASON

SOLUTION

Cord twisting or cable coils up

Obstruction in pool

Remove obstruction in pool.

Too much cord is being placed in pool. Only add enough cord into pool for the cleaner to reach the bottom. Allow the cleaner to pull

in the extra cord when needed.

Excessive coiling

Uncoil the cord (see page 4 for Cable Maintenance).

Cord is attached to the power supply Make sure to disconnect the cord from the power supply after each use to alleviate any tension.

Scrubber60 is moving in circles

Clogged filter bag

Clean filter bag (See Cleaning the filter bag on page 3).

Bottom lid is not placed in the cleaner
properly

Remove the bottom lid and make sure that the filter bag is on properly and place back onto
cleaner. (See page 4)

Debris is caught in track

Gently lift up all tracks to make free and clear of any debris.

Scrubber60 is not covering all areas of the pool

Power supply is wrongly positioned

Place power supply in a position so that the cleaner can reach all walls.

Pool filter pump is on

Turn off pool filter pump.

The floor and the walls are too slick

Brush down the floors and the walls.

Excessive coiling

Uncoil the cord (see page 4 for Cable Maintenance).

Debris is caught in track

Gently lift up all tracks to make free and clear of any debris.

Scrubber60 does not climb walls

Debris in filter bag

Empty and wash filter bag.

The floor and the walls are too slick

Brush down the floors and the walls.

Water is too cold

Make sure water temperature is at least 60¡.

Brushes are worn out

Replace brushes - contact your dealer.

Cleaner is not moving

Debris is in filter bag

Test cleaner without filter bag. If cleaner starts to move then clean the filter bag.

Bottom lid is not installed properly

Remove bottom lid and make sure that the filter bag is on properly and place back onto
cleaner. (See page 4)

Debris is caught in track

Gently lift up all tracks to make free and clear of any debris.

Scrubber60 will not sink

Air caught in filter bag

Remove cleaner from the pool. Wash filter bag. Place cleaner back into pool rocking the
cleaner back and forth to release the air.

Scrubber60 is doing wheelies

Debris is in filter bag

Test cleaner without filter bag. If cleaner does not do wheelies then clean the filter bag.

Debris caught around impeller tube

Check impeller tube to see if there is any hair or debris and remove.

Bottom lid is not installed properly

Remove bottom lid and make sure that the filter bag is on properly and place back onto
cleaner. (See page 4)

Debris is caught in track

Gently lift up all tracks to make free and clear of any debris.

Scrubber60 is climbing out of water

Air trapped in filter bag

Test cleaner without filter bag. If cleaner does not climb out of water then clean the filter bag.

LED on power supply is not lighting

Faulty GFI Outlet

Test the power supply by using another GFI outlet.

Faulty extension cord

Remove the Extension cord and plug the power supply directly into a GFI outlet.

Cleaner is only moving a few feet

Improper installation of the bottom lid
and/or filter bag

Test cleaner without filter bag (placing the bottom lid back on). If the cleaner is traveling
more than a few feet then reinstall the bottom lid and the filter bag.

If your cleaner is still not performing properly after all of the troubleshooting has been performed please contact SmartPool, Inc., Inc. Customer Support at 1-732-730-9880.

You can also visit our website at http://www.smartpool.com/website/repairs.html for additional videos and troubleshooting.

TROUBLESHOOTING GUIDE