Appendix A – Troubleshooting
V52 User Manual
63
Please ensure that the settings in the Web-based configuration manager, e.g. ISP username and password, are the same as the settings that have been
provided by your ISP.
4. Why can’t I get an Internet connection?
For ADSL ISP users, please contact your ISP to make sure the service has been enabled/connected by your ISP and that your ISP username and password are
correct.
5. What can I do if my router can’t be detected by running installation CD?
Ensure the Router is powered on.
Check that all the cables are firmly connected at both ends and all LEDs work correctly.
Ensure only one network interface card on your PC is activated.
Click
on
Start
>
Control Panel
>
Security Center
to disable the setting of
Firewall
.
Note:
There might be a potential security issue if you disable the setting of Firewall on your PC. Please remember to turn it back on once you have finished the whole
Summary of Contents for SR550n
Page 1: ...Model SR550n V52 User Manual 1 User Manual 802 11n VDSL2 Bonding Gateway Model SR550n ...
Page 12: ...Appendix A Troubleshooting V52 User Manual 12 This read only window displays DHCP lease info ...
Page 50: ...Appendix A Troubleshooting V52 User Manual 50 This window allows you to advanced settings ...