Smartwares CIP-39940, Installation And Operating Instructions Manual

Page 1: ...Wireless Pan Tilt APP Camera Installation and Operating Instructions Model CIP 39940 PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE USING THIS PRODUCT AND KEEP THIS MANUAL FOR FUTURE REFERENCE ...

Page 2: ... 5 Safety and Installation Tips 6 Product Overview 7 LED Indicator 8 Install Your Camera 9 Setting up Your camera 10 APP Introduction 12 Main Page 12 Live View Snapshot Recording 14 View Your Snapshots 17 Playback Your Videos 17 Advanced Setting 23 Trouble Shooting 30 Product Specification 32 Storage Media Management 33 Appendix Compatible List 34 ...

Page 3: ...g in the system setting section may improve the APP performance Your internet bandwidth is limited For best performance avoid more than two users connecting to the CIP 39940 camera simultaneously Make sure your smart mobile device s is equipped with up to date technology 1 5GHz dual core processor or equivalent is suggested If the signal strength of your Wi Fi router is weak there are several ways...

Page 4: ... during long periods between usages 8 Use only the accessories and power adapters supplied by the manufacturer 9 To meet the regulations pertaining to parental responsibility keep the devices out of the reach of infants 10 Check power cables do not get crushed or damaged by sharp edges whenever the devices are in operation PLEASE READ BEFORE YOU START Always use discretion when installing CCTV equ...

Page 5: ... no longer be repaired it must be disposed of according to the valid statutory regulations Disposal of spent batteries accumulators You are required by law Battery Ordinance to return all spent batteries and accumulators Disposing of spent batteries accumulators with common household waste is prohibited Batteries accumulators that contain hazardous substances are marked with the symbols on the sid...

Page 6: ...Ram or above Storage Class 10 memory card Bandwidth 1Mbps or above upload download speed suggested Wireless App Camera Camera Antenna Hex Key Screw Pack Quick Start Guide RJ45 Connect Jack Power Adapter x 1 x 1 x 1 x 1 x 1 x 1 Tools Required Electric drill 5mm masonry drill bit 15mm masonry drill bit No 2 Philips screwdriver x 1 KIT CONTENT ...

Page 7: ... prone to any water leaks When installing any cameras with this unit to use cable conduit to protect any video power extension cables from being exposed externally and to prevent reduce the chances of the cables being tampered with After drilling any hole though an external wall for a cable ensure the hole is sealed up around the cable using a sealant to prevent drafts To prevent a fire or electri...

Page 8: ...sor Antenna Microphone Reset Button LENS SD Card Slot Rj 45 Connect Power Adapter Router Mount Bracket Camera Interface Connection Note Press and hold the Reset button for 5 seconds All settings are restored to the factory default ...

Page 9: ... This process would be finished within 45 seconds and make sure the LED is flashing in RED Soft AP RED LED flashes once followed by 2 short flashes Reset factory under Soft AP RED LED flashes quickly Default Reset RED LED flashes quickly Update Firmware RED LED flashes quickly Start Recording Video RED LED flashes once ...

Page 10: ...he 4 screw anchors into the wall 3 Insert the 4 screws into the screw anchors and reserved space 8 to 10 mm 4 Hang the camera on the 4 screws then fasten 4 screws by using hex key 1 2 4 3 Note Before mounting the camera install the memory card if you prefer recording video to local storage ...

Page 11: ...hen enter the default password 12345678 2 Launch the APP tap to add the camera 3 Tap QR code icon and scan the QR code label on the back of the camera to bring up the DID information Or tap Search to locate the camera 4 Enter the default password 123456 5 Tap Save when you done 6 Later APP will request user to modify the default password to private password For iOS For Android Setting up Your Came...

Page 12: ...cate the camera 4 Enter the default password 123456 and save the settings 5 Later APP will request user to modify default password to private password 6 In the Wi Fi setting section enter default password 123456 Choose the appropriate Wi Fi router on your local network The Camera will go offline for around 40 seconds to reboot for Wifi connection When camera connects to Wi Fi router correctly the ...

Page 13: ...istered scroll down to locate the registered camera for access The ADD CAMERA icon allows you to register additional camera s to the system The system supports up to 3 concurrent user connections In the CAMERA SETTING section you will allow to 1 configure system setting 2 unregister camera from the APP and 3 enter event list for recorded video file s playback Tap the CAMERA SETTING icon to enter e...

Page 14: ...on Please refer to Advanced Setting for detail Tap the DELETE icon to remove the camera connection Tap the EVENT LIST icon to check or playback the recorded events Please refer to Playback Your Video for detail The INFORMATION icon allows you to enable PIN lock push notification function and check the App information iOS Android ...

Page 15: ...t image s of the video The captured snapshots will be stored in your mobile device Tap to Start Stop recording The recorded video file will be stored in the memory card of your camera Tap to set move camera to default postion Tap to return to the main page Tap to arm disarm Disarm Home ...

Page 16: ...n allows you to save the camera position You re able to select the record point you saved that the camera will turn to the position Follow the below instruction to setup 1 To rotate the camera by using the live video 2 Tap to enter the record the point section 3 Select the save point you want to Home ...

Page 17: ...u launch the App on the smart phone or tablet the image displaying on the main screen is the very last automatically captured snapshot from the live view of the previous established session Tap the image to enter the live view mode The controls and layout of the APP have been customized to meet the operating system requirements of the mobile device The main page may vary depending on your mobile d...

Page 18: ...pshots will be named with the time stamp and saved into the Photo Gallery snapshot folder on your mobile device PLAYBACK YOUR VIDEOS The recorded video file s on your camera is automatically saved to the memory card inserted in your camera You can remotely access the file s for playback via your mobile device Tap the CAMERA SETTING icon on the main page iOS Android ...

Page 19: ...o Converter from http www freemake com free_video_converter or Video LAN from http www videolan org The video is using FFmpeg codes and is H 264 compression method 1 Tap to pause play video 2 Tap to view full screen User s local network environment condition example upload download speed may cause improper video playback black screen when it happens please leave the playback mode and try again at ...

Page 20: ...First select the file s by tapping the file name following by taping on the Trashcan icon to delete selected file s Multiple files can be selected for delete Note For Android system please use MX Player APP for playback downloaded video file s You can find MX Player from Google Play free of charge If you are experiencing scattering video image please switch the decoder function of the MX Player to...

Page 21: ... Download Long press the video clip to download the file onto your mobile device Note During the download process system will stop both the live view and recording functions APP will automatically inform any user accessing the camera that the system is busy and the connection has been terminated ...

Page 22: ...ote If you forgot your PIN code please uninstall the APP and reinstall it on the mobile device Notify Push Notification The CIP 39940 camera supports motion detection function When any event is detected in the camera site you ll receive push notification on the mobile devices for the event recognized by the camera For iOS If you want to enable disable it please follow the steps on your iOS mobile ...

Page 23: ...the ABOUT icon to check the APP Version when necessary Note The internet connection and wireless network interference may influence the performance of push notification service Note The internet connection and wireless network interference may influence the performance of push notification service iOS Android ...

Page 24: ...e Setup the appropriate time zone Device Security Code The password required for remote access Video Setting Configure the video quality and local power frequency Wi Fi Setting Manage your Wi Fi Network Sensitivity Setting Setup the camera sensitivity for motion detection Motion Mask Use quick de select and or tap screen TimeStamp Select a color for the tab of time Email Setting Setup your email a...

Page 25: ...ight Saving box to adjust the system time properly Device Security Code The Device Security Code is a specific security code to access the camera The default password of the camera is 123456 Use this function to change the default password into your personal security code 1 Type in the old password 2 Type in the new password and confirm the new password again 3 Tap OK to save the setting Note If y...

Page 26: ...idth and updated mobile device s Please refer to P 4 for system requirment Environment Mode The Environment Mode settings allows you to select the power line frequency used at the location of CIP 39940 camera The power line frequency varies depending on geographic region It may cause image flicker if wrong frequency is selected Please check with local authorities for proper setting There are two t...

Page 27: ...Detection available for Software Mode ONLY HIGH Suitable for detecting smaller object s within 5 to 6 meters LOW Suitable for detecting larger object s within 3 to 5 meters Note 1 When the Wi Fi connection is completed and you unplug the Ethernet cable the camera will reboot and it will take several minutes to establish the connection Please re launch the APP when you see the green signal indicato...

Page 28: ...d 1 Tap the area where you don t want to detect the motion 2 3 icons for quick tapping of bar area 3 Reset button 4 Save setting TIMESTAMP This section allows you to change the time stamp background color And drag and drop where you want to place the time stamp 1 The time stamp locates at the coner where you tap 2 Tap to change the time stamp background color 1 1 2 2 3 4 ...

Page 29: ...tocol SMTP configuration Most ISPs use the SMTP method to transfer outbound mail via the internet Only use the SMTP that supports SSL Gmail Setting suggested SMTP Server smtp gmail com Enter the gmail SMTP server SMTP Port 465 Enter the SMTP port 465 Username XXX gmail com Enter your email address Password XXXXXXXX Enter the password for this gmail account Email to XXX gmail com Enter the email ad...

Page 30: ...te video recordings can be saved so that you won t miss any important information Device Information This section shows the device information about the camera including device version total size and available size of the memory card Note The system is optimized to Class 10 memory card Memory card with lower specification will decrease the recording and playback function efficiency During format p...

Page 31: ...ged into an electrical outlet with power Relocate the camera to obtain the best reception of wireless signals Make sure the camera is properly configured in App Make sure the mobile device is connected to 3G 4G Wi Fi properly Low wireless signal Poor image quality Wireless devices such as wireless home stereo system may reduce the signal strength Leave as much space as possible between the camera ...

Page 32: ...he other side of windows or place the lens flush against the surface to improve the night vision It is suggested toinstall camera s under well lit area Memory card error Make sure the memory card is correctly inserted and formatted Use the provided memory card within the package to ensure proper operation Make sure your are using Class 10 rated memory card Note Please check the environment rating ...

Page 33: ... to 128GB not included in the package Pan Tilt Pan 270 9 74 each step Tilt 90 9 56 each step Viewing angle H 90 V 45 3 Lens 4 0mm 5 mm Min Illumination 1 8 lux Number of LEDs 12 IR LEDs with IR switcher IR Distance 8 to 10 meters Video Audio Parameter Image Compression H 264 Image Resolution Full HD 1920x1080P Recording Frame Rate Up To 30 FPS Supported Mobile Device iOS requirement iPhone 5S iPad...

Page 34: ...33 STORAGE MEDIA MANAGEMENT Micro SD Card Capacity Class 10 Full HD Video 8G 340 Events 32G 1300 Events 64G 2700 Events 128G 5500 Events ...

Page 35: ...ST WiFi Compatible Router List Brand Product Name ASUS RT N53 BUFFALO WIR HP C300NH2 BUFFALO WZR HP G450 Cisco ERT120 D Link DIR 816L Huawei WSR20 INTELBRAS WRN300 NETGEAR Wndr3700v4 NETGEAR WGR614 Tenda FS395 TP link TL WR941N ...