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SMC's Limited Warranty Statement
SMC Networks Europe ("SMC") warrants its products to be free from defects in
workmanship and materials, under normal use and service, for the applicable warranty
term. All SMC products carry a standard 2 year limited warranty from the date of
purchase from SMC or its Authorized Reseller. SMC may, at its own discretion,
repair or replace any product not operating as warranted with a similar or functionally
equivalent product, during the applicable warranty term. SMC will endeavour to repair
or replace any product returned under warranty within 30 days of receipt of the product.
As new technologies emerge, older technologies become obsolete and SMC will, at its
discretion, replace an older product in its product line with one that incorporates these
newer technologies.
The standard limited warranty can be upgraded to a 5 year Limited Lifetime * warranty
by registering new products within 30 days of purchase from SMC or its Authorized
Reseller. Registration can be accomplished via the enclosed product registration card
or online via the SMC web site. Failure to register will not affect the standard limited
warranty. The Limited Lifetime warranty covers a product during the Life of that
Product, which is defined as a period of 5 years from the date of purchase of the
product from SMC or its authorized reseller.
All products that are replaced become the property of SMC. Replacement products
may be either new or reconditioned. Any replaced or repaired product carries, either
a 30-day limited warranty or the remainder of the initial warranty, whichever is longer.
SMC is not responsible for any custom software or firmware, configuration information,
or memory data of Customer contained in, stored on, or integrated with any products
returned to SMC pursuant to any warranty. Products returned to SMC should have any
customer-installed accessory or add-on components, such as expansion modules,
removed prior to returning the product for replacement. SMC is not responsible for
these items if they are returned with the product.
Customers must contact SMC for a Return Material Authorization number prior to
returning any product to SMC. Proof of purchase may be required. Any product
returned to SMC without a valid Return Material Authorization (RMA) number clearly
marked on the outside of the package will be returned to customer at customer's
expense. Customers are responsible for all shipping charges from their facility to SMC.
SMC is responsible for return shipping charges from SMC to customer.
WARRANTIES EXCLUSIVE: IF A SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC'S OPTION. THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU
OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESSED OR IMPLIED,
EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
