SMC Networks ACC2632W, User Manual

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IMITED

 W

ARRANTY

Limited Warranty Statement:

 SMC Networks, Inc. (“SMC”) warrants its products 

to be free from defects in workmanship and materials, under normal use and 
service, for the applicable warranty term. All SMC products carry a standard 90-day 
limited warranty from the date of purchase from SMC or its Authorized Reseller. 
SMC may, at its own discretion, repair or replace any product not operating as 
warranted with a similar or functionally equivalent product, during the applicable 
warranty term. SMC will endeavor to repair or replace any product returned under 
warranty within 30 days of receipt of the product. 

The standard limited warranty can be upgraded to a Limited Lifetime* warranty by 
registering new products within 30 days of purchase from SMC or its Authorized 
Reseller. Registration can be accomplished via the enclosed product registration 
card or online via the SMC web site. Failure to register will not affect the standard 
limited warranty. The Limited Lifetime warranty covers a product during the Life of 
that Product, which is defined as the period of time during which the product is an 
“Active” SMC product. A product is considered to be “Active” while it is listed on 
the current SMC price list. As new technologies emerge, older technologies become 
obsolete and SMC will, at its discretion, replace an older product in its product line 
with one that incorporates these newer technologies. At that point, the obsolete 
product is discontinued and is no longer an “Active” SMC product. A list of 
discontinued products with their respective dates of discontinuance can be found 
at:

 http://www.smc.com/index.cfm?action=customer_service_warranty

.

All products that are replaced become the property of SMC. Replacement products 
may be either new or reconditioned. Any replaced or repaired product carries 
either a 30-day limited warranty or the remainder of the initial warranty, whichever 
is longer. SMC is not responsible for any custom software or firmware, 
configuration information, or memory data of Customer contained in, stored on, or 
integrated with any products returned to SMC pursuant to any warranty. Products 
returned to SMC should have any customer-installed accessory or add-on 
components, such as expansion modules, removed prior to returning the product 
for replacement. SMC is not responsible for these items if they are returned with the 
product.

Customers must contact SMC for a Return Material Authorization number prior to 
returning any product to SMC. Proof of purchase may be required. Any product 
returned to SMC without a valid Return Material Authorization (RMA) number 
clearly marked on the outside of the package will be returned to customer at 
customer’s expense. For warranty claims within North America, please call our 
toll-free customer support number at (800) 762-4968. Customers are responsible for 
all shipping charges from their facility to SMC. SMC is responsible for return 
shipping charges from SMC to customer.