SMC Networks EZ Connect SMC8014, Install Manual

Page 1: ... 1 EZ Connect Cable Modem Gateway Install Guide SMC8014 ...

Page 2: ...right to change specifications at any time without notice Copyright 2006 by SMC Networks Inc 38 Tesla Irvine California 92618 All rights reserved Trademarks Information furnished by SMC Networks Inc SMC is believed to be accurate and reliable However no responsibility is assumed by SMC for its use nor for any infringements of patents or other rights of third parties which may result from its use N...

Page 3: ...mputer Configuring Windows 95 98 Me Configuring Windows 2000 Configuring Windows XP Configuring a Macintosh Computer CHAPTER 5 Configuring the EZ Connect Cable Modem Gateway Browser Configuration Disable Proxy Connection Accessing the EZ Connect Cable Modem Gateway Web Management CHAPTER 6 Navigating the Web based Administration Making Configuration Changes System LAN NAT Firewall Tools Status APP...

Page 4: ...rvice via an integrated cable modem port Local network connection via 10 100 Mbps Ethernet ports or 54 Mbps interface 802 11g interoperable with multiple vendors DHCP for dynamic IP configuration and DNS for domain name mapping Firewall with Stateful Packet Inspection client privileges hacker prevention DoS and NAT User definable application sensing tunnel supports applications requiring multiple ...

Page 5: ...B Drivers If possible retain the carton and original packing materials in case there is a need to return the product Please register your product on SMC s web site at http www smc com System Requirements You must meet the following minimum requirements Provisioned Internet access from a cable operator that has approved the SMC8014 A computer equipped with a wired network adapter with TCP IP instal...

Page 6: ...hat the actual rate provided by specific service providers may vary dramatically from these upper limits LED Indicators The Gateway includes LED indicators on the front panel that simplify installation and network troubleshooting LABEL LED COLOR ON FLASHING OFF Power Green Power is supplied to the Gateway N A Power is not supplied to the Gateway Diag Amber System Failure Reboot Gateway N A Normal ...

Page 7: ...e to this port Rebooting and Restoring the EZ Connect Cable Modem Gateway The Reset button is located on the rear panel of the Gateway Use a paper clip or a pencil tip to push the Reset button Reboot If the Gateway is having problems connecting to the Internet simply hold down the reset button for less than 2 seconds then release Restore Factory Defaults If rebooting the Gateway does not resolve y...

Page 8: ... another network device You can use either a standard straight through or cross over Ethernet cable since the Gateway incorporates Auto MDI MDIX functionality 2 Connect the WAN Connect a coax cable to the CATV port on the back of the Gateway from a cable port located in your home When connecting to the CATV port use only manufactured coaxial patch cables with F type connectors at both ends for all...

Page 9: ...ies dialog box click the Obtain an IP address automatically option see TCP IP dialog box to the right 6 Next click on the Gateway tab and verify the Gateway field is blank If there are IP addresses listed in the Gateway section highlight each one and click Remove until the section is empty 7 Click the OK button to close the TCP IP Properties window 8 On the Network Properties Window click the OK b...

Page 10: ...7 Reboot your PC Configuring Windows XP The following instructions assume you are running Windows XP with the default interface If you are using the Classic interface where the icons and menus look like previous Windows versions please follow the instructions for Windows 2000 outlined above 1 Access your Network settings by clicking Start choose Control Panel select Network and Internet Connection...

Page 11: ...and screen shots were created using Mac OS 10 2 Mac OS 7 x and above are all very similar but may not be identical to Mac OS 10 2 1 Pull down the Apple Menu Click System Preferences and select Network Make sure that 2 Built in Ethernet is selected in the Show field 3 On the TCP IP tab select Using DHCP in the Configure field 4 Close the TCP IP dialog box ...

Page 12: ...e Proxy Connection You will also need to verify that the HTTP Proxy feature of your web browser is disabled This is so that your web browser will be able to view the web based configuration pages The following steps are for Internet Explorer and for Netscape Determine which browser you use and follow the appropriate steps Internet Explorer 5 0 or above 1 Open Internet Explorer Click Tools and then...

Page 13: ...2 168 0 1 3 When the Gateway s Login screen appears enter the default username and password and click the Login button to access the Gateway User Login for use by subscriber USERNAME cusadmin PASSWORD password NOTE Usernames and Passwords are case sensitive 4 Once you have logged into the Gateway s web based admin screen you have several options and features which can be configured All features av...

Page 14: ...the Side Navigation bar click on System link Password Settings From this section you can configure new passwords for the cusadmin account You can also set the Idle Time Out value that the SMC8014 will keep an admin account logged in for The default Idle Time Out value is 10 min To access the Password Settings configuration page on the Side Navigation bar click on System link and then click on the ...

Page 15: ...ettings The Gateway s DHCP Server can be turned enabled disabled here Also the DHCP client Lease Time can be adjusted from the default One Week setting The Gateway functions as a DNS proxy by default DNS proxy can be disabled by configuring Primary and Secondary DNS values here which LAN DHCP clients will receive in their lease NAT Network Address Translation NAT allows multiple users at your loca...

Page 16: ... that you want to have access through the firewall to your LAN from the pull down menu 2 Enter in the LAN Server IP for the LAN PC that is running this service or application 3 You can also configure Remote IPs option to allow access to this specific port from the WAN side This can be configured for 3 different access types a Any IP Address Any choose this option to allow access from any public IP...

Page 17: ...ess choose this option to only allow access from a single public IP address c IP Address Range Address Range choose the option to only allow a range of public IP addresses 5 Set the Start Public Port and End Public Port that this application will use on the WAN Internet side The Gateway will listen for incoming traffic data to its WAN IP on these ports 6 Set the Private Ports that the Gateway will...

Page 18: ...curity Settings configuration page on the Side Navigation bar click on Firewall link To enable this feature check the Enable Firewall Module checkbox Access Control The Access Control section allows the setting of two types of rules enable access to services on your public LAN network from the Internet or to block services on the private LAN from accessing the Internet Access Rules can be configur...

Page 19: ...Any IP Address a Single IP Address or a Range of IP Addresses a Any IP Address Any choose this option to block all LAN clients You don t need to configure the Start IP or End IP options b Single IP Address Single address choose this option to block a single LAN client Enter the LAN IP address of the PC in the Start IP field c IP Address Range Address Range choose this option to block a range of LA...

Page 20: ...ion enter in the From Port and To Port information will be blocked on the network NOTE Usually every application has its own corresponding port number Users should find out the correct port number from the application vendor For example if you are trying to block access to a Peer 2 Peer file sharing application then you should visit that applications web site to see the ports that application uses...

Page 21: ...l be using as the outgoing trigger ports 6 Set the Interval of the rule This is the time in between the outgoing and incoming data traffic NOTE If you set this value too low the incoming ports will be closed before the return data arrives at the firewall and the connection will be broken and the application will not work 7 The last 2 options are for Advanced Users most users can leave this at the ...

Page 22: ...on 3 Enter in a new keyword or URL address that you want to block in the Keyword Domain Name input box 4 Press the Add Keyword button to save this keyword or URL 5 The new keyword or URL address would be listed in the text box below NOTE This list will support 50 Keywords or URLs If you want a PC on your network to bypass these rules you will need to set that PC as an Exempted PC Trusted Host To c...

Page 23: ... Then click the APPLY button to save your settings DMZ Host Demilitarized Zone If you have a client PC that cannot run an Internet application properly from behind the firewall then you can open the client up to unrestricted two way Internet access Enter the IP address of a DMZ host to this screen Adding a client to the DMZ Demilitarized Zone may expose your local network to a variety of security ...

Page 24: ...e confirmation dialog box 3 The Gateway will reboot NOTE The Reboot will be complete when the power LED stops blinking STATUS The Status screen summarizes important information about the Gateway including WAN LAN connection status software version and hardware versions and uptime statistics The Network Log shows both firewall and network activity ...

Page 25: ...AC Address of the client s network adapter The Cable Modem System Event Log shows diagnostic information about your connection and cable system The Cable Status page shows the users the initialization process the SMC8014 has been through and also includes the information about the downstream channel and the upstream channel on which the modem is connected ...

Page 26: ...figuration status please follow the steps below 1 Click Start then choose Run 2 Type cmd or command without the quotes to open a DOS prompt 3 In the DOS window type ipconfig and verify the information that is displayed 4 If you computer is setup for DHCP then your TCP IP configuration should be similar to the information displayed IP Address 192 168 0 X x is number between 100 and 199 Subnet 255 2...

Page 27: ... B 3 I have another IP Address displayed If you have another IP address listed then the PC may not be configured for a DHCP connection Please refer to Chapter 4 Configure your Computer for information Once you have confirmed your computer is configured for DHCP follow the steps below 1 Open a DOS window as described above 2 Type ipconfig release without the quotes 3 Then type ipconfig renew withou...

Page 28: ...hen choose Run 2 Windows 98 Me users type command and click the OK button Windows 2000 XP users type cmd and click the OK button 3 At the prompt type ping 10 1 10 1 After you click enter to execute the PING command you will get some information back below is an outline of the possible return messages Good Connection Bad Connection There may be something wrong in your installation procedure Check t...

Page 29: ...ator for assistance SYMPTOM Cable LED is Off or Flashing ACTION Power Cycle the Gateway Unplug the Gateway wait 5 seconds plug it back into power Confirm your cable operator is not having network issues and the network is up and running If you cannot isolate the problem contact your cable operator for assistance SYMPTOM Cannot connect using the web browser ACTION Confirm that you are using a Java ...

Page 30: ...irewall section of CHAPTER 6 Confirm that an Access Control Port Filtering rule is not blocking the ports used by the application Refer to the Firewall section of CHAPTER 6 Contact your cable operator for assistance if you do not have this option available in your login ...

Page 31: ...iant bridging DHCP Client and Server DNS Relay ICMP FTP TFTP and Telnet Security Password protected configuration access Stateful Packet Inspection SPI Firewall Network Address Translation NAT Application Level Gateways ALG WPA and WEP encryption Wireless MAC filtering Disable SSID Broadcast Intrusion Detection logging Denial of Service DoS prevention Email Alerts Management Browser based manageme...

Page 32: ...s in this manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures are necessary to correct the interference CE Declaration of Conformity This equipment complies with the requirements relating to electromagnetic compatibility EN...

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Page 34: ... 34 SMC Networks Inc 38 Tesla Irvine CA 92618 Rev 1 0 4 02 05 TWC SMC8014 ...