SMC Networks NAS04 - annexe 3, User Manual

Page 1: ...USER GUIDE SMCNAS04 SMCNAS24 TigerStore SMB Network Attached Storage Server...

Page 2: ...SMCNAS04 SMCNAS24 User s Guide Revision 1 8 February 2008...

Page 3: ...ii TRADEMARKS all brand and product names are trademarks or registered trademarks of their respective companies NOTE the information in this manual is subject to change without notice...

Page 4: ...hout obligation to notify any individual or entity Important Notice Please have your proof of purchase receipt to get warranty support All defective products shall be returned with a copy of proof of...

Page 5: ...accessible through normal operations However the data may be recoverable through extraordinary means offered through a specialized data recovery service SMC Networks Inc does not perform any data reco...

Page 6: ...Switch is at the wrong position z Maximum operating ambient temperature 40 o C degree Important Notes z When ejecting the USB device from your NAS system make sure to disconnect from the Samba connec...

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Page 8: ...sun com javase downloads index jsp z SMCNAS04 NAS system without Hard Disk Drives Installed Note Please follow SMCNAS04 SMCNAS24 User s Guide to do software hardware installations and start SMCNAS04 s...

Page 9: ...onents 9 Chapter 2 Setting Up 11 Step 1 Install the Hard Disks 11 Step 2 Connect to the Network 13 Step 3 Connect to Power 14 Step 4 Configure Your Storage System 15 Chapter 3 Configuring Your Storage...

Page 10: ...Alerts 99 Firmware 102 iTunes Server 104 Media Server 106 Printer Server 108 UPS 111 USB Backup 113 Download Station 119 System Log 121 Shut Down 122 Reboot 124 3 8 Logging Out of Storage System Mana...

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Page 12: ...4 5 and JBOD in BIG configurations providing up to 3 TB terabytes of shared network storage Supporting industry standard protocols you can easily add your storage device to your existing network In a...

Page 13: ...2 1 1 Package Contents Includes the following z SMCNAS04 SMCNAS24 Storage System with Key z Power Cord z RJ 45 Ethernet Cable z Utility Disc z Quick Start Guide...

Page 14: ...40 0 C 104 0 F Storage relative humidity 5 to 95 non condensing Software Network Client Support Microsoft Windows Mac 10 4 x UNIX Linux Network Protocol TCP IP HTTP FTP SMB CIFS NFS File Backup under...

Page 15: ...er Button Turns the power on and off o Power Indicator Shows the current power status POWER ON Glows blue when the power is on STANDBY Glows red when the system is in Standby mode power cord is connec...

Page 16: ...indicate RAID function is implemented Blinks blue to indicate RAID function is rebuilding the hard disk drive DIAG Glows red to indicate RAID function is inactive or malfunctioning r Hard Disk Drive...

Page 17: ...6 Front Components Compartment Door Open Ref Component Description n Hard Disk Tray Door Handle Opens the hard disk tray...

Page 18: ...7 Right Side Components Ref Component Description n Door Lock Locks the hard disk drive compartment door for security...

Page 19: ...8 Left Side Components Ref Component Description n USB Port Connects a USB device such as a USB disk printer or USB UPS...

Page 20: ...etting p Ventilation Opening Maintain proper operating temperature Do not cover or block the openings q Reset Switch Allows you to reset the system to the factory default username password and DHCP r...

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Page 22: ...11 Chapter 2 Setting Up Step 1 Install the Hard Disks 1 Insert the key and turn clockwise n to unlock and open the door o 2 Slide the latch toward the right to release the handle...

Page 23: ...second lowest level tray and so forth 3 Pull the handle to slide the hard disk tray forward Then pull the hard disk tray out of the device 4 Unfasten two screws from each side of the hard disk tray a...

Page 24: ...handle in its full open state slide the hard disk tray all the way into the device until the hinge of the handle is inside the device Then close the handle The latch should click into place 7 Follow t...

Page 25: ...to a router Or you can connect both your computer and storage system NAS to one switch and this switch is connected to the network which has a DHCP server Step 3 Connect to Power 1 Make sure that your...

Page 26: ...nnect one end of the power cord to your storage system and the other end to a standard electrical outlet Step 4 Configure Your Storage System See the next chapter for the software configuration instru...

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Page 28: ...17 Chapter 3 Configuring Your Storage System An SMCNAS04 SMCNAS24 network consists of an NAS server and several clients connected via network links SMCNAS04 SMCNAS24...

Page 29: ...dleware before then follow the steps on the section System Power on Without Hard Disk Drive z If you are using full new hard disk drives that have never installed NAS middleware before then follow the...

Page 30: ...internet connection to be able to access the online installation of JAVA NOTE You can also click Install Non JAVA based discovery tool to install non JAVA based discovery tool 3 After reading the lic...

Page 31: ...20 4 Click Finish when the following screen appears to exit installation...

Page 32: ...21 5 Click Setup NAS Discovery Utility 6 The following screen appears Click Next...

Page 33: ...22 7 Select the destination to install the NAS Discovery Utility and click Next 8 The Select Start Menu Folder screen appears click Next...

Page 34: ...23 9 Click the Create a desktop icon checkbox to enable it and click Next 10 When the Ready to Install screen appears click Install...

Page 35: ...24 11 The progress of installation will be shown onscreen 12 When the following screen appears click Finish to exit the installation process...

Page 36: ...p or you can launch the NAS Discovery Utility by clicking Start Programs NAS Discovery Utility NAS Discovery Utility Click Yes when the following screen appears to allow ActiveX controls NOTE If the f...

Page 37: ...26 14 The following screen appears...

Page 38: ...based 13 Click the NAS Discovery Utility shortcut icon on your desktop or you can launch the NAS Discovery Utility by clicking Start Programs LSI Corporation NAS Discovery Utility 14 The following scr...

Page 39: ...ac OS X 10 4 11 or above 1 Insert the included utility disc into your computer and open the MAC AutoRun folder and then click the AutoRun app program 2 The following screen appears Click Setup NAS Dis...

Page 40: ...29 3 The Welcome to the NAS Discovery Utility Installer screen appears Click Continue 4 Select the destination to install the NAS Discovery Utility and click Continue...

Page 41: ...30 5 The Easy Install on iDisk HD screen appears click Install 6 The installer requires that you type the password of your Mac OS X Administrator account...

Page 42: ...31 7 The Installing NAS Discovery Utility screen appears and progress of installation will be shown 8 When the following screen appears click Close to exit the installation process...

Page 43: ...32 9 To get the latest font library click MAC Software Update to update to the latest MAC Operation System version 10 The system would start to check for software update...

Page 44: ...33 11 To set the Safari Cookies click Safari Preferences Then Security to accept Cookies Only from sites you navigate to...

Page 45: ...very Utility icon in the hard drive installation directory or launch NAS Discovery Utility by clicking Applications NAS Discovery Utility 13 Click Trust to allow digital signature verification if the...

Page 46: ...lla Firefox to install SMCNAS and type in the SMCNAS IP in the Firefox address field z When using the Safari web browser to log in to web management make sure to have the correct setting Safari Prefer...

Page 47: ...follow the steps on this section You can also Reset your System to default by following this section 15 When the discovery tool has discovered the NAS it will show Zero Disk Mode on the Firmware Versi...

Page 48: ...following screen appears Install the hard disk drive into the lowest level tray see chapter 2 portion on proper hard disk installation and after around 30 seconds click REFRESH if no hard disk drive a...

Page 49: ...38 18 When the hard disk drive appears on screen click CONFIGURE 19 The following screen appears Click OK...

Page 50: ...39 20 The following screen appears Install another hard disk drive into the second lowest level tray and after around 30 seconds click REFRESH if no hard disk drive appears click REFRESH again...

Page 51: ...nfigure NOTE If you want to install more hard disk drive s not new hard disk drive but hard disk drives that installed NAS firmware before into the other slots perform steps 20 and 21 again otherwise...

Page 52: ...f one hard disk drive only default is Single if two hard disk drives it will be JBOD all 4 hard drives will be RAID 5 Or change the RAID mode by clicking CHANGE z If you did not click REFRESH and CONF...

Page 53: ...ault mode JBOD if two hard disk drives or Single without changing the RAID mode click Upgrade and the following screen appears Click OK to jump to step 29 24 If you change the RAID mode the following...

Page 54: ...43 25 The system will reboot and the following screen appears wait for approximately 3 5 minutes...

Page 55: ...44 26 After rebooting log in by root again and no password is required...

Page 56: ...45 27 The following screen appears click Upgrade 28 When the confirmation message appears click OK...

Page 57: ...46 29 System will start to format the hard disk drive After formatting the confirmation message will appear Click OK 30 The following screen appears...

Page 58: ...l Image AG_NAS_Vx x x SMC cpioo bz2 This file is stored under the default C Program Files NAS Discovery Utility Firmware directory otherwise it can be found under the firmware folder of the directory...

Page 59: ...48 32 Then click Upgrade The following screen appears The system will start to install into the NAS hard disk drive...

Page 60: ...Start Programs NAS Discovery Utility NAS Discovery Utility 34 The Status column will show various stages of the upgrade process total 45 minutes or more depending on the size of the hard disk z Upload...

Page 61: ...en the following screen appears click the Click to Configure NAS under the Configuration URL column to log in to Storage System Management Proceed to the next section for details on Storage System Man...

Page 62: ...NAS middleware before then follow the steps on this section 1 When the discovery tool has discovered the NAS it will show Zero Disk Mode on the Firmware Version column Click Configure RAID Profile on...

Page 63: ...ing in the next screen will show how many hard disk drive s you installed lf two hard disk drives are installed the default RAID mode is RAID 1 if three hard disk drives are installed the default RAID...

Page 64: ...53 4 If you use the default RAID mode click Upgrade and the following screen appears Click OK to jump to step 10 5 If you change the RAID mode the following screen appears Click OK...

Page 65: ...54 6 The system will reboot and the following screen appears wait for approximately 3 5 minutes...

Page 66: ...55 7 After rebooting it will display your new RAID mode log in again...

Page 67: ...56 8 The following screen appears click Upgrade 9 When the confirmation message appears click OK...

Page 68: ...57 10 System will start to format the hard disk drive After formatting the confirmation message will appear Click OK 11 The following screen appears...

Page 69: ...l Image AG_NAS_Vx x x SMC cpio bz2 This file is stored under the default C Program Files NAS Discovery Utility Firmware directory otherwise it can be found under the firmware folder of the directory w...

Page 70: ...59 13 Then click Upgrade The following screen appears The system will start to install into the NAS hard disk drive...

Page 71: ...Start Programs NAS Discovery Utility NAS Discovery Utility 15 The Status column will show various stages of the upgrade process total 45 minutes or more depending on the size of the hard disk z Upload...

Page 72: ...en the following screen appears click the Click to Configure NAS under the Configuration URL column to log in to Storage System Management Proceed to the next section for details on Storage System Man...

Page 73: ...your desktop or you can launch the JAVA based NAS Discovery Utility by clicking Start Programs NAS Discovery Utility NAS Discovery Utility NOTE If the following screen appears click Yes to allow Acti...

Page 74: ...63 2 When the following screen appears click the Click to Configure NAS on the Configuration URL column to log in the Storage System Management...

Page 75: ...r desktop or you can launch the non JAVA based NAS Discovery Utility by clicking Start Programs LSI Corporation NAS Discovery Utility 2 When the following screen appears click the Configure NAS Device...

Page 76: ...w minutes The following screen appears 4 Enter the default User name admin and the default Password smcadmin then select the desired language 5 Click Log In The Storage System Management homepage cont...

Page 77: ...e and Flash version MAC and IP address Subnet mask Gateway IP address Disk Mode System and Data utilization and Current Connections Shared folders Users and Login Time System utilization shows the cur...

Page 78: ...me or IP address administrator name and password 1 On the My NAS page click System setting and the following screen appear NOTE Be careful when changing the Storage System Name Inform your clients of...

Page 79: ...mber of characters is 64 Can include only letters uppercase and lowercase A Z numbers 0 9 hyphens underlines _ and dots The IP address maximum number of character is 15 including the three The format...

Page 80: ...E z The time between AD server and the SMCNAS Samba server must be in sync use NTP Please check chapter 5 for AD setup on how to do this z You only can choose the workgroup of NAS or AD full domain z...

Page 81: ...70 1 Click Network setting and the following screen appear...

Page 82: ...P address Subnet mask Gateway IP address DNS server settings If you do not have a DHCP server you must specify an IP address subnet mask gateway IP address and DNS server NOTE Maximum number of charac...

Page 83: ...72 Enable FTP Server To enable FTP server take note of the following z Transfer Mode Default is passive mode...

Page 84: ...d You can set one of the port range from 49152 to 65535 z Code Page Default is UTF 8 For Japanese OS and you wish to upload download file with Japanese filename then select Japanese For Japanese OS an...

Page 85: ...you are recommended to use Filezilla shareware as your FTP data transfer tool DO NOT enable the Use multiple connections to transfer files setting z If you use Filezilla v3 0 x set the Active mode and...

Page 86: ...75 z Click File and the following screen appears...

Page 87: ...76 z Click New Site z Select Use active mode on Passive transfer mode settings when using Windows OS with Firewall enabled and select Force on Use UTF8 on server if available Then click OK...

Page 88: ...77 z When using the ActiveDirectory the user name for FTP is Domain name user name e g Office AD Testuser z When using Workgroup mode please just use local user name...

Page 89: ...necessary changes click Apply 5 When the confirmation message appears click OK for the changes to take effect WARNING If you change the Static IP Use this IP address back to Dynamic IP Get an IP addre...

Page 90: ...onfigured users and lets you add modify and remove users This area also allows you to add modify and remove groups as well as perform quota management Users 1 Click the Users Groups button on the Stor...

Page 91: ...or Linux Other Mac you want to add 2 Add the users After the user is added you can assign the user to shared folders by clicking Shared Folders to assign restrict access see later section for further...

Page 92: ...81 For Windows Mac OS X Users 3 Click Next and the following screen appears You must provide the requested user information...

Page 93: ...letter uppercase and lowercase A Z Must not be any of the following uppercase or lowercase words such as root backupuser nobody ftp anonymous and www In the Password and Confirm password fields enter...

Page 94: ...83 5 Click Remove and the following screen appear allowing you to specify the type of user Windows Mac OS X you want to remove...

Page 95: ...84 6 Click Edit and the following screen appears allowing you to specify the type of user Windows Mac OS X you want to edit 7 Enter the pertinent information and click Apply...

Page 96: ...85 8 The follow screen appears Note When AD domain is selected Users page would display domain users with prefix of Domain...

Page 97: ...86 For Linux Other Mac OS Users 1 Click Next and the following screen appear You must provide the requested user information 2 Click Apply...

Page 98: ...87 3 Click Shared Folders and the following screen appears...

Page 99: ...88 4 Select the shared folder and click Assign Access The following screen appears...

Page 100: ...ight Then click Apply NOTE If you grant shared folder access right to Linux user the Linux user can mount t nfs o tcp NASIP content shared foldername PCmountfolder at Linux PC Fedora 5 6 7 to mount th...

Page 101: ...users into groups makes it easier to give several users access to the same shared folder at once 6 Click Groups under the Users Groups page The following screen appears NOTE Only Windows users can be...

Page 102: ...91 7 Click Add and the following screen appear Enter a group name and add all or selected users to this group You can also remove all or selected users from a group 8 Click Apply...

Page 103: ...OTE Before enabling disabling Quota Management make sure that iTunes is not enabled no USB device is mounted and there is no existing Samba connection to your storage device see later section for deta...

Page 104: ...or setting the quota of the specific user on the SATA disk In the Set the Quota Size of guest on the SATA disk field select No Limit or Quota Size and enter the quota size MB In the Administrator pass...

Page 105: ...t of all currently configured and shared folders and allow you to add shared folders change the right of access for users or remove them 1 Click the Shared Folders button on the Storage System Managem...

Page 106: ...E Maximum number of characters is 64 Can include only letters uppercase and lowercase A Z numbers 0 9 hyphens underlines _ and dots First character must be a letter uppercase and lowercase A Z Must no...

Page 107: ...96 Assign Access 4 Select the shared folder whose user access you want to change add or remove user 5 Click Assign Access and the following screen appear...

Page 108: ...hared folders Delete Shared Folder 7 Select the shared folder you want to remove 8 Click Delete and the following screen appear 9 Click OK to confirm deletion 10 After adding deleting or assigning acc...

Page 109: ...slot model serial number size RAID type and disk status shows the RAID rebuilding percentage 1 Click the Disk button on your Storage System Management homepage The following screen appears 2 Click Re...

Page 110: ...you to set up the storage system to notify up to two people via email if any problem occurs namely when hard disk space usage is full or the upper operating temperature has been reached or when USB U...

Page 111: ...d button on the Storage System Management homepage The following screen appears 2 Enter the information about your SMTP email server sender s email address and up to two email addresses that should re...

Page 112: ...d z The SMTP email server name s maximum number of characters is 64 Can include only letters uppercase and lowercase A Z numbers 0 9 hyphens underlines _ and dots z The sender s email address maximum...

Page 113: ...and the following screen appears For additional security you must enter your administrator password in order to upgrade the firmware 2 Click Browse and select the Upgrade File Upgrade_SMCNASx4 Vxx xx...

Page 114: ...103 5 When the confirmation message appears click OK to confirm 6 The upload percentage will be displayed 7 System will reboot automatically after upgrade has finished...

Page 115: ...ystem to function as an iTunes server for accessing digital music files from an iTunes client running either on a Windows Computer or Apple Computer with Mac OS X 1 Click iTunes Server on the Advanced...

Page 116: ...erver enabled 3 Click Apply and the following screen appears 4 Click Re Scan to synchronize iTunes NOTE z You need to do this every time there are new contents available z The administrator is allowed...

Page 117: ...a media server by specifying the scan path selecting the media file type s start scanning and afterwards display the results of the scan as well as delete and backup media database 1 Click Media Serv...

Page 118: ...Scan Control Click Start Scan to start scanning Media Scan Details Previous Scan Displays the result of the latest scan by showing the total number of image files audio files video files rejected file...

Page 119: ...storage system to function as a printer server when a USB printer is connected 1 Connect a printer to any USB port on your storage system 2 Click Printer Server on the Advanced page and the following...

Page 120: ...to adding a new printer in Windows and the following screen appears 4 Click Next and the following screen appears Select A network printer or a printer attached to another computer by clicking on the...

Page 121: ...e radio button 6 When setting up the USB printer on your computer you need to check the SMCNAS system s IP address e g 192 168 1 25 Then when installing the network printer you have to type the URL li...

Page 122: ...any USB port on your storage system NOTE When using the USB UPS and the power level is not adequate power level remaining reaches 3 of normal charge an email alert will be sent to inform you to shutdo...

Page 123: ...nabled The Power status amount of backup power available will be shown 4 Click Apply NOTE A warning message will appear if no USB UPS is connected to your storage system 5 When the confirmation messag...

Page 124: ...storage system NOTE USB backup supports both FAT32 and NTFS 1 Click USB backup on the Advanced page and the following screen appears 2 In the Administrator password text box enter the password NOTE Ma...

Page 125: ...d timestamp folder under USBBackup and the following screen appears 4 Click OK NOTE To access the copied content in the USBBackup folder you need to map a user to the USBBACKUP folder If you only want...

Page 126: ...115 6 Select the shared folder e g USBBackup or sdb1 and click Assign Access The following screen appears...

Page 127: ...116 7 Select the authorized user s and grant access right Read Only or Read Write Then click Apply...

Page 128: ...ted to your storage system select the USB storage device from the Eject your USB dropdown list NOTE Before ejecting the USB device disconnect the Samba connection first 2 Enter the password again 3 Cl...

Page 129: ...system Otherwise do not change it the default setting of 10 is suggested 6 Enter the password again 7 Click Apply NOTE z When the total file size is over the limit the warning message The disk space...

Page 130: ...emote location to your storage system The download task percent and speed of download and seed is displayed You can pause resume or delete the download anytime 1 Click Download Station on the Advanced...

Page 131: ..._ip 4080 NOTE z If you do not want to use the default maximum download upload speed you can type in the new value z Click Pause Resume to pause or resume the download or Delete to remove the download...

Page 132: ...nds for warning and C stands for critical error and a brief description of the event are displayed 2 If an event occurs while you are viewing this list click Refresh to update it NOTE z You can get th...

Page 133: ...ashing or you can shut the storage system down remotely by using Storage System Management To use Storage System Management 1 Click Shut Down on the Advanced page and the following screen appears allo...

Page 134: ...rs Click OK to confirm 4 A message appears indicating that the system is shutting down CAUTION Always shutdown the system in accordance with the instructions above An improper shutdown may affect the...

Page 135: ...oot on the Advanced page and the following screen appears allowing you to reboot the storage system CAUTION Make sure no one is backing up a disk or using a shared folder before you reboot the storage...

Page 136: ...pear Click OK to confirm 4 A message appears indicating that the system is rebooting CAUTION Always reboot the system in accordance with the instructions above An improper reboot may affect the functi...

Page 137: ...126 3 8 Logging Out of Storage System Management 1 To log out from the Storage System Management without shutting it down click the Logout button...

Page 138: ...hen the confirmation message appears click OK 3 The following screen appears You can allow it to stay in the background and perform other computer task To use the Storage System Management later click...

Page 139: ...v 2 0 or higher This can be controlled in the MyNas page If your Flash Firmware shows a lower version then v 2 0 please check the manual for Product Firmware v 1 5 8 that you can find on the SMC Webs...

Page 140: ...Once the unit has shutdown please make sure the power is off 5 Take out all disks and follow the instructions in the chapter System Power on Without Hard Disk Important Please keep in mind that this p...

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Page 142: ...ares Windows PC Your Storage System Management allows you to map shared folders To map shared folders 1 From the NAS Discovery tool click the Click to Map under the MAP Shares column to map shared fol...

Page 143: ...132 For non JAVA based...

Page 144: ...AS Samba Share allows you to select which shared folder to connect z User Name Password the shared folder of what you selected Note When AD domain is selected the user name must be Domain name user na...

Page 145: ...ur Mac OS X desktop 2 Choose Connect to Server from the Go menu 3 In the address field of the Connect to Server dialog type the URL using this syntax smb NASIP Sharefolder Where NASIP is the IP addres...

Page 146: ...ActiveDomain server as the NTP time server Then the SMCNAS will sync its time with the AD server But make sure your AD Server does synchronize its time with a failed NTP server and runs the NTP Serve...

Page 147: ...dows XP Portion z You must renew IP after the router s DNS is changed the purpose is get the DNS server z Join the domain of Windows 2003 server z Login via AD user account At NAS Portion You must ren...

Page 148: ...En www smc com Ud podr encontrar la informaci n relativa a servicios de soporte t cnico DUTCH Technische ondersteuningsinformatie beschikbaar op www smc com PORTUGUES Informa es sobre Suporte T cnico...