T
ROUBLESHOOTING
B-2
Cannot connect using
Secure Shell
• If you cannot connect using SSH, you may have exceeded
the maximum number of concurrent Telnet/SSH sessions
permitted. Try connecting again at a later time.
• Be sure the control parameters for the SSH server are
properly configured on the switch, and that the SSH client
software is properly configured on the management station.
• Be sure you have generated a public key on the switch, and
exported this key to the SSH client.
• Be sure you have set up an account on the switch for each
SSH user, including user name, authentication level, and
password.
• Be sure you have imported the client’s public key to the
switch (if public key authentication is used).
Cannot access
the on-board
configuration
program via a serial
port connection
• Be sure you have set the terminal emulator program to
VT100 compatible, 8 data bits, 1 stop bit, no parity, and the
baud rate set to any of the following (9600, 19200, 38400,
57600, 115200 bps).
• Check that the null-modem serial cable conforms to the
pin-out connections provided in the Installation Guide.
Forgot or lost the
password
• Contact your local distributor.
Table B-1 Troubleshooting Chart
(Continued)
Symptom
Action
Summary of Contents for WPCI-G - annexe 1
Page 2: ......
Page 26: ...TABLE OF CONTENTS xxvi ...
Page 36: ...GETTING STARTED ...
Page 72: ...MANAGING SYSTEM FILES 2 24 ...
Page 74: ...SWITCH MANAGEMENT ...
Page 90: ...CONFIGURING THE SWITCH 3 16 ...
Page 245: ...SHOWING PORT STATISTICS 8 33 Figure 8 12 Port Statistics ...
Page 252: ...ADDRESS TABLE SETTINGS 9 6 ...
Page 318: ...CLASS OF SERVICE 12 16 ...
Page 330: ...QUALITY OF SERVICE 13 12 ...
Page 348: ...DOMAIN NAME SERVICE 15 8 ...
Page 404: ...IP ROUTING 17 44 ...
Page 406: ...COMMAND LINE INTERFACE ...
Page 608: ...MIRROR PORT COMMANDS 26 4 ...
Page 644: ...SPANNING TREE COMMANDS 29 28 ...
Page 668: ...VLAN COMMANDS 30 24 ...
Page 686: ...CLASS OF SERVICE COMMANDS 31 18 ...
Page 700: ...QUALITY OF SERVICE COMMANDS 32 14 ...
Page 792: ...IP INTERFACE COMMANDS 36 50 ...
Page 818: ...APPENDICES ...
Page 824: ...SOFTWARE SPECIFICATIONS A 6 ...
Page 828: ...TROUBLESHOOTING B 4 ...
Page 844: ...INDEX Index 6 ...
Page 845: ......