GB 12
Washing machine exterior and control panel
• Clean with a soft damp cloth.
• If necessary, a neutral household cleaner can be
applied (do not use aggressive or abrasive
products).
Lid seal
• Clean from time to time with a damp cloth.
Water inlet hose(s)
• Check the hose regularly for brittleness and
cracks. Replace if necessary.
TROUBLESHOOTING GUIDE
This washing machine is equipped with automatic
safety functions which detect and diagnose faults at an
early stage and allow you to react appropriately.
Often, however, the faults detected are small
enough to be solved in a matter of minutes.
For example:
*The washing machine does not start, no
lamp lights up.
Check whether:
• the washing machine is plugged in.
• the wall socket is functioning correctly
(use a table lamp or similar).
*The washing machine does not start, but
the pilot lamp is on.
Check whether:
• the washing machine lid is properly closed. Open
and close it again.
• a programme has been selected.
• the water tap is open.
*The washing machine stops during the
programme.
Check whether:
• the “Rinse Hold” button is pressed: terminate
this option by pressing the button again.
• the water tap is open.
• the pump/foreign body trap is blocked (see
“Cleaning the Foreign Body Trap”).
• the Water stop could be activated (see “Water
stop fault”).
*Insufficient or no water supply.
Switch off the washing machine and unplug it.
Check whether:
• the water tap is fully turned on, and the water
supply pressure is sufficient.
• the water inlet hose is kinked.
• the mesh filter in the water inlet hose is blocked
(see “Care and maintenance”).
• the water in the water inlet hose is frozen.
• the washing machine has a safety hose and the
safety valve is open (red indicator in the safety
valve inspection window). In this case replace it
with a new safety hose.
Reconnect the washing machine.
Turn on the machine to continue with the programme
(do not add detergent for this programme).
*The washing machine does not drain out
the water.
Switch off the washing machine and unplug it.
Check whether:
• the “Rinse Hold” button is pressed. Terminate
this option.
• the drain hose is kinked (see “Installation”).
• the pump impeller is obstructed (see “Cleaning
the foreign body trap”).
• the water in the drain hose is frozen.
If water has remained in the drum, you can drain it
by following the instructions in the chapter
“Draining residual water”.
IMPORTANT: Before draining, allow the wash
water to cool down.
Reconnect the washing machine.
Turn on the machine to continue with the programme
(do not add detergent for this programme).
If the fault re-occurs, contact After-Sales Service
(see “After-Sales Service”)
*Detergent and additive product residues
remain in dispenser at end of wash.
Check whether:
• the detergent dispenser is properly installed and
is not blocked (see “Care and maintenance”).
• the foreign body trap in the water inlet hose is
not blocked (see “Care and maintenance”).
*The washing machine vibrates during
the spin cycle.
Check whether:
• the washing machine is levelled and all the feet
are adjusted (see “Installation”).
• the transport bracket has been removed. Before
starting up the washing machine, the transport
bracket MUST be removed (see “Installation”).
6GB10055.fm Page 12 Monday, August 2, 2004 12:33 PM
