SMG ComfortBilt HP21, Operator'S Manual

Page 1: ... CAUTION DO NOT DISCARD IMPORTANT OPERATING AND AINTENANCE INSTRUCTIONS INCLUDED SAVE THESE INSTRUCTIONS AND LEAVE THIS MANUAL WITH ANY PARTY RESPONSIBLE FOR USE AND OPERATION CAUTION CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION REQUIREMENTS FOR YOUR AREA Operator s Manual HP21 Pellet Stove HP21 Revised 04 05 15 2015 SMG Hearth and Home LLC All Rights Res...

Page 2: ...ARE HOT DURING OPERATION AND COOL DOWN KEEP CHILDREN AWAY CAREFULLY SUPERVISE CHILDREN IN SAME ROOM AS APPLIANCE DO NOT OPERATE WITH PROTECTIVE BARRIERS OPEN OR REMOVED KEEP CLOTHING FURNITURE DRAPERIES AND OTHER COMBUSTIBLES AWAY CAUTION DO NOT DISCARD IMPORTANT OPERATING AND MAINTENANCE IN STRUCTIONS INCLUDED READ UNDERSTAND AND FOLLOW THESE IN STRUCTIONS FOR SAFE INSTALLATION AND OP ERATION LEA...

Page 3: ...o uses this stove must read the instructions and be familiar with the controls This symbol points out important safety instructions which if not followed could endanger your personal safety Read and follow all instructions in this manual before attempting to operate this equipment DANGER DANGER INDICATES A SERIOUS INJURY OR FATALITY WILL RESULT IF THE SAFETY INSTRUCTIONS THAT FOLLOW THIS SIGNAL WO...

Page 4: ...warranty DO NOT route power cord in high traffic areas A power surge protector plugged into a grounded 230 volt power source is required DO NOT install a flue damper in the exhaust venting system of this unit DO NOT connect this unit to a chimney flue servicing another appliance DO NOT install in a sleeping room DO NOT connect to any air distribution duct or system DO NOT connect directly to a mas...

Page 5: ...pen while unattended CAUTION INSTALLATION AND REPAIR OF THIS PELLET STOVE SHOULD BE DONE BY A QUALIFIED SERVICE PERSON THE APPLIANCE SHOULD BE INSPECTED BEFORE USE AND AT LEAST ONCE A YEAR BY A QUALIFIED SERVICE PERSON IT IS IMPERATIVE THAT THE CONTROL COM PARTMENTS FIRE BOX AND THE CIRCULATING AIR PASSAGEWAYS OF THE STOVE BE KEPT CLEAN THE OPERATION OF EXHAUST FANS SUCH AS BATH ROOM FANS ATTIC FA...

Page 6: ...tion Clearances 12 13 Outside Air Connection 14 Mobile Home 14 Venting Installation Examples 15 20 BECOMING FAMILIAR WITH YOU CONTROLLER 21 22 Controller Buttons 21 Screen Display 22 PRE OPERATION 23 OPERATION 24 28 Start up 24 Working in Different Operation Modes 24 Setting Other Data 25 27 Diagnostics 28 Restoring Defaults 28 Shutdown 28 MAINTENANCE 29 31 Normal Care and Maintenance 29 30 DailyM...

Page 7: ...ance of the unit and will void the warranty The Pellet Fuel Institute PFI has established standards for wood pellet manufacturers Only use pellets that meet or exceed PFI standards for premium fuels CLINKERS Impurities such as silica clinkers will need to be regularly cleaned and removed from the pellet stove Clinkers will form a hard mass and block airflow through the pot liner High quality fuels...

Page 8: ...sture content Consult your dealer for best results 2 Based on post 1982home construction requiring 35 BTU Hr per Sq Ft GLASS SPECIFICATIONS This stove is equipped with ceramic glass Replace glass only with Qualified ceramic glass UNPACKING Your stove will come fully assembled Remove all packing material and tape from the inside of the firebox Remove any tape on the outside of the glass Open the ho...

Page 9: ...clearance is 2 from the back of the stove to the wall SEE FIGURE 2 The minimum floor protector material is 24 GA sheet metal Figures 1 Figures 2 Figures 1 and 2 Pellet stove floor pad clearances WARNING READ THIS ENTIRE MANUAL BEFORE YOU INSTALL AND USE THIS STOVE FAILURE TO FOLLOW THE IN STRUCTIONS MAY RESULT IN PROPERTY DAMAGE BODILY INJURY OR EVEN DEATH DO NOT INSTALL A FLUE DAMPER IN THE EXHAU...

Page 10: ... are minimum clearances to combustible walls NOTE When interior vent is installed vertically the clearance to the back wall is determined by the vent size used Install vent at clearance specified by the vent manufacturer Take into consideration any upward turning elbows or tees ...

Page 11: ...m Total length of horizontal vent must not exceed 10 feet The maximum recommended vertical venting height is 18 feet All joints for pellet vent are required to be fastened with at least three screws and all pellet vent connections including adapters elbows etc should be sealed airtight by injecting 500 F RTV silicone into the gap between sections The area where the vent pipe goes through to the ex...

Page 12: ...lugged by snow or other material Figure 7 Vent Termination A A Minimum 4 clearance below or beside any door or window that opens This clearance may be reduced to 18 if using out side air We recommend the door or window be kept closed during operation Minimum 1 clearance below or beside any window that does not open B Minimum 1 clearance above any door or window that opens C Minimum 2 clearance fro...

Page 13: ...mum performance it is recommended that you keep the vent as short as possible especially in regards to the horizontal run The vent must have a support bracket every 5 of pellet vent when on the exterior of the structure The vent height and run must not exceed the distance as illustrated in the diagram below Venting into this the lighter shaded area any require combustion motor voltage adjustments ...

Page 14: ...YSTEM DO NOT INSTALL IN A SLEEPING ROOM CAUTION THE OPERATION OF EXHAUST FANS SUCH AS BATHROOM FANS ATTIC FANS ETC MIGHT STARVE THE PELLET STOVE OF COMBUSTIBLE AIR CREATING A NEGATIVE PRESSURE IN THE ROOM PROVIDE ADEQUATE VENTILATION IN THE ROOM ACCOMPANYING THE PELLET STOVE IF NOT THE PRESSURE SWITCH MAY SHUT OFF OPERATION OF THE PELLET STOVE THE STRUCTURAL INTEGRITY OF THE MANUFACTURED HOME FLOO...

Page 15: ...EXAMPLES Figure 10 Straight Installation outside through wall installation Figure 11 Straight Installation inside vertical rise horizontal termination heat resistant termination wall floor Fresh air inlet Venting wall termination heat resistant Fresh air inlet floor ...

Page 16: ...Operator s Manual HP21 Pellet Stove 16 COMPLEX STOVE VENTILATION EXAMPLES INTERIOR VERTICAL INSTALLATION Figure 12 Interior Vertical Installation ...

Page 17: ...Operator s Manual HP21 Pellet Stove 17 CLASS A CHIMNEY RETROFIT Figure 13 Class A Chimney Retrofit ...

Page 18: ...Operator s Manual HP21 Pellet Stove 18 MASONRY FIREPLACE HEARTH STOVE Figure 14 Masonry Fireplace Hearth Stove ...

Page 19: ...Operator s Manual HP21 Pellet Stove 19 ZERO CLEARANCE METAL FIREPLACE HEARTH STOVE Figure 15 Zero Clearance Metal Fireplace Hearth Stove ...

Page 20: ...Operator s Manual HP21 Pellet Stove 20 FREESTANDING MASONRY CHIMNEY Figure 16 Freestanding Masonry Chimney ...

Page 21: ... weekly mode after raising the Call To temperature will maintain that temperature until the button is pressed again or the stove is shut down 8 Scroll Up Button Allows you to scroll up to choose items in the menu 9 Exit Button Takes you out of current selection and returns to previous option and or screen When entering data pressing the EXIT button will also delete your entries 10 Scroll Down Butt...

Page 22: ...tly operating i e ignite heating room 6 Additional Control Mode 7 Ignitor Indicator Indicates ignition cycle burning cycle is currently happening 8 Combustion Blower Indicator Indicates combustion blower is running 9 Auger Indicator Indicates auger is feeding pellets 10 Convection Blower Indicator Indicates convection blower is running and the fan is heating the room 11 Vacuum Switch Indicator Ind...

Page 23: ...fore actually starting your Stove you will need to determine in which mode you would like to run the stove This stove can operate in three modes 1 Manual Under thismode you can personally adjust and set the heating phase to control the heat level 2 Thermostat Control Temperature Under this mode you can set the room temperature and the stove will automatically run to ensure the room is at that temp...

Page 24: ...ally to keep the room at the set temperature To increase or decrease the call to temperature use the SCROLL UP or SCROLL DOWN button The current room temperature will be displayed in the temperature display box on the screen as will the call to temperature If the room temperature falls below the call to temperature the stove s heat power level indicator will automatically riseto five When the temp...

Page 25: ...t Next Pressing Figure 23 ENTER again will take you to the following day Proceed with setting a schedule for the rest of the week using the preceding instructions NOTE Along with the Next option on the screen there is also an All Option After you have set a particular time for a day if you wish to set that time for every day of the week scroll down to Next and press ENTER Press the SCROLL DOWN key...

Page 26: ... without blowing cold air Increasing the blower voltage causes the convection motor to run faster extracting more heat from the unit NOTE If having issues with the stove overtemping in any setting increase the blower voltage Decreasing the blower voltage allows you to slow the exchange of heat from the stove so it blows less cold air To set the blower voltage 1 Press and hold the ENTER button This...

Page 27: ...up in the burn pot Increasing the exhaust voltage and thereby increasing the amount of air in the burn pot will also assist in burning lower quality fuels that may otherwise cause unwanted buildup NOTE Be sure to visually watch the burn rate if the combustion voltage is decreased as to not cause pot overloading Exhaust voltage should ONLY be adjusted to get the optimum performance out of the fuel ...

Page 28: ...ur stove to see if they are properly working By using the ENTER button you can highlight Fire Exhaust Blower or Feeder When one of these options is highlighted you can use the SCROLL UP or SCROLL DOWN buttons to unshade or shade in the circle next to the stove component it represents This manually attempts to turn on these components to see if it works properly RESTORING DEFAULT SETTINGS If at any...

Page 29: ... Wipe the glass clean with a dry or damp rag If this does not clean the glass use any non abrasive cleaner Using ceramic stove top cleaner can be helpful in removing soot from the glass Inspect gaskets around the door periodically Replace any worn frayed or compacted gaskets Replace broken glass only with high temperature ceramic glass SEE FIGURE 31 INTERIOR CHAMBER Clean the interior chamber with...

Page 30: ...ugged venting will effect the quality of the fire Make sureto clean any screens in the venting regularly A plugged screen will shut of combustion air and cause the fire to die or burn poorly DAILY MAINTENANCE The surfaces of the stove may be hot Always wear a protective glove even when the stove is cool to the touch Empty firepot of ashes Lift the firepot from the holder and dump it directly into ...

Page 31: ...late should be removed and vacuumed thoroughly SEE FIGURE 36 This may require a hose adapter to reach inside the chamber This should be done monthly or with every 2 3 tons of fuel burned IMPORTANT NOTE A HOLE SHOULD BE CUT IN THE GASKET USING A UTILITY KNIFE TO ACCESS THE CHAMBER THIS WILL ALLOW YOU TO REUSE THE GASKET BI MONTHLY OR EVERY 2 3 TONS OF FUEL Remove and clean the exhaust venting Remov...

Page 32: ...O NOT OPERATE UNIT WITH PANELS REMOVED OR OPEN HOT PARTS DO NOT OPERATE THE UNIT WITH PANEL OPEN RISK OF ELECTRIC SHOCK DISCONNECT POWER BEFORE SERVICING UNIT IN THE EVENT OF COMPONENT FAILURE REPLACE WITH THE ORIGINAL FACTORY EQUIPMENT CAUTION THIS IS A MINIMUM REQUIREMENT FOR SOOT AND FLY ASH REMOVAL ASHES SHOULD BE PLACED IN A METAL CONTAINER WITH A TIGHT FITTING LID THE CONTAINER SHOULD BE PLA...

Page 33: ... Main door or ash pan not sealed No negative pressure in fire chamber Piping or stove may be plugged with ash The pressure sensor shuts off the feed auger when there is no negative pressure in fire chamber Check door seals Check viewing glass seals Clean venting and stove through cover plate clean out hole Enter the diagnostic area on the controller and highlight the circle next to feeding this sh...

Page 34: ... safety switch if not operating properly PROBLEM CAUSE SOLUTION Fire burns lazy and smoky Stove is dirty Poor quality fuel Clean fire pot Clean ash pan Clean exhaust vent system Clean stove through cover plate clean out hole Increase exhaust motor Voltage PROBLEM CAUSE SOLUTION Feeds fuel will not light all control indicators are on Igniter tube or burn pot plugged with ash Faulty igniter Clean fi...

Page 35: ... covered under the one year warranty THIS WARRANTYIS LIMITED TO DEFECTIVE PARTS REPAIR AND OR REPLACEMENT AT SMG Hearth and Home LLC S OPTION AND EXCLUDES ANY INCIDENTAL AND CONSEQUENTIAL DAMAGES CONNECTED THEREWITH This warranty is not transferable and supersedes all other warranties either expressed or implied and all other obligations to liabilities on our part SMG Hearth and Home LLC does not ...