Smithco 78-500, Parts & Service

The Smithco Commercial Products Two-Year Limited Warranty

The Smithco Commercial Products Two-Year Limited Warranty

Smithco, Inc.  (Smithco) warrants your 2016 or newer Smithco Commercial Product (“Product”) purchased after 

October 1, 2016 to be free from defects in materials or workmanship for the period of time listed below. Where a 

warrantable condition exists, Smithco will repair the Product at no cost to you including diagnosis, labor (at the 

Smithco standard labor rate, subject to the Smithco flat rate schedule), and parts. 

Warranty Duration is:  

(1)  Two years, 1500 operational hours* from the date of delivery to the original purchaser or Five years from 

the date of original manufacturer of the product, whichever occurs first. (*Products equipped with hour 

meter).   

(2)  Products used in rental situations are covered for 90 days from date of delivery to original user/renter. 

Owner Responsibilities: 

As the Product owner, you are responsible for required maintenance and adjustments stated in your Owner’s Manual. 

Failure to perform required maintenance and adjustments can be grounds for disallowing a warranty claim.   

You are 

particularly responsible to train all present and future operators of this product on the safe operation of this 

product at your location.

Instructions for Obtaining Warranty Service: 

You are responsible for notifying the Authorized Smithco Products Distributor from whom you purchased the Product as 

soon as you believe a warrantable condition exists and not later than 30 days from discovery of the condition. 

If you need help locating an Authorized Smithco Distributor, or if you have questions regarding your warranty rights or 

responsibilities, you may contact us at:  

Smithco Product Support Department 

200 West Poplar Ave. 

Cameron, Wisconsin 54822 

Telephone:  800-891-9435  

E-Mail: ProductSupport@Smithco.com

Maintenance Parts: 

Parts scheduled for replacement as required maintenance (“Maintenance Parts”), are warranted for the period of time up 

to the scheduled replacement time for that part. 

Items/Conditions Not Covered: 

Not all product failures or malfunctions that occur during the warranty period are defects in materials or 

workmanship. The items/conditions listed below are not covered by this warranty:  

Product failures which result from the use of non-Smithco replacement parts, or from installation and use of add-

on, modified, or unapproved accessories are not covered.  

Product failures which result from failure to perform required maintenance and/or adjustments are not covered.  

Product failures that result from operating the Product in an abusive, negligent or reckless manner are not 

covered.