28
13. TROUBLESHOOTING
PROBLEM
SOLUTION
The Activation Button Lights on the Handset do not light up when placed
against your skin.
Make sure the power supply is plugged in. Ensure the skin tone
sensor is fully pressed against the skin. Your skin could be too dark
for treatment. Check against the skin tone chart in the front of this
user guide.
The Activation Button on the Handset lights up white when placed on the
skin, but the Handset fails to flash when the Activation Button is pressed.
There could be a fault with the device. Unplug the device and
restart. If the problem persists, visit the website for support details.
The Activation Button Lights on the Handset are illuminated red
continuously, and the device will not function.
This indicates that there is a fault with the device. Stop using the
device and visit the website for support details.
The SmoothSkin Bare Fit handset, treatment window, power supply or
cable are damaged, broken, cracked or appear defective.
DO NOT USE. If you are in any doubt about the safety of SmoothSkin
Bare Fit or suspect it is damaged in any way, it must not be used,
and you should visit the SmoothSkin website for more information.
14. WARRANTY
We grant a 2 year warranty on the product starting on the date of purchase. Within the warranty period, we will check faults in materials or
workmanship free of charge and replace the complete device, at our discretion.
This warranty extends to every country where this device is supplied by CyDen or its appointed distributor.
This warranty does not cover damage due to improper use, normal wear or use as well as defects that have a negligible effect on
the value or operation of the appliance. The warranty becomes void if repairs are undertaken by unauthorised persons and if original
SmoothSkin Bare Fit parts are not used. To obtain service within the warranty period, please visit our website:
www.smoothskin.com
To obtain service within the warranty period, please visit our website:
www.smoothskin.com
