Volaro Series 4 Lift
PC450/HD450
With and Without Scale
Troubleshooting and Maintenance Guide
Problem
Cause
Solution
Lift
1. Lift won
’
t go up
1. Bad lift control switch
2. Dead power pac
3. Hand control is broken
4. Actuator not working
5. Power pac is not making connec-
tion
6. Circuit Breaker popped
1. Remove and replace
2. Switch power pacs
3. Order new hand control
4. Replace motor
5. Make sure power pac pack is making con-
tact with terminals in the receiver box;
replace terminal contacts
6. Push in circuit breaker
Actuator
1. Actuator makes noise
1. Not enough grease on actuator
2. Loud ticking noise when
lift goes up and down
3. Faulty or worn out actuator
1. Put #2 grease on the full length of the ac-
tuator screw
2. Replace actuator nut
3. Replace actuator
Power Pac
1. Charge power pac light stays on
constantly
2. Power pac wearing out too
quickly
1. Power pacs are worn out or cir-
cuit board is bad
2. Power pacs are not being
charged when the RED charge
power pac light comes on the
lift.
1. Order new power pacs or order new circuit
board
2. Leave power pac on overnight; order new
power pacs; also make sure that you
charge the power pacs when the RED
light comes on at the lift
Power Pac Charger
1. Power pac charger lights do not
come on when plugged in
1. Failed Transformer
2. Electrical outlet may not be op-
erational
1. Order a new transformer
2. Use different outlet
2. Yellow light does not come on
when power pac is inserted
1. Charger bad –
verify by using
new power pac
2.
Power pac dead
1. Order new charger
2. Order new power pac
3. Red light stays on
1. Power pac shorted or reversed
leads
2. Charger needs to be reset
3. Power pac is totally discharged
1. Replace power pac
2. Take out power pac, unplug transformer,
but power pac back in, plug in
3. Leave power pac on charger for 24 hours
to see if it will revive
Scale
1. Inaccurate weights
1. Not zeroing out scale properly
2. “
Lb
”
to
“
Kg
”
switch is in the
wrong setting
3. Batteries in scale are low
4. Person in lift is moving exces-
sively while taking weight
5. Scale is out of
calibration
1. Zero scale according to instructions
2. See scale instructions
3. Replace the 9v battery in scale
4. Make sure the patient is
hanging evenly under
the hanger and there is
minimal movement
5. Calibrate the scale following the calibra-
tion instructions
2. Display is erratic
1. 9v battery in scale is low.
2. Scale is out of calibration
1. Replace 9v battery
2.
Calibrate scale
3. Display is blank
1. Power to scale is not turned on
2. 9v battery is bad
3. Scale is damaged
1. Turn scale on
2. Replace battery
3. Call SMT Support
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