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Warranty

30 days uncondi�onally Return 

Snailax product can be returned to receive a full refund for any reason within 30 days. 

Please contact our customers service (support@snailax.com), our staff will contact you 

within 24 hours.

90 days refund/replace

Snailax product can be returned / replaced within 90 days if the product break down in 

the period of proper use.

12 months Warranty

If the product break down within 12 months in the period of proper use, customers can 

enjoy the relevant warranty to get them replaced.

A�en�on!

No warranty will be given to any force majeure and man-made causes to a defec�ve 

product, such as improper care, personal tear down and willful damage,etc.

If you have any issue about the product, please feel free to contact us by sending 

email to support@snailax.com  We will strive to provide the best service possible 

within 24 hours.

Tel: 

734-709-6982

        Monday-Friday 9:00AM-4:30PM

Email: 

support@snailax.com

Extend Warranty for Free

1) Enter the following URL or scan the QR code below to find Snailax facebook 

     page and like it, enter“Warranty” to messenger to extend your warranty from 

     1 year to 3 years.

 

h�ps://www.facebook.com/snailax 

  

OR 2) Send message“Warranty” and email us support@snailax.com to extend your

           warranty from 1 year to 3 years.

Have question ?

Summary of Contents for SL-363M

Page 1: ...Use care manual MEMORY FOAM MASSAGE MAT WITH HEAT SL 363M...

Page 2: ...under blankets where the air opening may be blocked If plugs or cords are damaged they must be replaced by the manufacturer a service representa ve or by quali ed personnel In case of malfunc on disc...

Page 3: ...oraton With normal care and proper treatment it will provide years of reliable service Please read all instructons carefully before using this product Please retain this manual for future reference FE...

Page 4: ...ng Heat is created in the motors when placed under great stress and excessive pressure Before this could create any risk and a er a run me of 30 Minutes The massager will switch o automa cally and wi...

Page 5: ...on as desired by press the bu on for any combina on of regions and while any of the ve MODEs are ac ve Intensity indicators Low Medium High HEAT NECK Press to ac vate heat for neck Note Press on o bu...

Page 6: ...regions The massage motor for that region may have been switched o Press the bu on that corresponds to that region to ac vate Device switches o suddenly The device will switch o when the mer runs out...

Page 7: ...ll be given to any force majeure and man made causes to a defec ve product such as improper care personal tear down and willful damage etc If you have any issue about the product please feel free to c...

Page 8: ...television recep on which can be determined by turning the equipment o and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate th...

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