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Warranty

30 days unconditionally return

Snailax product can be returned to receive a full refund for any reason within 30 days. 

Please contact our customers service (

support@snailax.com), our staff will contact you 

within 24 hours.

90 days return/replace

Snailax

 product can be returned / replaced within 90 days if the product break down in 

the period of proper use.

12 months Warranty

If the product breaks down within 12 months in the period of proper use, customers 

can still seek for the relevant product warranty to get it replaced.

Attention!

No warranty will be given to any force majeure or man-made causes for a defective 

product, such as improper care, personal tear down and willful damage, etc.

If you have any issue about the product, please feel free to contact us by sending 

email to support@snailax.com  We will strive to provide the best service possible 

within 24 hours.

Tel: 

734-709-6982

        Monday-Friday 9:00AM-4:30PM

Email: 

support@snailax.com

Extend Warranty for Free

1) Enter the following URL or scan the QR code below to find Snailax facebook 

     page and like it, enter“Warranty” to messenger to extend your warranty from 

     1 year to 3 years.

 

https://www.facebook.com/snailax 

  

OR 2) Send message“Warranty” and email us support@snailax.com to extend your

           warranty from 1 year to 3 years.

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