Snap-On Solus, User Manual

Page 1: ...User Manual August 2009 EAZ0007E76F Rev A ...

Page 2: ...this manual are based on the latest information available at the time of printing Snap on reserves the right to make changes at any time without notice Visit our website at www snapon com solus North America snapondiag com Europe sun diagnostics com Europe For Technical Assistance CALL 1 800 424 7226 North America CALL 44 0 845 601 4736 United Kingdom E mail DiagnosticsUKproductsupport snapon com ...

Page 3: ...nd acceptable manner that does not endanger your safety the safety of others in the work area the equipment being used or the vehicle being tested It is assumed that the operator has a thorough understanding of vehicle systems before using this product Understanding of these system principles and operating theories is necessary for competent safe and accurate use of this instrument Before using th...

Page 4: ...le consequences of not avoiding the hazard An icon when present gives a graphical description of the potential hazard Example WARNING Risk of unexpected vehicle movement Block drive wheels before performing a test with engine running A moving vehicle can cause injury Important Safety Instructions For a complete list of safety messages refer to the accompanying safety information SAVE THESE INSTRUC...

Page 5: ...nd 7 Control Buttons 8 N X Button 8 Y a Button 8 Thumb Pad 9 Brightness Contrast Button 9 S Button 9 Power Button 9 Connections 9 DC Power Input 9 USB Port 9 IR Output 10 Data Cable Connector 10 Power Supply 10 Vehicle Power 10 Battery Power 10 AC DC Power Supply 11 Cables 11 Data Cable 11 Auxiliary Power Cables 12 Chapter 3 Getting Started 13 Supplying Power 13 Demonstration Mode 13 Connecting to...

Page 6: ...ng to a Vehicle 26 Selecting from the System Main Menu 27 Using the Scanner Functions 27 Data Display 27 Codes Menu 28 Functional Tests 30 Troubleshooter 30 Terminating Vehicle Communication 31 Exiting Scanner Mode 32 Viewing Data Graphically 32 Changing Screen Views 33 Pausing Data 41 Clearing the Data Buffer 42 Sorting the Data 42 Using Cursors 42 Using Zoom 43 Saving Captured Data 44 Viewing Sa...

Page 7: ... Snap on test adapters with this scan tool 66 Why do my batteries drain so quickly 66 What should I do if my printer is not responding 67 What should I do if the unit doesn t respond as expected when I press the Power button 67 Why does my unit shut down unexpectedly 67 Appendix B Troubleshooting 68 No Communication Message 68 Unit Will Not Power On 68 Emergency Restart 69 Appendix C Downloading a...

Page 8: ...tons and menu options Example Press the Y a button 1 1 2 Symbols Different types of arrows are used The greater than arrow indicates an abbreviated set of selection instructions Example Select Utilities Tool Setup Date The example statement abbreviates the following procedure 1 Navigate to the Utilities button 2 Use the Thumb Pad to navigate to and highlight the Tool Setup submenu 3 Use the Thumb ...

Page 9: ...ng messages are used Notes A NOTE provides helpful information such as additional explanations tips and comments Example NOTE i For additional information refer to Important IMPORTANT indicates a situation which if not avoided may result in damage to the test equipment or vehicle Example IMPORTANT Do not force the CompactFlash card into the slot 1 1 5 Procedures An arrow icon indicates a procedure...

Page 10: ...on with other software products which have their own manuals See the appropriate manual for information regarding these products 1 3 Tool Help Tool Help which contains reference and procedural information found in this manual is available on the scan tool See Tool Help on page 61 for details ...

Page 11: ...uble codes for various vehicle control systems such as engine transmission antilock brake system ABS and more selected functional tests and troubleshooting information The scan tool can also graph live data parameters on screen Figure 2 1 SOLUS 2 1 Functional Description Figure 2 2 Figure 2 3 and Figure 2 4 show the external features of the scan tool ...

Page 12: ... 3 Thumb Pad 4 Right handgrip 5 Brightness Contrast button 6 S button 7 Power button 8 Left handgrip Figure 2 2 Front view 1 DC power supply input 2 USB port 3 Infrared IR output 4 CompactFlash CF Card Slot 1 5 CF Card Slot 2 6 Data cable connector Figure 2 3 Top view 1 2 3 8 7 6 5 4 1 2 3 4 5 6 ...

Page 13: ...lors 6 2 inches 157 5 mm CompactFlash Card Slot Slot 1 is for the system CF card Slot 2 is for the data storage CF card IMPORTANT Never remove the master storage CF card while the unit is turned on Doing so will damage the software and prevent your scan tool from operating properly Dimensions Width 11 7 inches 296 4 mm Height 5 4 inches 136 9 mm Depth 2 3 inches 57 4 mm 2 1 ...

Page 14: ...lt in metal stand attached to the back When the stand is not in use it is secured to the back of the unit by an integrated casing hook Figure 2 4 on page 6 When extended the stand allows the unit to rest at a 45 angle for hands free viewing Figure 2 5 Figure 2 5 Stand extended The stand can also be extended to a hanging position by pressing the left side towards the right and rotating forward Figu...

Page 15: ...ontrast button S button Power button 2 4 1 N X Button The N X button is used to do the following To exit a menu or program To close an open list and return to the previous menu To answer No when a Yes or No choice is given To return to the main menu 2 4 2 Y a Button The Y a button is used to do the following To select the item you highlighted using the Thumb Pad To answer Yes when a Yes or No choi...

Page 16: ...ities Tool Setup menu See S Button on page 59 for details 2 4 6 Power Button The Power button powers on and powers off this scan tool See Powering On the Unit on page 16 and Powering Off the Unit on page 17 for details 2 5 Connections This scan tool uses the following connections Figure 2 3 on page 5 DC power adapter input USB port IR output Data cable connector 2 5 1 DC Power Input The AC DC powe...

Page 17: ...ery power AC DC power supply For related information see Supplying Power on page 13 2 6 1 Vehicle Power This scan tool can receive 12V vehicle power via the data cable either by itself or in conjunction with the auxiliary power cables included with this scan tool For related information see the following sections Data Cable Connector on page 10 Cables on page 11 Connecting to Vehicle Power on page...

Page 18: ...ower supply For related information see the following sections DC Power Input on page 9 Connecting an AC DC Power Supply on page 16 2 7 Cables This scan tool uses the following cables Data cable Power cables cigarette lighter and battery 2 7 1 Data Cable The data cable Figure 2 8 is included with your scan tool and uses interchangeable test adapters for connecting to vehicle diagnostic connectors ...

Page 19: ...ting of accessories and replacement parts 2 7 2 Auxiliary Power Cables Two auxiliary power cables the Lighter Power Cable Figure 2 9 and the Battery Power Cable Figure 2 10 are included with your scan tool and used for vehicles without battery power on the diagnostic connector Figure 2 9 Lighter power cable Figure 2 10 Battery power cable ...

Page 20: ...stom settings They also power the unit during the vehicle identification process 3 2 Demonstration Mode The scan tool contains programs to demonstrate scan tool test capabilities without actually connecting to a vehicle A sample vehicle with mock test results is provided to help you become familiar with menus navigation and basic operations z To use the demonstration 1 Connect the plug end of an A...

Page 21: ...ct the test adapter to the vehicle diagnostic connector The scan tool displays the location of the diagnostic connector 4 Turn the ignition on For vehicles that do not supply power through the diagnostic connector you must use the optional auxiliary power cables see Auxiliary Power Cables on page 12 NOTE i Do not plug the Lighter Power Cable into the DC power input port on the top of the unit Vehi...

Page 22: ...ck of the scan tool Figure 3 2 install six AA batteries Figure 3 2 Battery illustration diagram on back of the tool 4 Replace the cover and tighten the screw 5 Replace the right handgrip Note the following safety warnings when installing batteries WARNING Risk of expelling battery acid Do not let any material leaked from a battery come in contact with eyes or skin Always make sure the battery pola...

Page 23: ...supply provides power from a wall socket For related information see the following sections DC Power Input on page 9 AC DC Power Supply on page 11 z To connect an AC DC power supply 1 Plug the 2 5 mm end of the AC DC power supply cord into the DC power adapter input on the top of your scan tool Figure 3 3 Figure 3 3 DC power supply input 2 Plug the other end of the power adapter into an appropriat...

Page 24: ... your scan tool to a computer for file sharing requires the use of the optional ShopStream Connect software ShopStream Connect is a free software program that can be downloaded from the Internet at software snapon com 3 9 Powering Off the Unit Use the Power button Figure 2 2 on page 5 to turn the scan tool off IMPORTANT Do not use the Power options while using the Scanner software z To use the pow...

Page 25: ... box 1 Brightness slider control 2 Contrast slider control z To adjust screen brightness and contrast 1 Press the Brightness Contrast button The Set Brightness Contrast dialog box displays Figure 3 5 2 Select a slider control using the right c or left e arrow 3 Press the up b or down d arrow to increase or decrease Brightness and Contrast 4 Press N X to close the Set Brightness Contrast dialog box...

Page 26: ...r contains test controls The buffer bar shows how much data is stored in the scan tool memory The main body displays menus and test data Four LED indicators show certain engine operating conditions that vary by manufacturer Figure 4 1 Sample Text screen layout 1 Upper toolbar 2 Main body 3 LED indicators Figure 4 2 Sample Graph Screen layout 1 Upper toolbar 2 Buffer bar 3 Main body 1 2 3 1 2 3 ...

Page 27: ...ed or recorded data Scanner Indicates when the Scanner screen is active Cursor Lets you make digital amplitude measurements of graph data Zoom Lets you change the magnification of the data or pick the number of PIDs displayed on screen in the PID List view Snapshot Lets you capture a data recording using the PID Trigger or a manual snapshot Save Lets you store scanned vehicle data or save the curr...

Page 28: ...cates the amount of data the scan tool is holding in temporary storage When a snapshot is taken or a save option is selected the scan tool retrieves some of this buffered data captures data at the trigger point and records additional data after the trigger point This gives you a complete picture of what was happening before the fact what occurred at the trigger point and what happened after the fa...

Page 29: ...or certain digital parameters which vary by manufacturer 4 2 Making Selections Use the following instructions to navigate the interface and make selections z To navigate the upper toolbar Press the left e and right c arrows of the Thumb Pad z To navigate the main body Press the up b and down d arrows of the Thumb Pad z To make selections 1 Highlight a button or menu option 2 Press Y a to confirm t...

Page 30: ...es Confirmation messages inform you when you are about to perform an action that cannot be reversed or when an action has been initiated and your confirmation is needed to continue When a user response is not required the message displays briefly before automatically disappearing 4 4 2 Warning Messages Warning messages inform you when completing the selected action may result in an irreversible ch...

Page 31: ...nnection instructions to connect the scan tool to the vehicle See Connecting to a Vehicle on page 26 5 Select the required test from the menu Select tests for the vehicle you have identified See Selecting from the System Main Menu on page 27 Figure 5 1 Basic scan tool operations Power up SOLUS use internal battery power Highlight the SCANNER button using the Thumb Pad Highlight US Asian or Europea...

Page 32: ...bmenu Figure 5 2 Scanner main menu software selection z To select the manufacturer 1 From the main menu select Scanner The Vehicle Communication menu displays Figure 5 2 2 Select from the submenus as necessary The database loads then a confirmation screen displays 3 Press Y a to continue 5 2 Identifying the Vehicle After you select the manufacturer you are ready to identify the specific vehicle to...

Page 33: ... to answer the on screen questions as necessary Once the vehicle identification is complete a Select System menu displays Figure 5 4 5 3 Selecting a System You must select the vehicle control system you wish to test Figure 5 4 z To select a system 1 Press the up b and down d arrows so the cursor is at the system you wish to test 2 Press Y a to select Figure 5 4 Sample system selection screen 5 4 C...

Page 34: ...a or Data Display displays data parameter information from the vehicle control module selecting may open a submenu of viewing options Codes or Codes Menu displays diagnostic trouble code DTC records from the vehicle control module selecting may open a submenu of viewing options Functional Tests provides specific subsystem and component tests The tests vary depending on the manufacturer and model T...

Page 35: ...engine data screen The top line of the display remains fixed In some cases the second line shows the test mode name and also indicates whether or not the vehicle can be driven during testing 5 6 2 Codes Menu Selecting Codes or Codes Menu from the system main menu opens a list of data parameter viewing options Codes Menu selections typically include Display Codes Clear Codes Freeze Frame Failure Re...

Page 36: ...turn on z To check DTC status 1 Select DTC Status from the Codes Menu The DTC Status screen displays with the cursor at the second character of the code Figure 5 9 Figure 5 9 Sample DTC Status entry screen 2 Use the up b and down d arrows to enter the second character 3 Press Y a and the cursor moves to the third character 4 Use the up b and down d arrows to enter the third character 5 Press Y a a...

Page 37: ...d relay or switch between two operating states The terms on off open clsd open closed enab disa enable disable and others may be used to identify the different states Variable Control Tests command a certain value for a system or component such as varying spark timing in 1 increments or varying the EGR valve duty cycle in 10 increments Reset Tests reset the adaptive or learned values that are stor...

Page 38: ...ommunication with the vehicle control module in order to safely shut down the scan tool Use the following procedures to terminate correctly IMPORTANT Damage to the vehicle may occur if communication is abruptly terminated z To terminate communication from a manufacturer or Global OBD II database Press N X until you reach the main menu Figure 5 13 A stopping communication message appears briefly be...

Page 39: ...afely terminated communication with a vehicle See Terminating Vehicle Communication on page 31 Also see Scanner Button on page 21 for additional information z To exit Scanner mode from text screens 1 Use right c and left e arrows to scroll the highlight off of the Scanner button 2 Press N X to return to the main menu z To exit Scanner mode from PID List or Graphs views Press N X until you return t...

Page 40: ...screen layout changes to the selected format PID List View The parameter identification PID List view displays all parameters in a table format As many as eight parameters Figure 5 16 can be viewed on one screen depending on the zoom setting see Using Zoom on page 43 for more information Figure 5 16 Sample PID List view Reviewing PIDs Review collected data by pausing the screen Figure 5 17 Up to 5...

Page 41: ...tored data 3 Press N X to release the Review button 4 Select the Play button to cancel the pause and resume live data collection Clearing the Buffer You can lock Parameters in place for customized list viewing Locking Parameters You can lock Parameters in place for customized list viewing z To lock a parameter 1 From the upper toolbar press the down d arrow 2 Select the parameter you want to lock ...

Page 42: ...s Select a locked parameter and select Unlock when the parameter menu displays The lock icon disappears and the parameter can be scrolled as before NOTE i Select Unlock All to release all of the locked parameters at once Text View Text view displays parameters as plain text Figure 5 20 Figure 5 20 Sample Text view Graph View The Graph view presents data in line graph format Figure 5 21 ...

Page 43: ...s the minimum and maximum values of the selected graph Scale All automatically scales the minimum and maximum values of all the graphs Set Trigger Levels specifies automatic screen pausing conditions when Snapshot PID Trigger is used Clear Trigger Levels removes triggering conditions from the selected parameter Clear All Trigger Levels removes triggering conditions from all parameters simultaneous...

Page 44: ...is locked on screen select any parameter The parameter menu displays 2 Select Unlock All All of the lock icons disappear and all of the locked parameters can now be scrolled z To scale a parameter 1 Select a parameter The parameter menu displays 2 Select Auto Scale The minimum and maximum graph values are reset for the selected parameter z To manually scale a parameter 1 Select a parameter The par...

Page 45: ...tween the selected minimum and maximum values displays z To scale all parameters 1 Select a parameter The parameter menu displays 2 Select Scale All The minimum and maximum graph values are reset for all of the parameters z To set trigger levels 1 Select a parameter The parameter menu displays 2 Select Set Trigger Levels The active trigger level line displays as a solid black line together with an...

Page 46: ...tween trigger level lines during the setting process 7 When you finish setting your trigger level press N X NOTE i Only three PIDs can have trigger levels set at one time but only one of the conditions needs to be satisfied for triggering to occur z To arm PID Triggering 1 From the upper toolbar select Snapshot PID Trigger 2 Select from the drop down menu Figure 5 27 PID Trigger begins collecting ...

Page 47: ...omatically changes to the Play button A vertical line now appears on each of the data graphs to indicate the triggering point The trigger line on the parameter that triggered the snapshot is a different color than those on the other graphs Figure 5 30 This makes it easy to determine which parameter caused the trigger Figure 5 30 Sample trigger detection line z To restart graphing Select the Play b...

Page 48: ...the toolbar becomes active when data collection is paused and the position indicator located just below the toolbar displays The Review button allows you to scroll through and review frames of data z To review paused data 1 Select the Review button The Review button changes color to indicate it is selected 2 Navigate through the data using the up b and down d arrows on the thumb pad a Up b moves y...

Page 49: ...a The Sort button on the toolbar allows you to arrange the parameter list three ways Factory Sort in the order transmitted by the electronic control module ECM A Z Sort in alphabetical ascending order Z A Sort in alphabetical descending order z To sort the data list 1 Select the Sort button on the upper toolbar 2 Highlight an option on the drop down menu Figure 5 34 Figure 5 34 Sample sort drop do...

Page 50: ...ss N X to exit the Cursor mode 5 8 6 Using Zoom The Zoom button lets you choose the number of parameters that display on screen when used in the PID List view Figure 5 37 and lets you choose different levels of magnification when used in the Graph view Figure 5 38 Figure 5 37 Sample PID List Zoom options Figure 5 38 Sample Graph Zoom options When viewing paused data a Zoom Out selection is availab...

Page 51: ... only be replayed in the Graph view Save Image This feature allows you to capture a single screen as an image Image files can be opened with common computer programs such as Microsoft Paint z To save a movie file 1 Select the Save button from the toolbar A drop down menu displays Figure 5 40 Figure 5 40 Save button menu 2 Select Save Movie from the drop down menu The Setup Saved Data Notation dial...

Page 52: ... the toolbar provides a shortcut to the Save Data menu Utilities Tool Setup Save Data so you can quickly reconfigure where and how the data is saved See Save Data on page 56 for details 2 Select Save Frame from the menu The Setup Saved Data Notation dialog box displays Figure 5 41 3 Use the drop down lists to enter vehicle information 4 Select Save to close the dialog box A saving data message dis...

Page 53: ...rom the main menu 2 Select the Data Management option Figure 5 42 3 A list of all saved files displays 4 Select the file that you would like to review NOTE i Image files are saved with either a BMP or JPG file type designation 5 10 Viewing Saved Data Use the Saved Data button to access the Data Management screen option The Data Management screen lets you manage your scan tool memory and your saved...

Page 54: ... button Configures how and where files are saved 11 CF memory indicator Displays the amount of CF card memory available 5 10 1 Identifying Saved Files Saved files have the following characteristics Type identifies the kind of saved data file SC M file saved from the Save Movie option on the toolbar SC S file saved from the Save Frame option on the toolbar SC P file saved from the Snapshot button o...

Page 55: ... lists to modify the vehicle information Press N X to exit 5 10 4 Reviewing Saved Data The Review button is used with the Thumb Pad to review data files There are two ways to review data files Manually Automatically z To review data files manually 1 Select the Review button 2 Use the right c and left e arrows to review data one frame at a time z To automatically scroll data files 1 With the Review...

Page 56: ...een displays 5 10 6 Copying and Moving Saved Data The Copy and Move functions let you transfer your files from one CF card to the other z To copy or move data 1 From the main menu select Saved Data Data Management The Data Management screen displays 2 Select Setup from the toolbar The Save Data dialog box displays 3 Set CF 1 as the Save To option and press N X to close the dialog box The test data...

Page 57: ...ovides detailed information about the saved data files such as the amount of storage memory used and the capacity of the memory storage media Figure 5 48 Only details for the selected Save to destination display Figure 5 48 Sample Info button window 5 10 9 Setting a Destination for Saved Data Use the Setup button to set the destination for saved files Figure 5 49 Figure 5 49 Sample Save Data dialo...

Page 58: ...st of parameters Full Codes List prints the list of codes in vehicle memory when viewing codes z To print 1 Verify that your printer and scan tool are set up properly for printing See Setting Up to Print on page 16 for details 2 Point the IR output on the top of the scan tool at the IR receiver on your printer 3 Select Print print option Figure 5 51 Figure 5 51 Sample Print menu When printing begi...

Page 59: ...an choose between US Customary or metric units of measure for available data parameters All measurement units return to their default values when the internal batteries are disconnected or a different software database is selected z To change a setting 1 On the upper toolbar select Tools Custom Setup The Scanner Units dialog box displays Figure 5 59 Figure 5 53 Sample Scanner Units Menu Table 5 1 ...

Page 60: ... view mode This allows you to focus on any suspicious or symptom specific data parameters and may allow for a faster display update rate Custom Data List selections are retained in the tool memory until a new vehicle ID is entered or another vehicle control system is selected for testing NOTE i If a parameter is not selected for display in the Custom Data List it will not be displayed when you ent...

Page 61: ...ted Figure 5 55 Figure 5 55 Sample LED assignment menu 2 Use the up b and down d arrows to scroll through the list of available parameters 3 Press Y a to lock in a selection and move the highlight to the next LED 4 Press N X to close the menu and return to the data display once all the LEDs are assigned 5 13 Utilities The Utilities button provides access to system information and controls Figure 5...

Page 62: ...acklight turns off at the set time On The backlight remains on at all times Off The backlight remains off at all times For related information see Powering Off the Unit on page 17 z To set power management options 1 Select Utilities Tool Setup Power Management The Power Management dialog box displays Figure 5 58 Figure 5 58 Sample power management dialog box 2 Select from the drop down lists as ne...

Page 63: ...se the Scanner Units dialog box Save Data Selecting Save Data lets you adjust the amount of data recorded after a trigger point Save Data also lets you set the saving and loading location for all saved files and whether to save image files in bitmap or jpeg format See Setting a Destination for Saved Data on page 50 Use the procedure below to adjust saving preferences z To adjust saving preferences...

Page 64: ...saved data management screen Printer Select Printer to check the printer compatibility status Your scan tool supports infrared IR printing to PCL 3 Printer Command Language Level 3 printers such as the Hewlett Packard HP PCL 3 standard which supports some HP deskjet and inkjet printers color and black white Contact the Hewlett Packard Development Company to see if your printer supports the PCL 3 s...

Page 65: ...n from the drop down list The drop down list closes automatically 4 Press N X to close the Date dialog box Time Selecting Time lets you set the time that displays in the Saved Data properties z To set the time on the system 1 Select Utilities Tool Setup Time The Time dialog box displays Figure 5 63 Figure 5 63 Sample Time dialog box 2 Select the Hour Minutes or 12 24 field A drop down list display...

Page 66: ... upper toolbar See Printing on page 51 for details Print Page works like the Full Screen selection from the Print button in the upper toolbar See Printing on page 51 for details S Button Popup opens the menu when the button is pressed so you can quickly select from any of the available functions NOTE i The S button can only perform print functions when the Print button is visible in the upper tool...

Page 67: ...splays 2 Press Y a to display a drop down list Figure 5 66 Figure 5 66 Sample Scanner View menu 3 Select an option from the drop down list and the drop down list closes automatically 4 Press N X to close the Scanner View dialog box Navigation Prompts This utility lets you set on screen control button references to match the hardware Control button references can be set to display as Y N or a X z T...

Page 68: ...are 5 13 3 Tool Help Tool Help provides general operation and navigation from this manual z To use Tool Help 1 Select Utilities Tool Help The Tool Help screen displays Figure 5 68 Figure 5 68 Sample Tool Help screen 2 Press the down d arrow to move the highlight to the Contents frame 3 Select a topic in the Contents frame The topic text displays in the right frame 4 Press the right c arrow to move...

Page 69: ...9 Easy Scroll turned on NOTE i Easy Scroll stays on until you manually turn it off 5 13 5 Connect to PC The Connect to PC selection is used with the optional ShopStream Connect software which lets you view data files on a computer and share files 5 13 6 Run The Run option is used to access special Snap on CF card applications z To run special CF card applications 1 Insert the CF card containing th...

Page 70: ...ghlight from the Print button to the menu b Use the down d and up b arrows to highlight a menu item c Press Y a to select the highlighted menu item The selection now displays in the right field of the screen Figure 5 70 Figure 5 70 Sample System Info screen d Press the right c arrow to move from the menu field to the information field e Use the down d and up b arrows to scroll the information fiel...

Page 71: ...lean the scan tool housing wiring and connectors with a clean damp cloth 6 2 Replacing the Batteries When the AA batteries no longer provide enough charge to power the scan tool use the following procedure to replace them NOTE i We recommend connecting an alternate power source to the scan tool while changing batteries to retain the clock and custom settings See Power Supply on page 10 for options...

Page 72: ... tool for correct battery polarity 4 Replace the cover and tighten the screw 5 Replace the handgrip 6 3 Storage Tips When storing your scan tool remember the following Always turn the scan tool off See Powering Off the Unit on page 17 for details Keep in mind the storage temperature range See Technical Specifications on page 6 for additional information 6 4 Disposing of the Batteries Always dispos...

Page 73: ... the scan tool why does it beep but nothing appears on screen The master storage CF card that came with your scan tool must be installed in CF Slot 1 for the unit to operate A 2 Can I use my other Snap on test adapters with this scan tool Yes A 3 Why do my batteries drain so quickly The internal AA batteries are not intended as the scan tool s primary power source The internal batteries are intend...

Page 74: ...related information see the following sections IR Output on page 10 Setting Up to Print on page 16 Printing on page 51 A 5 What should I do if the unit doesn t respond as expected when I press the Power button An emergency reset button on the back of the unit under the left hand grip will shut down and then restart the unit See Emergency Restart on page 69 for details If the emergency reset button...

Page 75: ... is not part of the vehicle equipment for example ABS on a vehicle without anti lock brakes There is a loose connection There is a blown vehicle fuse There is a wiring fault on the vehicle Incorrect vehicle identification is entered Refer to the appropriate Vehicle Communication Software User s manual included on the documentation CD for manufacturer specific problems B 2 Unit Will Not Power On Th...

Page 76: ...ency restart z To perform an emergency restart 1 Remove the left handgrip 2 Locate the emergency restart button on the back of the unit Figure B 2 Figure B 2 Emergency restart button location 3 Gently insert a toothpick or some other non metallic item into the opening and depress the emergency restart button slot The unit restarts ...

Page 77: ...test version of the software Following are procedures for Verifying your PC meets the minimum requirements for ShopStream Connect software Downloading and Installing ShopStream Connect software on your PC Downloading service upgrades to your SOLUS scan tool C 2 Verifying Minimum PC Requirements IMPORTANT If your PC does not meet the minimum requirements do not attempt to install the ShopStream Con...

Page 78: ...system properties 1 On the Desktop right click My Computer to open the menu 2 Select Properties from the menu The System Properties dialog box displays with your system information Figure C 1 1 System property information 2 Hard drive information Figure C 1 Sample Windows XP System Properties dialog box z To check PC hard drive free space 1 On the Desktop double click My Computer 2 Select View Det...

Page 79: ...structions After downloading follow the procedures below to install the ShopStream Connect software onto your PC z To install the ShopStream Connect software 1 Locate the ShopStream Connect software installer on the PC and double click ShopStreamConnect exe NOTE i C Program Files ShopStream Connect is the default download location 2 When the welcome screen displays Figure C 3 select Next Figure C ...

Page 80: ...o Install the Program screen displays to begin the installation The Setup Status screen tracks progress as the program installs Figure C 5 Figure C 5 Sample Setup Status screen 6 When the Complete screen displays select Finish to close the Install Wizard Figure C 6 Figure C 6 Sample Complete screen A ShopStream Connect shortcut icon is added to your desktop Figure C 7 double click the icon to laun...

Page 81: ...on hand A PC with ShopStream Connect software and an internet connection The AC DC Power Supply for the SOLUS scan tool A type A B USB cable IMPORTANT An uninterrupted power source to the diagnostic tool is crucial during an upgrade as any loss of power may damage the tool and render it inoperative Therefore use of the AC DC Power Supply is highly recommended Do not rely on partially charged batte...

Page 82: ...he Menu bar Figure C 10 Figure C 10 Sample Update Software menu When connectivity is established with the Snap on Web server a check for updates confirmation message displays Figure C 11 Figure C 11 Sample Check for updates screen 7 Select Next to continue and the software checks to see if an upgrade is available a If no upgrades are available an updates not found message displays Figure C 12 Sele...

Page 83: ...e message displays select Finish to close the Update Manager 9 Remove the USB cable to disconnect the tool from the PC 10 Press the Power button on SOLUS to exit Connect to PC mode The upgrade is now downloaded but not installed The installation process automatically begins when SOLUS is powered on SOLUS should automatically reboot after exiting Connect to PC mode If not power on the tool 11 After...

Page 84: ... 6 component tests 30 confirmation messages 23 Connect to PC 62 connecting to a vehicle 24 26 connecting to vehicle power 14 Custom Setup 52 customizing a data list 53 D damage inspection 64 data cable 11 See also power supply data cable connector 5 10 data cable extension accessory 12 Data Display 27 data parameters customizing list 53 displaying 28 Graph views 35 pausing 41 PID List view 33 revi...

Page 85: ...4 locking 34 Pause Play button See upper toolbar pausing data 34 41 Personality Key 68 PID triggering 39 Play button See upper toolbar Power button See buttons power cables See auxiliary power cables Power Management 55 power options 17 power supply connecting to 13 16 connecting to vehicle power 14 types 10 11 powering up the unit 16 Printer 57 printer setup 16 printing 51 R replacing the batteri...

Page 86: ... 54 toolbar See upper toolbar Tools Button 51 trigger clearing levels 40 condition 39 delay 39 disarming 40 Trouble Codes 28 Troubleshooter 30 troubleshooting tips 68 turning off the unit 17 U unit operations See operations unlock all 36 unlock all PIDs 37 unlock PIDS 37 unlocking a parameter 35 upper toolbar buttons and functions 20 navigating 22 Pause Play button 33 test controls 19 Tools button...

Page 87: ...80 Index ...