SNBC BTP-L42II, User Manual

Page 1: ...U US SE ER R S S M MA AN NU UA AL L Barcode Printer Shandong New Beiyang Information Technology Co Ltd M Mo od de el l B BT TP P L L4 42 2I II I ...

Page 2: ...r data about these products please feel free to contact SNBC or our local dealer No part of this document may be reproduced or transmitted in any form or by any means for any purpose without the express written permission of SNBC Copyright Copyright 2014 by SNBC Printed in China Version 1 0 Trademark Our registered trademark Warning and caution Warning Items shall be strictly followed to avoid inj...

Page 3: ...g certifications ISO9001 Quality Control System Certification ISO14001 Environmental Management System Certification OHSAS18001 Occupational Health and Safety Management System Certification IECQ QC 080000 Hazardous Substance Process Management System Certification ...

Page 4: ...e adequate space around the printer so that convenient operation and maintenance can be performed 3 Keep the printer far away from water source and do not expose the printer to direct sunlight strong light and heat 4 Do not use or store the printer in a place exposed to high temperature high humidity or serious pollution 5 Do not place the printer in a place exposed to vibration or impact 6 No con...

Page 5: ...y print and normal lifetime use recommended paper or its equivalent 12 Shut down the printer when connecting or disconnecting interfaces to avoid damages to control board 13 Set the print darkness to a lower grade as long as the print quality is acceptable This will help to keep the print head durable 14 Avoid turning on and off the printer frequently It is advised to turn on the printer at least ...

Page 6: ...Printer installation 5 2 1 Installation position 5 2 2 Paper roll installation 5 2 3 Ribbon installation 7 2 4 Power adapter connection 8 2 5 Communication cable connection 9 2 6 Start the printer 9 2 6 1 Power on and self test 9 2 6 2 Mark calibration 10 2 6 3 Printing self test page 11 2 7 Driver setup 11 3 Printer operations 14 3 1 LED button and buzzer explanation 14 ...

Page 7: ...n adjustment 18 3 4 Print position adjustment 19 4 Routine maintenance 22 4 1 Cleaning print head 22 4 2 Cleaning the sensor 22 4 3 Cleaning platen roller 24 5 Troubleshooting 25 5 1 Troubleshooting 25 5 2 Print quality problems 27 Appendix 28 Appendix 1 Technical specification 28 Appendix 1 1 Main technical specifications 28 Appendix 1 2 Technical specifications of paper 31 Appendix 2 Self test p...

Page 8: ...Appendix 2 1 Printer configuration information 33 Appendix 3 Print and paper out position 35 Appendix 4 Communication interface 36 Appendix 4 1 Serial interface 36 Appendix 4 2 Parallel interface 37 Appendix 4 3 USB interface 38 ...

Page 9: ...rivers under the operating systems such as Windows 2000 Windows XP Windows server 2003 Windows Vista Windows server 2008 Windows 7 Windows 8 and other applications Main features Thermal thermal transfer printing Low noise high speed printing Modular and open ribbon module easy paper loading operation and maintenance With 32 bit high speed microprocessor Adopt heat history and auto temperature adap...

Page 10: ...packing the printer carton and refer to the packing list to check whether the parts are missing or damaged If there is please contact with SNBC or your local distributor communication cables are optional depending on the printer interface type Figure 1 2 1 ...

Page 11: ...indow 8 ribbon holder 9 ribbon thumb wheel 10 paper roll supporting pole 11 paper guide 12 paper cabinet 13 right plate of mechanism 14 cover open lever 15 tear off bar 16 main bracket 17 platen roller 18 left paper guide module 19 left plate of mechanism 20 protection plate of ribbon 21 end cap of ribbon 22 print head ...

Page 12: ...function 2 Paper roll supporting pole 10 and paper guide 11 support the paper roll to avoid left and right shaking of paper roll 3 Paper guide 18 24 Avoid that there is left or right shaking of paper in the paper out path The sensor is installed in the left paper guide module 18 which is used to calibrate detect and locate the medium 4 Micro switch of print head 25 used to detect whether the print...

Page 13: ...d the cover open lever with both hands to turn the top cover towards upwards and then open the top cover of printer see figure 2 2 1 Figure 2 2 1 Figure 2 2 2 Figure 2 2 3 2 Press the cover open lever in the direction of arrow see figure 2 2 2 After the ribbon holder is uplifted turn it upwards to the angle as shown in the figure see figure 2 2 3 3 Install the paper roll onto the paper roll suppor...

Page 14: ...lamp the paper pulled out with left and right paper guide see figure 2 2 5 Caution While opening the top cover avoid pressing it with force and open the top cover with force towards upwards The print side of paper should face upwards If it is marked paper please make the black mark face downwards The front end of paper should be located in the middle of platen roller as possible as it can ...

Page 15: ... pull the ribbon towards outside slightly and you can feel that there is elastic recovery force which indicates that the ribbon of releasing shaft has been installed see figure 2 3 1 Figure 2 3 1 2 Make the front end of ribbon bypass under the print head module and twine it around the rewinding shaft of ribbon 3 Install the rewinding shaft of ribbon onto the ribbon holder according to the method i...

Page 16: ...the width of ribbon selected should be wider than that of print medium During the process of installing the ribbon avoid the wrinkle or damage of ribbon 2 4 Power adapter connection 1 Ensure the printer is turned off 2 Connect one end of the AC power input cable to power adapter and then insert the other end of the power adapter into the power adapter interface on the back of printer 3 Insert the ...

Page 17: ...on cable are connected correctly and turn on the printer 2 The printer starts the self test The buzzer beeps once for a short time after the self test is finished and then the LED displays green and it is always on 3 If power on action is set the printer will perform power on action Note Power on action refers to the actions performed automatically after the printer is turned on including feeding ...

Page 18: ... please make sure whether the installation of medium is correct If any of the following cases occurs please calibrate the medium before the printing The first time to install and operate the printer or the first time to use the printer after the sensor has been cleaned Use the printer again after the printer has been idled for a long time or replace new kinds of paper roll Cannot identify the mark...

Page 19: ...rinter which can also be downloaded from the website www newbeiyang com The 32 bit operating systems supported by the driver are as follows Windows 2000 Windows XP Windows server 2003 Windows Vista Windows server 2008 Windows 7 Windows 8 The 64 bit operating systems supported by the driver are as follows Windows XP Windows server 2003 Windows Vista Windows server 2008 Windows 7 Windows 8 1 Run Set...

Page 20: ...ype and model to be installed If you want to set the printer as default printer please select Set As Default Printer and click Next 3 Select setup type and click Next 4 The driver will select the current OS type automatically and click Next button ...

Page 21: ...l port driver please select BYCOMx x equals to 1 2 3 4 5 6 7 or 8 if it is Ethernet port please select NET if it is USB port please select USB_BTP L42II_x if USB port printer is connected correctly to the computer under power on status the driver setup program will set USB port as default port automatically Then click Install to end the installation ...

Page 22: ... for details 3 1 2 Button functions Button Function Explanation Short press Feed paper In standby status press the button for a short time to feed paper Pause During the printing press the button for a short time to enter pause status Continue After the printer enters pause status press the button for a short time to resume the printing Long press Self test page Keep pressing the button for a long...

Page 23: ...re factory setting Keep pressing the button for a long time and release it after the green LED has flashed five times Note Short press means the duration from pressing down the button to the time when the button uplifts is less than 0 5s Long press means the duration of pressing down the button is more than 1s 3 1 3 Buzzer functions 1 The buzzer beeps for a short time when the printer is turned on...

Page 24: ... Refer to 5 1 Troubleshooting Note The work LED flashes twice when pressing the button for a long time under any of the status listed above 3 2 2 Daily operations Operations under idle status It refers to the ready status when the printer is normal and waiting for an operation or a task The printer enters idle status by default after turning on normally or returns to idle status after finishing pe...

Page 25: ...r the status of stopping the printing task temporarily The printer will enter pause status under the following situations 1 Press down the button during normal printing 2 After an exception is removed When the printer is in pause status press the button for a short time to resume the print task Operations under abnormal status It refers to the status when an exception occurs The printer failure is...

Page 26: ...e paper guide see figure 3 3 1 While loading the medium adjust the paper guide to make sure that the gap between the paper guide modules is wider than that of medium format the width remains is about 0 5mm This allows the sensor in the paper guide to detect the medium The specification of the medium adopted should meet the requirements in Appendix 1 2 Figure 3 3 1 ...

Page 27: ...tion is upper than the correct position Adjust it in the positive direction The data symbol in the option Vertical position adjustment is Figure B indicates that the print position is lower than the correct position Adjust it in the negative direction The data symbol in the option Vertical position adjustment is 2 Adjust horizontal print position When the situation like figure D or E occurs adjust...

Page 28: ...e data symbol in the option Horizontal position adjustment is Figure E indicates that the print position is on the right of the correct position Adjust it in the negative direction The data symbol in the option Horizontal position adjustment is 3 Adjust tear off position When the situation like figure G or H occurs adjust the tear off position to figure J Figure 3 4 3 ...

Page 29: ...the correct position Adjust it in the negative direction The data symbol in the option Tear off position adjustment is Figure H indicates that the tear off position is lower than the correct position Adjust it in the positive direction The data symbol in the option Tear off position adjustment is ...

Page 30: ... print head 1 Turn off the printer and open the top cover 2 Lift up the top cover and find the print head Wait for print head to cool down completely if it has just finished the printing 3 Wipe off the dust and stains on the surface of the print head with alcohol cotton ball it should be wrung out 4 Wait for 5 to 10 minutes until the alcohol evaporates completely press down the print head module a...

Page 31: ...ng out 3 Wait for 5 to 10 minutes until the alcohol evaporates completely and close top cover B Reflective sensor 1 Turn off the printer and open the top cover 2 Find the reflective sensor and take off the top cover board of it 3 Wipe off dust and stains on the surface of sensor with alcohol cotton ball it should be wrung out 4 Wait for 5 to 10 minutes until the alcohol evaporates completely close...

Page 32: ...ins on the surface of the platen roller with alcohol cotton ball it should be wrung out while turning the platen roller 4 Wait for 5 to 10 minutes until the alcohol evaporates completely and close the top cover Caution Before starting routine maintenance of printer make sure the printer is turned off Do not touch the surface of print head with hands or metal objects Do not use forceps in case it s...

Page 33: ...uzzer Error LED Print head up 2 beeps Red LED flashes 2 times circularly Paper end 3 beeps Red LED flashes 3 times circularly Out of ribbon 4 beeps Red LED flashes 4 times circularly Abnormal temperature of print head No beep Red LED flashes 5 times circularly Cannot find marks No beep Red LED flashes 6 times circularly Mark calibration error No beep Red LED flashes 7 times circularly Troubleshoot...

Page 34: ... type Set the paper type in printer driver to make it consistent with actual paper type Lack of ribbon Ribbon is used up Install ribbon Ribbon is jammed Clear up the ribbon Ribbon sensor has failures Replace the ribbon sensor Print head temperature abnormal Operating environment temperature is too high causing overheating print head Please improve ventilation condition The printer can return to no...

Page 35: ...ctual paper type Something wrong with marked paper for example no mark or unclear mark Use the required media Mark height is less than the required height Table 5 1 1 5 2 Print quality problems Malfunction Reason Solution Printout is unclear or has stains Print head or platen roller is dirty Clean the print head or platen roller Paper does not meet the requirement Use recommended paper Print darkn...

Page 36: ...I Print method Thermal Thermal transfer Print width Max 104mm Print speed Max 100mm s CPU 32bit RISC microprocessor Memory FLASH 4MB SDRAM 64MB Extended FLASH it can be extended to 8MB Print head temperature detection Thermal resistor Print head position detection Micro switch Paper mark detection Photoelectric sensor Paper existence detection Photoelectric sensor ...

Page 37: ...ch Paper thickness 0 06mm 0 20mm Ribbon length Max 91m Ribbon ID 12 5mm Paper out mode Tear off Character Barcode Graphics Character enlargement rota tion Support four types of rotation printing 0 90 180 270 Bitmap fonts can be enlarged up to 10 times Vector fonts can be zoomed without scale Character set 7 bitmap fonts and 1 vector font are built in User defined bitmap and vector fonts can be dow...

Page 38: ...of 5 LOGMARS GS1 DataBar RSS 2D barcode PDF 417 MicroPDF417 QR Code DataMatrix MaxiCode GS1 Composite Operation interface Button LED 1 button 2 LEDs Power adapter Input AC 110 240V 50 60Hz Output DC 24V 1 5A Environmental requirements Operating environment 5 45 20 90 40 Storage environment 40 60 20 93 40 Physical features Overall size 278mm L 218mm W 185mm H Weight About 2 3Kg Table appendix 1 1 1...

Page 39: ...hesive Print paper width 18 a 120 Continuous paper with adhesive Base paper width 18 a 120 Print paper width 18 b 118 Paper margin width c 1 Table appendix 1 2 1 2 Discontinuous paper specifications unit mm Type Illustration Index Discontinuous label paper with adhesive Base paper width 18 a 120 Paper margin width b 1 Label width 18 c 118 Label height d 10 Gap width e 2 ...

Page 40: ...dth 18 a 120 Punched paper height b 10 Detection hole position c a 2 Detection hole width d 5 Detection hole height e 2 Discontinuous marked paper without adhesive Marked paper width 18 a 120 Marked paper height b 10 Mark position c a 2 Mark width d 10 Mark height e 4 Table appendix 1 2 2 ...

Page 41: ... test information reflects the status of the print head Appendix 2 1 Printer configuration information Printer configuration information BPLZ II this information is related to the configuration of the printer PRINTER CONFIGURATION BTP L42II MODEL FV2 000 MAIN FIRMWARE 10 DARKNESS 0 TEAR OFF TEAR OFF PRINT MODE CONTINUOUS MEDIA TYPE MEDIA SENSOR TYPE MANUAL SENSOR SELECT DIRECT THERMAL PRINT METHOD...

Page 42: ...CONTROL CHAR 5EH COMMAND CHAR 2CH DELIM CHAR NO MOTION MEDIA POWER UP NO MOTION HEAD CLOSE DEFAULT BACKFEED 0 LABEL TOP 0 LEFT POSITION 100mm s PRINT SPEED 100mm s FEED SPEED 100mm s BACKFEED SPEED 203DPI RESOLUTION 16360K R RAM 1472K E ONBOARD FLASH NONE FORMAT CONVERT 0123456789 SERIAL NUMBER ...

Page 43: ...aper out position Figure appendix 3 1 Caution To take marked paper for example the figure above explains the print and paper out position Discontinuous paper locates by the front edge of the mark Refer to 3 4 to adjust the print and paper out position ...

Page 44: ...inal ready 5 SG Signal ground 6 DSR Input Data device ready 7 RTS Output Request transmission 8 CTS Input Allow transmission 9 FG Frame ground Table appendix 4 1 1 printer signal and status 2 Wiring diagram PC Printer TXD RXD RXD TXD CTS RTS RTS CTS SG SG Caution The following connection method can be used which only needs 3 wires This method applies to small data amount or XON XOFF flow control P...

Page 45: ...Ground 6 Input Data4 18 Vcc 7 Input Data5 19 30 Signal Ground 8 Input Data6 31 Input Init 9 Input Data7 32 Output Fault 10 Output ACK 33 Ground 11 Output BUSY 34 35 Not defined NC 12 Output PError 36 Input SelectIn Table appendix 4 2 1 parallel signal list Caution In the process of data transmission the host computer should not ignore the Busy signal otherwise the print data may be lost Parallel i...

Page 46: ...ce meets USB1 1 protocol standard and is optional USB interface transmits signal and power via a four wire cable as shown in the following figure Figure appendix 4 3 1 USB cable Wire D and D in figure appendix 4 3 1 are used for signal transmission and the VBUS is 5V ...