SNOWJOE Martha Stewart MTS-EWC15, Operator'S Manual

13

Troubleshooting 

Motor does not run

Chipping material is not 

being pulled in

Blades cutting 

inefficiently

•  Reverse the blades or replace with new 

blades.

Problem

Remedy

Possible Cause

•  Power failure/unit not plugged into a 

working receptacle.

•  The overload protection has 

responded.

•  The hopper is opened.

•  Check to make sure unit is plugged into a 

working outlet. Make sure extension cord is 

not damaged.

•  Remove any chips and press the reset 

button. Wait one minute before pressing the 

ON/OFF switch to restart the unit.

•  Check to make sure the hopper is secured 

and the hopper locking knob is tightened.

•  The material is jammed in the feed 

inlet.

•  The cutting blades are blocked.
•  The discharge chute is blocked.

•  Examine the cutting head and remove any 

blocked material. Replace the hopper.

•  Disconnect the power supply and open 

the hopper. Open the blade cover. Remove 

the blocked material and replace the blade 

cover and hopper.

•  Disconnect the power supply and open the 

hopper. Open the plate of the discharge 

chute to clear the blocked material. 

Replace the plate and hopper.

•  Blade edges are worn.

Only a company specialist may be able to correct faults that cannot be rectified with the aid of this table. Please call the 

Snow Joe

®

 + Sun Joe

®

 customer service center at 1-866-SNOWJOE (1-866-766-9563).