12
Troubleshooting
m
WARNING!
Always unplug the power cord before performing any adjustments, maintenance or repairs to your
electric steam cleaner.
Unit fails to heat up.
Indicator lights do not
flash or illuminate when
set to “I” (on) position.
Unit is not plugged in.
Check power supply – cord, breakers, fuses.
If damage is found, contact a qualified
electrician to repair
Reset circuit breaker / ground fault
interrupter, or replace fuse. If you need
assistance, contact a licensed electrician.
Discontinue use and contact Snow Joe
®
customer service at 1-866-SNOWJOE
(1-866-766-9563) to repair
Refer to Filling Tank procedure on page 8.
Discontinue use and contact Snow Joe
®
customer service at 1-866-SNOWJOE
(1-866-766-9563) to repair
Refer to accessory installation on page 6.
Wash the cotton cloth according to
instructions on page 7.
Switch to distilled or de-mineralized water.
Household circuit breaker / ground fault
interrupter has tripped or blown a fuse.
Unit is damaged or in need of repair
Loose electrical connection.
The tank is empty.
Unit is damaged or otherwise in need of repair.
Accessories are not properly installed.
Cotton cloth is dirty.
Hard water residue on the floor.
Unit fails to heat up.
Indicator lights do flash
or illuminate when set to
“I” (on) position.
NOTE: Always allow sufficient
time for unit to heat up before
pressing Steam Trigger.
Accessories do not stay
firmly connected.
Floor surfaces appear
to have streaks after
cleaning
Problem
Possible Cause
Possible Solution
Summary of Contents for Sunjoe STM30E
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