SNOWJOE sunjoe TJ601E-RM, Operator'S Manual

19

SNOW JOE

®

 + SUN JOE

®

 REFURBISHED GOODS WARRANTY

GENERAL CONDITIONS: 

Snow Joe

®

 + Sun Joe

®

 operating under Snow Joe

®

, LLC warrants 

this  refurbished  product  to  the  original  purchaser  for  90  days 

against defects in material or workmanship when used for normal 

residential purposes.  If a replacement part or product is needed, 

it will be sent free of charge to the original purchaser except as 

noted below.
The duration of this warranty applies only if the product is put to 

personal use around the household. It is the owner’s responsibility 

to correctly perform all maintenance and minor adjustments 

explained in the owner’s manual.

HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:

To obtain a replacement part or product, please visit 

snowjoe.com/help or email us at help@snowjoe.com for 

instructions. Please be sure to register your unit beforehand to 

speed up this process. Certain products may require a serial 

number,  typically  found  on  the  decal  affixed  to  the  housing 

or guard of your product. All products require a valid proof  

of purchase.

EXCLUSIONS:

•  Wearing  parts  like  belts,  augers,  chains  and  tines  are 

not covered under this warranty. Wearing parts can be 

purchased at snowjoe.com or by calling 1-866-SNOWJOE  

(

1-866-766-9563).

•  Batteries  are  covered  in  full  for  90-days  from  the  date  of 

purchase. 

Snow Joe

®

 + Sun Joe

®

 may from time to time change the design 

of its products. Nothing contained in this warranty shall be 

construed as obligating Snow Joe

®

 + Sun Joe

®

 to incorporate 

such design changes into previously manufactured products, nor 

shall such changes be construed as an admission that previous 

designs were defective.
This warranty is intended to cover product defects only. 

Snow Joe

®

, LLC is not liable for indirect, incidental or 

consequential damages in connection with the use or misuse of 

the Snow Joe

®

 + Sun Joe

®

 products covered by this warranty. 

This warranty does not cover any cost or expense incurred  

by the purchaser in providing substitute equipment or service 

during reasonable periods of malfunction or non-use of this 

product while waiting for a replacement part or unit under this 

warranty. Some states do not allow exclusions of incidental or 

consequential damages so the above exclusions may not apply 

in all states. This warranty may give you specific legal rights in 

your state.

HOW TO REACH US:

We’re here to help Monday through Friday from 9AM to 7PM EST 

and Sunday 9AM to 4PM. You can reach us at 

1-866-SNOWJOE 

(

1-866-766-9563),  online  at  snowjoe/com,  via  email  at 

help@snowjoe.com or tweet us @snowjoe.

EXPORTS:

Customers who have purchased Snow Joe

®

 + Sun Joe

®

products exported from the United States and Canada should 

contact their Snow Joe

®

 + Sun Joe

®

 distributor (dealer) to obtain 

information applicable to your country, province or state. If for 

any  reason,  you  are  not  satisfied  with  the  distributor’s  service, 

or if you have difficulty obtaining warranty information, contact 

your Snow Joe

®

 + Sun Joe

®

 seller. If in the event your efforts are 

unsatisfactory, please reach out to us directly.