If the Big Bear does not generate foam, review the following checklist.
a)
Is the Fan Operating? (Air is shooting out nozzle of Big Bear.)
Yes:
Move on to (b)
No:
Check the electric plug interface to the outlet connection. Check the “Blower” Switch-
press it up and down. Unplug the outlet plug before checking the fuse (see fuse changing
instructions above). If it still does not operate, call Foam Masters Technical Service.
b)
Is the Sump Pump Operating? Is there water coming out of the Big Bear when you
turn it on?
Yes
: Go to (c)
No:
Make sure the pump is submerged in solution. Check that the electrical connection
between the pump and the Big Bear electrical box connector is locked. Make sure the hose
is hooked up between the pump and the valve connection on the Big Bear. If it still does not
operate, call Foam Masters Technical Service.
c)
Adjust the hand valve below the Big Bear to a number of positions to see if it helps generate
a dryer or wetter foam. Create another batch of solution and double check that you match one
of the “solution mixtures” noted above (for the correct solution type). Retest the Big Bear with
the new solution batch. If it still does not generate foam, call Foam Masters Technical Service.
d)
Is the mix of foam to water correct? Try mixing one more gallon of HDF to the reservoir with
water.
Warning:
Some minicipal city water sources have harsh minerals that may cause bad
production of foam. In other cases, bad production of foam may be caused by the facility using
a water softener. The water softner acts like a de-foamer and does not produce good foam.
Snow Masters 24 hr Technical Service line at:
1-256-229-5551 or email service@snowmasters.com
www.SnowMasters.com
Sales - 1-256-229-5551
6
Types of Trouble and Their Solutions
Symptoms and Cause and/or Corrective Actions
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Technical Service
Summary of Contents for Big Bear
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