37
ITYS PRO
10-15-20 kVA - Ref.: IOMITYPRXX00-EN 03
ENGLISH
12. TROUBLESHOOTING
For other alarms that may appear please contact Service.
Alarm
Name
Description
A000
Imminent Stop
An imminent stop is about to happen. In two minutes the UPS will be shut down.
This can be provoked by a critical alarm or a user request.
A001
UPS overload
The load is exceeding the UPS power specification. The machine will turn off.
Reduce the load immediately.
A003
Transfer locked
The UPS is unable to transfer the load between bypass and inverter.
A004
Transfer impossible
Bypass is not available.
A008
Eco mode disabled by UPS
Eco mode is disabled due to bypass failure.
A012
Maintenance alarm
UPS needs ordinary maintenance. Please contact Service.
A013
Remote service alarm
UPS needs immediate maintenance. Please contact Service.
A014
Remote service preventive alarm A non-critical alarm is present.
A015
General alarm
An alarm is present.
A016
Battery disconnected
The battery is not connected to the UPS.
A017
Battery discharged
The battery charge level is under the minimum value.
A019
Operating on battery
The UPS is running on battery.
A021
Battery room alarm
The battery temperature is too high.
A022
Battery test failed
The battery has failed the last battery test.
A027
Battery alarm
A battery alarm is present.
A032
Rectifier critical
There is a problem on the rectifier. Please contact Service.
A035
Rectifier input supply not ok
The input mains supply is out of tolerance.
Verify that the input voltage and frequency are within the UPS ratings.
A037
Charger critical alarm
There is a problem on the battery charger. Please contact Service.
A040
Inverter critical
There is a problem on the inverter. Please contact Service.
A041
Inverter preventive
There is a non-critical problem on the inverter. Please contact Service.
A048
Bypass critical
There is a problem on the bypass. Please contact Service.
A049
Bypass preventive
There is a non-critical problem on the bypass. Please contact Service.
A050
Bypass Input supply not ok
The auxiliary supply is out of tolerance.
Verify that the input voltage and frequency are within the UPS ratings.
A051
Phase detection fault
The auxiliary mains are not connected properly. Please check the phases connection.
A052
Bypass backfeed detection
There is a backfeed problem on the bypass. Please contact Service.
A057
Internal backfeed detection
There is a backfeed problem on the rectifier. Please contact Service.
A059
UPS power off (UPO)
The UPO emergency button was pressed.
A060
Wrong configuration
UPS is not properly configured. Please check the configurations or contact Service.
A061
Communication failure
There is an internal communication problem. Please contact Service.
A062
Option Board Alarm
There is a communication problem with the option board.
Please check that the board is properly inserted.