English
NeTYS 400-1000 VA Product Manual
SAFETY STANDARDS
CERTIFICATE AND CONDITIONS OF WARRANTY
This SOCOMEC SICON UPS uninterruptible power system is guaranteed against manufacturing
and material defects, for a period of 24 months
from the date of purchase and not however more
than 27 months from the date of shipment by SOCOMEC SICON UPS..
The warranty is of the 'carry-in' type: free supply of parts and labour for repairs, with return of a product
to be replaced to SOCOMEC SICON UPS, or authorized centres, at the customer’s cost and risk.
In order to use the warranty service, the user must respect the following rules:
•
the product must be returned exclusively in its original packaging. Any damage caused during
shipping in packaging other than the original is not covered by the warranty;
•
the product must be accompanied by proof of purchase: a document (bill, invoice, receipt) showing
the date of purchase and the information necessary to identify the product (model, serial number).
The number of the authorization for return for repairs must also be attached, with a detailed
description of the defect found in the product. If any of these elements is missing, the warranty is
invalid. The return authorization number is issued by the service centres by telephone on receiving
notification of the malfunction;
The warranty is recognised within Italian territory. If the UPS is exported outside Italian territory, the
warranty shall be limited to the cover of the parts used to repair the fault.
.
The warranty shall not apply in the following cases:
•
Failures due to fortuitous circumstances or force majeure (lightning, floods, etc.);
•
Failures due to negligence or improper use (use outside tolerance limits: temperature,
humidity, ventilation, electric power supply, applied load, batteries);
•
Insufficient or inadequate maintenance;
•
Attempted maintenance, repairs or modifications not carried out by SOCOMEC SICON UPS
personnel or personnel from a support centre authorised by SOCOMEC SICON UPS.
•
If the battery has not been recharged in accordance with the terms indicated on the packaging
and in the manual, in cases of extended storage or UPS inactivity.
SOCOMEC SICON UPS may, at its own discretion, opt for the repair of the product or for the
replacement of the faulty or defective parts with new parts or with used parts that are equivalent to
new parts with regard to functions and performance.
Defective or faulty parts replaced free of charge are to be put at the disposal of SOCOMEC SICON
UPS that becomes the sole owner.
Replacements or repairs of parts and any modifications to the product during the warranty period shall
not extend the duration of the warranty.
In no case will SOCOMEC SICON UPS be responsible for damages (including, without limitations,
damage for loss of earnings, interruption of activity, loss of information or other economic losses)
deriving from the use of the product.
The present conditions are subject to Italian law. Any dispute falls under the province of the Court of
Vicenza.
* For further information:
www.socomec-sicon.com
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