socomec PDU 16, Operating Manual

1 

CERTIFICATE AND CONDITIONS OF WARRANTY

THIS MANUAL IS PROPERTY OF

SOCOMEC UPS

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ANY TOTAL OR PARTIAL REPRODUCTION IS STRICTLY FORBIDDEN

EN 

1.1  CERTIFICATE AND CONDITIONS OF WARRANTY 

 (pdu16.08.01) 

This SOCOMEC SICON EQUIPMENT is guaranteed against manufacturing and material defects, for a 
period of 12 months* from the date of purchase. 

This certificate of warranty must NOT be sent back, but must be kept by the customer together with the purchase 
receipt, to be used if the product should require interventions while under warranty. 
The period of validity of the warranty is calculated from the date of purchase of the new product, by the final user, 
from an official reseller (the date shown on the purchase receipt is used as proof).   
The warranty is of the 'carry-in' type: free supply of parts and labour for repairs, with return of a product to be 
replaced to SOCOMEC UPS, or authorized centres, at the customer’s cost and risk. 
 

In order to use the warranty service, the user must respect the following rules: 

•

 the product must be returned exclusively in its original packaging. Any damage caused during shipping in 
packaging other than the original is not covered by the warranty; 

•

 the product must be accompanied by proof of purchase: a document (bill, invoice, receipt) showing the 
date of purchase and the information necessary to identify the product (model, serial number). The number 
of the authorization for return for repairs must also be attached, with a detailed description of the defect 
found in the product. If any of these elements is missing, the warranty is invalid. The return authorization 
number is issued by the service centres by telephone on receiving notification of the malfunction; 

•

 if it is not possible to provide proof of purchase, the serial number and date of production will be used to  
calculate expiry of the warranty, which may lead to a reduction in the product’s warranty period. 

 
The product is not covered by warranty for damage caused by negligence (use outside the tolerance ranges: 
electric power supply, lightning, humidity, temperature, bad ventilation, etc.), tampering or any unauthorized 
intervention. 
During the warranty period, SOCOMEC UPS may, at its discretion, decide to repair the product or replace the 
defective parts with new parts or with used parts that are equivalent to new parts in terms of functions and 
performance.  
In the case of the battery, the warranty is valid if periodic recharging has been effected within the terms indicated 
on the packaging. It is advisable, therefore, after purchase, to check that the date of the next recharging has not 
passed. 
 
 

OPTIONAL 

Warranty for the optionals is 12 months and is of the carry-in type. 
 

Software products 

Warranty for the software is 90 days. The software is guaranteed to function in compliance with the manual and 
the written material accompanying the product. Hardware accessories or supports  (e.g. disks, cables, etc.) 
attached are guaranteed from material and manufacturing defects under normal use and service, for a period of 
12 months from the date of purchase. 
Under no circumstances will SOCOMEC UPS be responsible for damages (including, without limitations, damage 
for loss of earnings, interruption of activity, loss of data or other economic losses) deriving from the use of this 
product. 
The present conditions are subject to Italian law. All disputes to be heard by the Court of Vicenza.