SOFINA 23075 Owner'S Manual Download

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TROUBLESHOOTING SUMMARY

Problems

Probable Causes

Remedies

Spa leakage

- Spa is torn or punctured

- Use provided Repair Patch

Pump does not operate

- Power failure
- GFCI tripped
- GFCI is not plugged into a
grounded electrical outlet

- Check power source
- Plug into a grounded or
grounding type power source
- Reset GFCI
- Call for service if it does not
reset

Pump not heating properly

- Temperature set too low
- Dirty filter
- Improper water level

- Set to higher temperature
- Clean or replace the filter
- Add water to water line

Main Power Unit does not
work

- Pump is too hot
- Faulty Main Power Unit
- GFCI is not plugged into a
grounded electrical outlet

- Unplug the Main Power
Unit. After the Main Power
Unit has cooled, insert the
plug and turn on again
- Plug into a grounded or
grounding type power source
- Reset GFCI
- Call for service if it does not
reset

Inlet / Outlet / Drain Valve
leakage

- Rubber seal is not in right
position
- Valves are not tightened
- Defective plumbing parts

- Check rubber seal, re-align
or replace
- Tighten valves as needed
- Call for service

Water is dirty

- Insufficient filtering time
- Dirty filter
- Improper water maintenance

- Increase filter time
- Clean or replace the filter
- Refer to the Water
Chemistry section

Part Number

Part Name

PT-150-01

Air Purge Valve

PT-150-02

Air Purge Valve

Seal

PT-150-03

Pump / Filter

Cover

PT-150-04

Pump / Filter

Cover Seal

HB-195PF-43 Filter

Cartridge

PT-150-07

Adapter C Seal

PT-150-06

Adapter B Seal

PT-150-05

Adapter A Seal

Summary of Contents for 23075

Page 1: ...or future references For questions on assembly parts or warranty contact us at our TOLL FREE number DO NOT RETURN this product to the store Contact us TOLL FREE 1 866 430 1876 USA 9am 5pm Eastern Monday Friday Congratulations on your new purchase Your high performance inflatable spa is designed to provide a refreshing and relaxing experience for the whole family ...

Page 2: ...inutes at a time as prolonged immersion in a spa or hot tub may be injurious to your health WARNING Keep the temperature of the water in the spa at 104 degrees Fahrenheit 40 degrees Celsius or below WARNING During pregnancy soaking in hot water may cause damage to the fetus Consult your physician before using WARNING People under medications and or having an adverse medical history should consult ...

Page 3: ...o protect the objects on the levels below WARNING Consult an architect or engineer to determine if the floor you wish to install the spa on can withstand the floor loading required of the spa if you have any doubt WARNING Do not open the pump and filter system or the cord mounted GFCI doing so will void the warranty WARNING Always drain all water from spa hoses and pump and filter system unit befo...

Page 4: ...ting open the service door When the product stops operating this merely indicates that the door is equipped with an electrical interlock Next push the test button on the GFCI and close the service door The product should not operate Now open the service door push the reset button on the GFCI and close the service door The product should now operate normally When the product fails to operate in thi...

Page 5: ...dren and when spa use exceeds 10 minutes b Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy pregnant or possibly pregnant women should limit spa water temperatures to 38 C 100 F c Before entering a spa the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating d...

Page 6: ...er equipments 27 WARNING To reduce the risk of injury or hazard replace damaged cord immediately by the manufacturer its service agent or similarly qualified persons 28 WARNING RISK OF ELECTRIC SHOCK Never operate any electrical appliance when in your spa or hot tub or when your body is wet 29 WARNING TO REDUCE THE RISK OF INJURY Never pour water which is higher than 104 Degree Fahrenheit 40 Degre...

Page 7: ...s damage injury and or expense that you or any user of this product may suffer as a result of the use of this product This release shall extend to any loss damage injury or expense due to any cause whatsoever including negligence or breach of contract on the part of SOFINA and or any party participating in the design and or manufacture of this product The terms of this release shall be effective a...

Page 8: ...INSTALLATION INSTRUCTIONS SITE PREPARATION 1 IMPORTANT Because of the combined weight of the spa water and users your spa should always be installed on a structurally sound relatively smooth flat and level surface that is capable of uniformly supporting this weight for the entire time the spa is installed If the spa is placed on a surface which does not meet these requirements any damage caused by...

Page 9: ... comfort and minimize moisture damage to the surrounding environment NOTE Do not install the spa on carpet or other material that can be damaged by moisture OUTDOOR INSTALLATION You may install your spa on any smooth level surface that is strong enough to support the filled weight of 1500lbs 682 Kgs and combined user weight The following considerations must be taken when installing your spa outdoo...

Page 10: ...e Air Blower button to begin inflation NOTE The Main Power Unit will make a rattling noise while the pump is running with no water This is not a defect Do not run the Main Power Unit without water for more than 15 minutes 5 Inflate the spa according to the sequence numbers printed on the spa starting with the number 1 6 Inflate all chambers until they feel firm and turn Massage Air Blower off 7 Ma...

Page 11: ...inner side wall of the spa are opened by turning the nozzles counter clockwise the nozzle cap does not come off it stays loose when it is in the OPEN mode and on some models remove the outlet valve cover as well Failure to do so may affect the filtering and heating performance of the spa Turn all nozzles counter clockwise On some models remove the outlet valve cover 12 NOTE After inflating the spa...

Page 12: ...er fill the spa or the spa may overflow during use Each adult will raise the water level in the spa approximately 2 inches and the blower action will raise the water level an additional 3 to 4 inches 4 IMPORTANT Make sure that the filter pump inlet and outlet located on the inside wall of the spa are opened by turning the valves counter clockwise the nozzle does not come off it stays loose when it...

Page 13: ...hen plugging into the outlet make sure the outlet is properly grounded 6 NOTE If the air is not properly bled from the filter tank the water pump will be air bound and no water will flow This will prevent the spa from heating and the water will not be filtered Make sure that water is flowing into and out from the inlet and outlet before continuing 7 Select the desired heat level by pressing the He...

Page 14: ...on some models install the outlet valve cover as well Turn ALL nozzles clockwise On some models install the outlet valve cover 3 Detach the hoses from the large fittings on the back of the pump from the corresponding fitting on the spa 4 Locate the floor drain valve Make sure the drain valve is closed and connect garden hose to the drain valve Drain valve location A Drain valve Open Close B Cap ba...

Page 15: ...15 5 Open the floor drain valve and allow water to drain Turn A counter clockwise to allow water flow 6 Once the water has drained tilt the spa on its side to drain the remaining water ...

Page 16: ...sert the plug of the power cord into the power outlet 2 Press the RESET button on the GFCI 3 Turn on the massage air blower 4 Push the TEST button on the GFCI located at the end of the power cord The GFCI light should go out and the massage air blower should shut off If the GFCI light does not go out and the massage air blower does not shut off the GFCI is faulty Do not use the spa Contact your de...

Page 17: ...heat level Low 86 F 30 C Medium 95 F 35 C High 104 F 40 C Note Filter must be turned on for heat to function 3 AIR PUMP BLOWER Turns on the massage air blower The massage air blower will automatically shut off after 30 minutes of operation Turn on again as needed Note Filter feature must be turned off before massage air blower will function ...

Page 18: ... back on the Main Power Unit 8 Open the water inlet and outlet valve located on the inside wall of the spa by turning both valves counter clockwise 9 Open the Air Purge Valve on the top of the Main Power Unit 10 Allow the filter tank to bleed air for approximately one minute or until water drips from the fitting Turn the fitting clockwise to close the bleed valve 11 Plug the Main Power Unit into t...

Page 19: ...al alkalinity 80 120 ppm Calcium hardness 150 250 ppm Bromine residual 2 3 ppm Total dissolved solids below 1500 ppm SERVICE AND TROUBLESHOOTING Your spa is designed with minimal service and maintenance In the case that you encounter problems with your spa please follow carefully the following steps listed below AIR PUMP BLOWER 1 The Air Pump Blower will not turn on A Make sure the Main Power Unit...

Page 20: ...tions in the Maintenance section of this manual Replace the Pump Filter Cover Seal if necessary If the water pump still does not pump water contact the manufacturer for instructions 3 Faulty Main Power Unit Ensure power is available to the spa Check the circuit breaker at the main electrical panel Connect another electrical appliance to the plug used for the spa If power is available to the spa te...

Page 21: ...cal outlet Unplug the Main Power Unit After the Main Power Unit has cooled insert the plug and turn on again Plug into a grounded or grounding type power source Reset GFCI Call for service if it does not reset Inlet Outlet Drain Valve leakage Rubber seal is not in right position Valves are not tightened Defective plumbing parts Check rubber seal re align or replace Tighten valves as needed Call fo...

Page 22: ...her uses not considered for normal recreational purposes nor punctures cuts abrasions in normal use For prompt parts replacement or warranty issues contact us directly at 1 866 430 1876 Replacement parts are shipped within 48 hours of notification Monday through Friday Do not return to your dealer The warranty is only valid in the USA If you have any questions about any SOFINA product replacement ...

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SOFINA 23075, Owner'S Manual

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