First Step Guide
821SC
Support
Safety Precautions
Before Using Handset
Customer Service
SoftBank
Customer Centers
From a SoftBank handset,
dial toll free at
157
(General Information)
113
(Customer Assistance)
SoftBank Global
Call Center
From outside Japan, dial
+81-3-5351-3491
(International charges apply.)
Call this number immediately
if handset/USIM Card is lost or
stolen while outside Japan.
■
Call these numbers toll free from landlines.
Subscription Areas
Contact
Hokkaido, Aomori, Akita, Iwate, Yamagata,
Miyagi, Fukushima, Niigata, Tokyo, Kanagawa,
Chiba, Saitama, Ibaraki, Tochigi, Gunma,
Yamanashi, Nagano, Toyama, Ishikawa, Fukui
General Information
0088-240-157
Customer Assistance
0088-240-113
Aichi, Gifu, Mie, Shizuoka
General Information
0088-241-157
Customer Assistance
0088-241-113
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
General Information
0088-242-157
Customer Assistance
0088-242-113
Hiroshima, Okayama, Yamaguchi, Tottori,
Shimane, Tokushima, Kagawa, Ehime, Kochi,
Fukuoka, Saga, Nagasaki, Oita, Kumamoto,
Miyazaki, Kagoshima, Okinawa
General Information
0088-250-157
Customer Assistance
0088-250-113
Handset User Support
Via Yahoo! Keitai Main Menu:
From above the search fi eld,
select
ﾒﾆｭｰﾘｽﾄ
a
English
a
User Support
.
Emergency Numbers
Online English Manual
See SOFTBANK MOBILE Corp.
Website (
http://www.softbank.jp
).
May be unavailable at purchase.
Call Customer Service or try later.
• Police ..................................
110
• Fire & Ambulance ..............
119
• Maritime Safety Agency... .
118
■
Do not short-circuit Charger Port.
Keep metal objects away from the Charger Port.
Keep handset away from jewelry. Battery may leak,
overheat, burst, or ignite causing injury. Use a case
to carry handset.
■
Avoid battery leakage, breakage or fi re injury.
Do not:
•
Heat or dispose of battery in a fi re.
•
Disassemble, modify, or break battery.
•
Damage or solder on to battery.
•
Use a damaged or deformed battery.
•
Use a non-specifi ed charger.
•
Force battery into handset.
•
Charge or place battery near fi re, heat sources or
expose it to extreme heat.
•
Use battery for other equipments.
■
Do not insert foreign objects into handset.
Do not place metal or fl ammable objects in handset
or Charger. This may cause fi re or electric shock.
Keep handset out of the reach of children.
■
Keep handset away from liquid-fi lled containers.
Keep handset and Charger away from chemicals/
liquids. Fire or electric shock may result.
■
Avoid sources of fi re.
To prevent fi re or explosion, do not use handset near
gas or fi ne particles (Coal, dust, metal, etc.).
■
Keep handset/Charger out of microwave ovens.
Battery or handset may leak, burst, overheat, or
ignite.
■
Do not subject handset to shocks.
Subjecting handset or Charger to shocks may cause
malfunction or injury. Should handset break, remove
battery and contact the SoftBank Customer Center,
Customer Assistance. Discontinue handset use. Fire
or electric shock may occur.
■
Keep handset off and Charger disconnected
near fi lling station or places with risk of fi re/
explosion.
Handset use near petrochemicals or other fl ammables
may lead to fi re or explosion.
■
Preventing accidents
• For safety, never use handset while driving. Pull over
beforehand. Mobile phone use while driving is
prohibited by the revised Road Traffi c Law (Effective
November 1 2004).
• Do not use headphones while driving or riding a
bicycle. Accidents may result.
• Do not turn the volume up so high that ambient
sounds cannot be heard, especially when walking
in or around traffi c to avoid accidents.
■
Do not swing handset by the strap.
Injury or breakage may result.
■
Use only the specifi ed voltage.
Non-specifi ed voltages may cause fi re or electric shock.
•
AC Charger: AC 100V-240V Input
•
In-Car Charger: DC 12V/24V Input
■
Do not use In-Car Charger inside vehicles with a
positive earth.
Fire may result. Use In-Car Charger only inside
vehicles with a negative earth.
■
Do not plug multiple cords in one outlet.
Excess heat or fi re may occur.
■
Do not bend, twist, pull, or set objects on the
cord. Do not put heavy objects on the cords or
heat or pull the cords.
Fire or electric shock may result.
■
Do not short-circuit Charger Port.
Keep the metal away from Port. Overheating, fi re, or
electric shock may result.
Accessories
•Battery [SCBAL1]
•Utility Software
1
(CD-ROM)
•Stereo Earphones
[SCLAD1]
•Earphone Conversion
Cable with Microphone
[SCLAJ2]
•USB Cable [SCDAJ1]
•SBM Charger Connector
Adapter (SC-A) [SCDAJ2]
2
1 Utility Software updates/upgrades may become available via SOFTBANK MOBILE Corp. Website (http://www.softbank.jp) without prior notifi cation.
2 Required to connect specifi ed AC Charger (purchased separately) and 821SC, to power handset or charge battery. Two Connector Adapters are included.
Manner Profi le
• Minding Mobile Manners
Please use handset responsibly. Inappropriate handset
use can be both dangerous and bothersome to others.
Please take care not to disturb others with handset use.
Adjust handset use to your surroundings accordingly.
Activating/Canceling Manner Profi le
■
Press
#
for 1+ seconds
USIM Card Installation
1
IC
2
Insert USIM Card
with IC Chip down
Push in USIM Card
until it stops
USIM Card must be inserted to use 821SC. Turn 821SC off
and remove battery before inserting/removing USIM Card.
To prevent damaging it, avoid touching the IC chip when
inserting or removing USIM Card.
Battery Installation
1
2
3
Notches
4
Press down to slide
Battery Cover loose
Remove Battery
Cover completely
Align Battery Slots
and 821SC Notches
to insert battery
Slide Battery Cover into 821SC
Slots; replace Battery Cover
• PIN
4- to 8-digit security code; prevents unauthorized use.
Set
PIN certifi cation
to
On
to require PIN entry at
power on.
• PIN2
4- to 8-digit security code required for Reset Call Cost
or Edit Cost Limit, etc.
Change PIN and PIN2 as required.
• Canceling PIN Lock (PUK/PUK2 Code
★
)
Incorrectly entering PIN or PIN2 three consecutive times
activates PIN Lock and limits 821SC function access.
Enter PUK (PIN Unlocking Key) Code to cancel PIN Lock.
For more information, contact Customer Service.
★
Entering PUK/PUK2 incorrectly ten consecutive times locks USIM Card
and disables 821SC. Write down PUK and PUK2. Unlocking USIM
Card requires special service. Contact Customer Service.
USIM PINs
• Phone Password
4-digit number (9999 by default) required to use or
change handset functions. Entered digits appear as .
If incorrect, error message appears; try again.
• Center Access Code
4-digit number specifi ed at subscription; use to subscribe
to fee-based information/access Voice Mail via landlines.
• Network Password
4-digit number specifi ed at subscription; use for Call
Baring, etc. Entering it incorrectly three consecutive
times locks Call Barring settings. To resolve, Network
Password and Center Access Code must be changed.
For details, contact Customer Service.
Change Phone Password or Network Password on 821SC.
Security Codes
Weight
Approximately 120
g
Continuous
Talk Time
Voice Call: 200 minutes
Video Call: 100 minutes
Continuous
Standby Time
(Turning off
Display)
395 hours
Charging Time
(power off)
AC Charger: Approximately 150 minutes
Dimensions
(W x H x D)
Approximately 49 x 99.5 x 16.7 mm
(821SC closed)
Maximum Output
0.25W
• Values calculated with battery installed.
• Actual times may be reduced by alternating between
operations/transmissions and Standby.
Specifi cations
1
AC 100V outlet
Charger
2
3
Port Cover
1
Open Port Cover and insert Adapter Connector
2
Plug Charger into an AC 100V outlet
• While charging, battery indicator charges as follows:
→
→
.
fl ashes when battery is full.
• Charging time is approximately 150 minutes.
3
Unplug Charger, then disconnect handset
Charging
SoftBank 821SC
First Step Guide
Emergency Numbers
Customer Service
More Information
English Interface
International Call
Customizing Address
And More...
821SC
More Information
GH68-17539A (Rev. 1.0)
Do not touch battery contacts.
For more information, see User Guide P.xxx
