![background image](http://html1.mh-extra.com/html/softbank/824p/824p_user-manual_1312154241.webp)
Appendix
18-9
18
Troubleshooting
824P does not turn on
Was
pressed for more than one second?
Is battery level sufficient?
Is battery inserted properly? ( P.1-13)
・
・
・
Handset functions do not work after turning power on
Does PIN Entry window appear?
PIN Entry is
ON
. Enter PIN. ( P.11-2)
・
USIM not inserted After power-off Insert USIM or Inserted USIM is
unavailable to this mobile phone Please insert valid one
appears
when 824P is turned on or operations attempted
Is USIM Card inserted correctly? ( P.1-3)
Unusable USIM Card may be inserted. ( P.1-2)
USIM Card IC chip may be dirty.
Wipe with a clean cloth, then insert USIM Card correctly.
・
・
・
Keypad does not respond
Does appear in Standby?
Privacy Key Lock is active ( P.11-3). Enter 4 to 8-digit Phone
Password ( P.1-24) to release it.
・
Side Keys do not work while handset is closed
Does appear?
Side-keys Guard ( P.11-6) is
ON
.
Set to
OFF
.
・
Calls or Video Calls cannot be connected or message and Internet
connections are not available
Does
appear?
Is 824P out-of-range or in a location where signal is weak?
Move to a location where signal is strong.
Are you using handset overseas?
You must select an operator and set international settings to use
handset abroad. ( P.2-17)
Does appear?
Personal Data Lock is set. ( P.11-4) Deactivate Personal Data Lock.
・
・
・
Calls or Video Calls cannot be connected
Is area code entered?
Is restricting outgoing calls in Call Barring? ( P.2-19)
Does appear in Standby? Total cost has reached upper limit. Set Max
Cost Limit to
OFF
or execute
Reset
( P.17-7).
・
・
・
Calls cannot be connected or busy signal sounds after dialing
Did you enter area code?
Is restricting outgoing calls in Call Barring? ( P.2-19)
・
・
Call is interrupted or disconnected
Does
appear? Is 824P out-of-range or in a location where signal is
weak?
Move to a location where signal is strong.
・
Calls cannot be made via a Phone Book entry
Entry may be saved as Secret.
Set Secret Mode or Secret Data Only
ON
.
Does appear?
Personal Data Lock is set. ( P.11-4) Deactivate Personal Data Lock.
・
・
Next Page
Summary of Contents for 824p
Page 1: ...824P User Guide...
Page 26: ...xxiv...
Page 106: ...5 12 Digital TV 5...
Page 160: ...11 8 Handset Security 11...
Page 204: ...14 14 Internet 14...