13-2
Appendix
13
Troubleshooting
■
Handset does not turn on
"
Is battery empty?
#
Replace or charge battery.
"
Is battery installed in handset?
#
Install battery correctly.
■
When power is turned on, PIN entry
window appears
"
Is
PIN certification
set to
On
?
#
If
PIN certification
is
On
, enter PIN.
■
When power is turned on, USIM password
entry window appears
"
Is
USIM lock
set to
On
?
#
If
USIM lock
is
On
, enter USIM
password.
■
Please insert USIM card, Incorrect USIM
or
USIM card failed
appears when handset is
turned on or executing a function
"
Is USIM Card correctly installed?
#
Check to see if USIM Card is correctly
installed. If the message appears
even though USIM Card is correctly
installed, it may be damaged.
"
Is USIM Card still being loaded?
#
Try again after a while.
"
Is an incorrect USIM Card used?
#
Check to see if correct USIM Card
is used. Use USIM Card specified by
SoftBank.
"
Is there debris on USIM Card IC chip?
#
Remove debris with a clean, dry cloth,
and then install USIM Card correctly.
■
圏外
or
appears and no calls can be
made
"
Handset is out-of-range.
#
Move to a place where the signal is
stronger and try again.
■
Calls are interrupted or disconnected
"
Does
圏外
or
appear?
#
Move to a place where the signal is
stronger and try again.
"
Is battery empty?
#
Replace or charge battery.
■
Unable to make a call
"
Is Call Barring set?
#
Deactivate Call Barring.
"
Is
Offline mode
set to
On
? (
appears)
#
Set
Offline mode
to
Off
(
■
Unable to open Phonebook entry, Data
Folder, Call Log, Calendar, or Messaging
"
Is
Application lock
set?
#
Cancel
Application lock
■
Clicking noise is heard during a call
"
Noise may be generated when signal
is weak or while moving between
coverage areas.