Support
Safety Precautions
Before Using Handset
Use specified items (battery, Charger, etc.) only.
•
Non-specified equipment use may cause malfunction,
or battery to leak, overheat, burst or ignite, leading
to fire, burn injuries or electric shock.
Do not short-circuit power/charging terminals.
•
May cause fire, electric shock or malfunction; battery
may leak, overheat, burst or ignite. Keep conductive
material (wire, metal jewelry, pencil lead, etc.) away
from Charger or External Device Port terminals.
Do not open, modify or disassemble handset
•
and related hardware.
May cause malfunction, or battery may leak,
overheat, burst or ignite. Fire, injury or electric shock
may also result. Contact SoftBank Customer Center,
Customer Assistance for repairs.
Do not expose handset or accessories to liquids.
•
May cause malfunction, overheating, fire or electric
shock. Avoid exposure to water, pet urine, etc.
Do not expose handset/accessories to extreme
•
heat/direct sunlight (e.g., inside vehicles, etc.).
May cause malfunction/warping; battery may leak,
overheat, burst or ignite. Handset or battery may
become hot to the touch, leading to burn injuries.
Do not dispose of battery in fire.
•
May leak, overheat, burst or ignite.
Do not apply strong shocks or excessive force.
•
Do not drop/throw handset/accessories. May cause
damage or malfunction. Battery may leak, overheat,
burst or ignite, resulting in fire, shock or injury. Stop
using battery if damaged or warped. Do not sit on or
place heavy objects on handset/accessories (e.g., in
back pants pockets or inside handbags, packs, etc.).
Keep handset, battery or Charger away from
•
humidity, dust or extreme temperatures.
Malfunction may result.
If battery fluid gets in eyes, do not rub; rinse
•
with water and consult a doctor immediately.
Eyes may be severely damaged.
Do not force battery into handset.
•
Battery may leak, overheat, burst or ignite; make sure
the direction and install properly.
Do not place handset or accessories in ovens,
•
microwave ovens or other cooking appliances.
Battery or other parts may leak, burst, overheat or
ignite; may cause malfunction, accident or injury.
Keep handset off and Charger disconnected
•
near gas stations or places with fire/explosion
risk. Handset use near petrochemicals or
other flammables may cause fire/explosion;
turn handset off before using S! FeliCa at gas
stations (cancel IC Card Lock beforehand).
Do not use Mobile Light near people's faces.
•
May temporarily affect sight leading to accidents.
Never use handset while driving.
•
Accidents may result. Park beforehand. Phone use
while driving is prohibited by the Road Traffic Law.
If an abnormality occurs:
•
If there is abnormal odor, excessive heat, discoloration
or distortion, unplug Charger, turn off handset and
remove battery immediately; may cause overheating,
bursting, fire or battery leakage.
If battery does not charge properly, stop trying.
•
Battery may leak, overheat, burst or ignite.
At signs of a battery leak, avoid fire sources.
•
Battery may catch fire or burst.
For more information, see Online English Manual.
Manner Mode
Minding Mobile Manners
•
Please use handset responsibly. Inappropriate handset use can be both dangerous
and bothersome. Please take care not to disturb others when using handset. Adjust
handset use according to your surroundings.
Activating/Canceling Manner Mode
Press
,
)
for 1+ seconds
USIM Card Installation
Slide in USIM Card with IC chip facing down
1
Insert battery (right)
2
Turn handset off and remove battery beforehand.
•
Do not force USIM Card into or out of handset.
•
USIM Card must be inserted to use handset.
•
Notch
USIM PINs
PIN1
•
4-digit code; activate PIN Entry to restrict usage.
PIN2
•
Required to clear Call Costs and to set Max Cost.
PIN1 and PIN2,
9999
by default, are changeable.
PIN Lock & Cancellation (PUK Code*)
•
Entering incorrect PIN1 or PIN2 three consecutive
times locks USIM Card, disabling handset. Enter
PUK Code to unlock. For details, contact SoftBank
Customer Center, General Information.
USIM Personal Unblocking Key (PUK Code) unblocks a USIM
*
Card blocked after the wrong PIN has been entered three
consecutive times. Each USIM Card has a unique PUK Code.
Do not disclose it to unauthorized persons.
Security Codes
Handset Code
•
9999
by default; use or change some functions.
Center Access Code
•
4-digit code selected at subscription; access Voicemail
via landlines or subscribe to fee-based information.
Network Password
•
4-digit code selected at subscription; restrict
handset services.
A message appears for incorrect code entry; retry.
•
If Network Password is incorrectly entered three
•
times consecutively, Call Barring settings are
locked. To resolve, Network Password and Center
Access Code must be changed. For details, contact
SoftBank Customer Center, General Information.
Battery Installation
Remove cover
1
Press and slide as shown.
•
Insert battery
2
Close cover
3
Charging
Use specified AC Charger
ZTDAA1
(sold separately) only.
Open Port Cover to connect Charger
1
Plug Charger into AC outlet
2
Small Light illuminates red while charging.
•
When charging completes Small Light goes out.
•
After charging, unplug Charger, then
3
disconnect handset
AC 100V
Outlet
Blades
AC Charger
Port Cover
Release Tabs
Charger Connector
Arrows
Small Light
External
Device Port
2
1
3
Specifications
SoftBank 920SH
Weight
Approximately 123
g
Continuous
Talk Time
Approximately 240 minutes (3G)
Approximately 260 minutes (GSM)
Continuous Standby
Time (closed position)
Approximately 330 hours (3G)
Approximately 300 hours (GSM)
Charging Time
(power off)
AC Charger: Approximately 140 minutes
In-Car Charger: Approximately 140
minutes
Continuous Video Call
Talk Time
Approximately 120 minutes
Dimensions
(W x H x D)
Approximately 50 x 110.6 x 18 mm
(closed position, without protruding parts)
Maximum Output
0.25 W (3G)
2.0 W (GSM)
Above values calculated with battery installed.
•
Call these numbers toll free from landlines.
■
Subscription Area
Service Center
Phone Number
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi,
Fukushima, Niigata, Tokyo, Kanagawa, Chiba,
Saitama, Ibaraki, Tochigi, Gunma, Yamanashi,
Nagano, Toyama, Ishikawa, Fukui
General Information
m
0088-240-157
Customer Assistance
m
0088-240-113
Aichi, Gifu, Mie, Shizuoka
General Information
m
0088-241-157
Customer Assistance
m
0088-241-113
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
General Information
m
0088-242-157
Customer Assistance
m
0088-242-113
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane,
Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga,
Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima,
Okinawa
General Information
m
0088-250-157
Customer Assistance
m
0088-250-113
Customer Service
SoftBank
Customer Centers
From a SoftBank handset,
dial toll free at
157
(General Information)
113
(Customer Assistance)
SoftBank Global
Call Center
From outside Japan, dial
+81-3-5351-3491
(International charges apply)
Call this number immediately
if handset/USIM Card is lost
or stolen while outside Japan.
Emergency Numbers
Police
•
...................................
110
Fire & Ambulance
•
................ .
119
Maritime Safety Agency
•
........
118
First Step Guide
Use English Interface
Emergency Numbers
Place International Calls
Customer Service
Customize Handset Address
More Information
And more...
Accessories
Battery (SHBBG1)
•
Headphones (with Microphone)
•
(Black, SHLBG1)
USB Cable*
•
Utility Software (Japanese)*
•
Complimentary sample, not available for purchase.
*
First Step Guide
Printed in China
TINSEA158EFZZ
08B DS AI
②
More Information
Handset User Support
Via Yahoo! Keitai Main Menu:
From above the search field,
select
メニューリスト
S
English
S
User Support
Online English Manual
See SOFTBANK MOBILE Corp. Website
(http://www.softbank.jp).
May be unavailable at purchase.
Call Customer Service or try later.
