Appendix
19-10
19
Troubleshooting
Handset does not turn on
・
Was
L
pressed for more than one second?
・
Is battery level sufficient?
・
Is battery inserted properly? (
Z
P.1-13)
Handset functions do not work after turning power on
・
Does PIN Entry window appear?
PIN Authentication (
Z
P.12-2) is
ON
. Enter PIN.
USIM not inserted After power-off Insert USIM
or
Inserted USIM is
unavailable to this mobile phone Please insert valid one
appears
when handset is turned on or operations attempted
・
Is USIM Card inserted correctly? (
Z
P.1-5)
・
Is SoftBank specified USIM Card inserted? (
Z
P.1-4)
Unusable USIM Card may be inserted.
・
USIM Card IC chip may be dirty.
Wipe with a clean cloth, then insert USIM Card correctly.
Keypad does not respond
・
Does appear in Standby?
Keyguard (
Z
P.12-4) is active. Cancel it.
・
Does appear?
Privacy Key Lock is active (
Z
P.12-4). Cancel it.
Display is blurred
・
Adjust display brightness (
Z
P.18-5).
・
Is View Blind active?
Cancel View Blind (
Z
P.1-30).
Side Key does not work while handset is closed
・
Does appear?
Side-keys Guard (
Z
P.12-9) is
ON
.
Set to
OFF
.
Outgoing calls or Video Calls will not connect or message and
Internet connections are unavailable
・
Does
appear?
Is handset out-of-range or in a location where signal is weak?
Move to a location where signal is strong.
・
Does
appear?
Cancel Offline Mode (
Z
P.1-17).
・
Are you using handset overseas?
Set international settings (e.g. Select Operator) to use abroad
(
Z
P.2-10).
・
Does appear?
Personal Data Lock is set (
Z
P.12-5). Deactivate Personal Data Lock.
Outgoing calls or Video Calls will not connect
・
Is area code entered?
・
Is restricting outgoing calls in Call Barring? (
Z
P.2-20)
・
Does appear in Standby?
Total cost has reached upper limit. Set Max Cost Limit to
OFF
or
execute
Reset
(
Z
P.18-9).
Outgoing calls will not connect or busy signal sounds
・
Did you enter area code?
・
Is restricting outgoing calls in Call Barring? (
Z
P.2-20)
Call is interrupted or disconnected
・
Does
appear? Is handset out-of-range or in a location where signal
is weak?
Move to a location where signal is strong.
Summary of Contents for 924P
Page 1: ...User Guide 942P...
Page 90: ...Call 2 2 22...
Page 118: ...4 14 Phone Book 4...
Page 172: ...9 12 Music Player 9...
Page 202: ...10 30 Managing Files 10...
Page 280: ...Messaging 14 28 14...
Page 302: ...17 4 S GPS Navi 17...
Page 347: ...19 17 Appendix 19 Symbol List Space Space Double byte Symbol List Single byte Symbol List...
Page 348: ...19 18 Appendix 19 Character Code List...
Page 349: ...19 19 Appendix 19...
Page 350: ...19 20 Appendix 19...
Page 351: ...19 21 Appendix 19...
Page 352: ...19 22 Appendix 19...
Page 364: ...Memo...