C
onne
ct
ivity
& F
ile
Ba
ck
up
15
15-
27
Troubleshooting
Wi-Fi
3
Wi-Fi disconnects
.
Connection is interrupted automatically
if Display goes dark after a period of
inactivity; restored when Display
reactivates.
3
Cannot connect to Wi-Fi
.
Depending on access point settings,
handset may not connect to Wi-Fi
when powered on outside 3G range. In
this case, pass through the 3G service
area carrying the handset and retry.
3
Login page opens when using
public wireless LAN service
.
Some public wireless LAN services
require authentication via Direct
Browser. Enter corresponding user ID/
password.
File Transfer
3
Some files are not received
.
If storage limit is reached during
transfers, remaining files will not be
received.
3
Cannot receive/accept connection
requests even when Infrared/
Bluetooth
®
is
On
.
Handset may not be in Standby.
.
Keypad Lock/Function Lock may be
active.
.
Software Update may be in progress.
3
Phone Book settings are lost
.
One file transfer resets these settings:
,
Category, Tone, Light, Vibration, Secret
.
Picture setting may be lost depending
on image; send the image separately
and reassign it.
3
Calendar/Tasks settings are lost
.
One file transfer resets these settings:
,
Alarm tone/video, Secret,
S! Friend's Status
3
Bookmarks are not saved properly
.
Large Bookmarks may not be received
correctly.
.
Streaming Bookmarks are saved as
Yahoo! Keitai Bookmarks.
3
Messages are not saved properly
on handset
.
Messages may not be received
depending on the size.
.
Messages received via One File Transfer are
saved to Data Folder (Other Documents) and
cannot be used as messages.
.
Sky Mail may be received as S! Mail
when transferred from other SoftBank
handsets via All File Transfer.
.
In All File Transfers, overwriting
messaging folders deletes sort keys.
3
Messages are not saved properly
on recipient devices
.
Mail Notices are saved as messages,
invalidating complete message retrieval.
.
When sending messages to other
handset models via All File Transfer,
Spam Folder messages may be saved
to the incoming message folder.
.
When sending messages in Drafts to
other handset models via All File
Transfer, only the first entered
recipient may remain or SMS
addressed to multiple recipients may
not be saved.
3
Cannot find files in DCIM folder
.
Received files in DCIM folder are
saved to Pictures folder.
