20-4
20
Appendix
Troubleshooting
Problem
Possible Cause
Solution
Handset won't turn on
^
Was
g
pressed and held long enough?
^
Battery may need to be charged or replaced.
^
Battery may not be properly installed.
^
Press and hold
g
longer.
^
Charge battery or install a charged battery.
^
Install battery properly.
Handset won't respond
^
Is
Switch On/Off
in PIN Entry
On
?
^
If
On
, PIN1 is required. Enter PIN1 according to
onscreen instructions. For more, see
Insert USIM Card
appears in Standby and
handset is
unresponsive
^
USIM Card may not be properly inserted.
^
The correct USIM Card may not be inserted.
^
There may be debris on IC chip/terminals.
^
Make sure USIM Card is properly inserted. If the
message still appears, USIM may be damaged.
^
Make sure the correct USIM Card is inserted. The
inserted USIM Card may not be valid.
^
Clean relevant parts with a dry cloth and re-insert.
Keypad won't respond
^
Keypad Lock may be active. (
b
appears)
^
Password Lock may be active. (
l
appears)
^
^
Cancel Password Lock (see
Cannot place call from
Phone Book
^
The number may be saved as Secret entry.
^
Phone Book Lock may be active.
^
Activate Show Secret Data (see
^
Cancel Phone Book Lock (see
E
appears in Standby
and call won't connect
^
Handset may be outside the service area or
otherwise beyond signal transmission range.
^
Move to a place where signal is strong and retry.
Summary of Contents for SoftBank 911SH
Page 30: ...1 1 Getting Started...
Page 57: ...2 1 Basic Handset Operations...
Page 77: ...3 1 Text Entry...
Page 92: ...4 1 Phone Book...
Page 111: ...5 1 Video Call...
Page 119: ...6 1 TV...
Page 144: ...7 1 Camera...
Page 162: ...8 1 Media Player...
Page 184: ...9 1 Managing Files Data Folder...
Page 209: ...10 1 Additional Settings...
Page 240: ...11 1 Connectivity...
Page 255: ...12 1 Tools...
Page 283: ...13 1 Optional Services...
Page 293: ...14 1 Messaging...
Page 331: ...15 1 Yahoo Keitai...
Page 354: ...16 1 S Applications...
Page 364: ...17 1 S FeliCa Japanese Only...
Page 372: ...18 1 Entertainment...
Page 381: ...19 1 Communication...
Page 401: ...20 1 Appendix...