15-6
15
Appendix
Troubleshooting
Problem
Possible Cause
Solution
V201SH won't turn on
^
Did you press
g
for 1+ seconds?
^
Battery may need to be charged.
^
Battery may not be properly
installed.
^
Press
g
for 1+ seconds.
^
Charge battery or install a
charged battery.
^
Install battery properly.
s
appears in Standby
and call won't connect
^
V201SH may be outside the
service area or otherwise
beyond signal transmission
range.
^
Move to a place where signal is
strong and retry.
Keypad won't respond
^
Key Guard may be active.
(
n
appears)
^
Keypad Lock may be active.
(
Q
appears)
^
Cancel Key Guard (see
P.1-17
).
^
Cancel Keypad Lock (see
P.10-3
).
Cannot dial numbers
from handset Keypad
^
Key Guard may be active.
(
n
appears)
^
Keypad Lock may be active.
(
Q
appears)
^
Restrict Dial may be active.
^
Cancel Key Guard (see
P.1-17
).
^
Cancel Keypad Lock (see
P.10-3
).
^
Cancel Restrict Dial (see
P.10-4
).
Cannot place call from
Phone Book
^
The number may be saved as
Secret Mode entry.
^
Phone Book Lock may be active.
^
Activate Secret Mode (see
P.10-6
).
^
Cancel Phone Book Lock (see
P.10-3
).
Call won't connect and
there's a beeping tone
^
Did you include the area code or
the first
0
?
^
V201SH may be out-of-range.
(
s
appears)
^
V201SH Off-Line Mode may be
active. (
s
appears)
^
Dial the number including the
area code or
0
.
^
Move to a place where signal is
strong and retry.
^
Cancel Off-Line Mode (see
P.3-6
).
Call is choppy or cut off
^
Network signal may be weak.
^
Battery may need to be charged
or replaced.
^
Move to a place where signal is
strong and retry.
^
Charge battery or install a
charged battery.
Line is noisy during
calls
^
Network signal may be weak or
unstable.
―
Display flickers
^
Display may flicker under
fluorescent lights.
―
Display went dark
^
Leaving V201SH open with no
key presses for a preset period
cancels Backlight then Display
(Panel Saving); this is not a
malfunction.
―
15-7
Appendix
15
Problem
Possible Cause
Solution
Battery won't charge
^
Rapid Charger may not be
properly connected to
V201SH.
^
Rapid Charger may not be
firmly plugged in to outlet.
^
Battery may not be properly
installed.
^
There may be debris on
terminals: (V201SH or battery);
connector (Rapid Charger);
External Device Connector.
^
Battery may not charge
outside 5
]
C to 35
]
C.
^
Battery may be terminally
exhausted or defective.
^
Make sure connector is
securely inserted and try
again.
^
Remove plug from outlet,
re-insert and try again.
^
Open V201SH, install battery
properly and try again.
^
Clean all terminals with a
cotton swab and try again.
^
Charge within an ambient
temperature of 5
]
C - 35
]
C.
^
Replace battery with a new
one.
Battery charges quickly
^
Remaining charge shortens
charging time.
―
V201SH/Charger feels warm
^
During charging, Rapid
Charger normally becomes
warm; V201SH may feel
warm to the touch during
extended periods of use.
^
Unless V201SH/accessories
become very hot to the touch,
this should be considered
normal; regardless, avoid
prolonged skin contact which
could cause burn injuries.
Battery Time seems shorter
than usual
^
Environmental factors
(temperature, charging/signal
conditions), usage or settings
can affect Battery Time.
^
For more on Battery Time,
usage factors and ways to
extend Battery Time, see
P.1-9
-
1-10
.
+
For repairs and after-sales services, contact Vodafone Customer Center, Customer
Assistance (see
P.15-25
).
Summary of Contents for V201SH
Page 14: ...1 1 Getting Started...
Page 27: ...2 1 Basic Handset Operations...
Page 38: ...3 1 Manner Mode...
Page 42: ...4 1 Text Entry...
Page 52: ...5 1 Phone Book...
Page 61: ...6 1 Display...
Page 66: ...7 1 Sounds Related Functions...
Page 78: ...8 1 Managing Files Data Folder...
Page 91: ...9 1 Infrared...
Page 94: ...10 1 Handset Security...
Page 98: ...11 1 Additional Functions...
Page 115: ...12 1 Vodafone live Overview...
Page 118: ...13 1 Mail...
Page 144: ...14 1 Station Japanese Only...
Page 152: ...15 1 Appendix...