pg. 23
The LED
temperature display
is flashing.
The water is too hot or there is a
fault in the control system.
1.
Allow the water temperature to drop below
38°C (100°F).
2.
If light still flashes, contact your Softub dealer
for service.
No LED
temperature
display.
Loss of power at wall outlet or
HydroMate
®
.
1.
Make sure that the unit is plugged into a 110
Volt outlet.
2.
Test GFCI on the power supply cord. See
instructions on page 9.
3.
Check the power at the outlet using a 110
Volt appliance such as a lamp or hair dryer.
4.
If the GFCI is not functioning and there is
power to the outlet, contact your Softub
dealer for service.
5.
If the above happens repeatedly or the
HydroMate
®
does not reset, contact your
Softub dealer for service.
Cannot activate
the jets.
There is a low voltage problem
or a mechanical problem in the
HydroMate
®
or GFCI.
1. Check that the LED temperature display on
the control panel is on. If the lights are on:
2. Press the "JETS" button, if the HydroMate
®
comes on, the water in the tub has reached
its set point temperature.
3. If the HydroMate
®
still does not turn on
advance the temperature to 40°C
(104°F). If the "HEATING" light is on and
the pump is not running, unplug the unit
for a few hours then repeat #1. If the
HydroMate
®
still fails to start, disconnect
the HydroMate
®
and contact your Softub
dealer for service.
Can't shut off the
air at the jet.
Air control valve is not fully shut
or is obstructed
1. Turn air control on and off several times.
2. If the
air still doesn’t stop contact your Softub
dealer for service.
Weak jets.
Air or a solid obstruction in the
plumbing. If tub was just filled, it
is probably air.
1. Check to see that the jets are turned on.
2. Make sure water height is at least 5cm (2
inches) above the top of the uppermost jet.
3. Verify that nothing is covering the suction
inlets in the tub (lower fittings).
4. Turn the jets on and off several times to
clear air.
5. If all fails contact your Softub dealer for
service.
