Soho ClearView 5, User Manual

15

13. TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

SOLUTION

The Air Fryer 
doesn’t work

•   The Air Fryer is not 

plugged in.

•   The Air Fryer has turned 

itself off.

•   Plug the cord into the wall outlet.

 To begin, press the 

button

.

•   Make sure the frying basket/drawer is 

assembled correctly and fully inserted 
into the Air Fryer body.

Food is not 
cooked

•   The frying basket is 

overloaded.

•  Air fry smaller batches of food.
•   Shake  food 

2 OR 3 TIMES 

during the 

cooking process.

•  Increase 

TEMPERATURE

.

•  Increase 

AIR FRY TIME

.

Food is not fried 
evenly

•   The frying basket is 

overloaded.

•   Air fry smaller batches of food.
•   Apply a light even coat of spray oil to 

food before frying.

•   Shake  foods 

2 OR 3 TIMES 

during the 

cooking process.

Frying basket / 
drawer won’t slide 
into the Air Fryer 
body properly

•   The frying basket is 

overloaded.

•  Air fry smaller batches of food.
•   Air Fryer will not turn 

ON 

until the 

frying basket/drawer is assembled 
correctly and fully inserted properly 
into the fryer body.

White smoke 
coming from the 
Air Fryer

•   The Air Fryer is overloaded 

with oil.

•   The frying basket and 

drawer have not been 
cleaned.

•    When frying oily foods, such as bacon, 

you may need to clean out the frying 
basket drawer more often.

•   Clean the frying basket and drawer 

after each use.

Fresh potato 
fries are not fried 
evenly 

•   The frying basket is 

overloaded.

•     Soak, rinse and fully dry potatoes 

before frying.

•  Use fresh, firm potatoes.

Fries are not 
crispy

•   Raw fries have too much 

water.

•     Use a clean kitchen towel to wrap and 

dry cut potato fries thoroughly before 
adding oil.

•  Cut potato fries into smaller slices.
•  Shake and spray potato fries frequently.