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15. WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
This warranty is provided in addition to your rights under the Australian Consumer
Law. Directed Electronics Australia Pty Ltd (Directed Electronics) warrants that this
product is free from defects in material and workmanship for a period of 12 months
from the date of purchase or for the period stated on the packaging. This warranty is
only valid where you have used the product in accordance with any recommendations
or instructions provided by Directed Electronics.
This warranty excludes defects resulting from alterations of the product, accident,
misuse, abuse or neglect. In order to claim the warranty, you must return the product
to the retailer from which it was purchased or if that retailer is part of a National
network, a store within that chain, along with satisfactory proof of purchase. The
retailer will then return the goods to Directed Electronics.
Directed Electronics will repair, replace or refurbish the product at its discretion. The
retailer will contact you when the product is ready for collection. All costs involved
in claiming this warranty, including the cost of the retailer sending the product to
Directed Electronics, will be borne by you.
Email:
service@sohohome.com.au
Phone:
+61 03 8331 4800
16. INDEMNITY
You agree to defend, indemnify and hold harmless Soho from and against any and
all claims, proceedings, injuries, liabilities, losses, costs and expenses (including
reasonable legal fees), including but not limited to, claims alleging negligence,
invasion of privacy, copyright infringement and/or trademark infringement against
Soho services, relating to or arising out of your breach of any provision of these terms,
your misuse of the Soho services, or your unauthorized modification or alteration of
products or software.
17. WARRANTY DISCLAIMER
Soho has a limited warranty whereby Soho warrants to you and only to you that Soho
products will be free from defects in materials and workmanship for one (1) year from
the date of your purchase of the Soho products (unless a longer warranty period is
required by law).
The specifics of this Soho limited warranty are at
https://www�sohohome�com�au/
warranty
Soho also assumes no responsibility for and shall not be liable for any damages caused
by misuse of the product or failure to follow the instructions provided.
