SOLAHART POWERSTORE ELECTRIC
WATER HEATER WARRANTY - AUSTRALIA ONLY
6
ELECTRIC WATER HEATER MODEL 250E5X, 250E6X, 315E5X, 315E6X
4.
ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY
4.1
To be entitled to make a claim under this warranty you need to:
a) Be the owner of the water heater or have consent of the owner to act on their behalf.
b) Contact Solahart without undue delay after detection of the defect and, in any event, within the
applicable warranty period.
4.2
You are not entitled to make a claim under this warranty if your water heater:
a) Does not have its original serial numbers or rating labels.
b) Is not installed in Australia.
5.
HOW TO MAKE A CLAIM UNDER THIS WARRANTY
5.1
If you wish to make a claim under this warranty, you need to:
a)
Contact Solahart on 1800 638 011 and provide owner’s details, address of the water heater, a
contact number and
date of installation of the water heater or if that’s unavailable, the date of
manufacture and serial number (from the rating label on the water heater).
b) Solahart will arrange for the water heater to be tested and assessed on-site.
c) If Solahart determines that you have a valid warranty claim, Solahart will repair or replace the water
heater in accordance with this warranty.
5.2
Any expenses incurred in the making of a claim under this warranty will be borne by you.
6.
THE AUSTRALIAN CONSUMER LAW
6.1
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
6.2
The Solahart warranty (set out above) is in addition to any rights and remedies that you may have under
the Australian Consumer Law.
7.
REPAIR NOTICE UNDER THE AUSTRALIAN CONSUMER LAW
7.1
Goods presented for repair may be replaced by refurbished goods of the same type rather than being
repaired. Refurbished parts may be used to repair the goods.
