User Manual - Ground Mount Solar Hot Water System - August 2017
5
During good sunny weather the solar collector will normally be able to provide enough hot water, but during winter
months and inclement weather, boosting will be required. It is a legal requirement that the water be heated to 60oC
on a regular basis to kill Legionella bacteria that can lead to Legionnaires disease.
Bottom element electric boosted system
Mid element electric boosted systems
= Once per week to 60
o
C
= Once per day to 60
o
C
Gas boosted systems = Each time the water passes through the booster the sensor will automatically heat the water
to 70°C. When utilizing a continuous flow gas water heater as the auxiliary booster, the gas water heater will need to
be left with the power and gas switched ON at all times.
During good sunny warm weather (above 25°C clear & sunny) the electric booster can often be turned off, strictly by
the use of an optional timer switch adjusted to daily heating periods (3-6am) & (3-6pm) as the solar contribution will
achieve 60°C in the tank, however during overcast or winter periods it is important that the booster is activated to
meet the above requirements. Gas boosted systems must always be turned on. For electric boost systems, Solargain
strongly recommend that the electric booster is left on, or controlled by an optional timer switch.
When using gas boosting through a continuous hot water system, the gas system should be as close as possible
to the most used outlets.
Solargain Hot Water Systems Terms and Conditions of Warranty
1.
For all warranty issues please call Solargain on 1300 739 355 or sg.warranty@solargain.com.au
2.
This Warranty is effective for all Solargain Hot Water Systems manufactured and installed after 1 November
2012.
3.
If the Customer has not paid in full for the Solargain Hot Water System then this Warranty does not apply.
4.
Solargain Hot Water System and its components are covered by a warranty against defective factory parts
or workmanship from the date the Solargain Hot Water System is installed for the relevant period for such
component as outlined in Table 1 - Warranty Periods. If the date of installation is unknown, the Warranty
commences one (1) Month after the date of manufacture.
5. This Warranty is for normal domestic use of the Solargain Hot Water system only.
6. To the extent a claim falls under the “Parts Only” Warranty Period the Warranty covers the replacement of such
failed component in the Solargain Hot Water System free of charge. Subject to an area within a 30 kilometre
radius of the Solargain Branch or Authorised Distributor from where the unit was purchased. Customers outside
this area will be subject to any freight costs and any travelling charges incurred by the Solargain representative
carrying out the rectification.
7.
To the extent a claim falls under the “Parts and Labour” Warranty Period, the Warranty covers the repair and/or
replacement of such failed component in the Solargain Hot Water System and any associated labour costs free
of charge. Subject to an area within a 30 kilometre radius of the Solargain Branch or Authorised Distributor from
where the unit was purchased. Customers outside this area will be subject to any freight costs and any travelling
charges incurred by the Solargain representative carrying out the rectification.
8. The decision to repair or replace the component the subject of the Warranty will be entirely at the discretion of
Solargain.
9.
Where a Solargain Hot Water System or a component thereto is repaired or replaced by Solargain, the balance
of any original Warranty Period will remain effective. The repaired or replaced part does not carry any additional
warranty period.
10.
Upon installation of the Solargain Hot Water System, it is the consumer’s responsibility to register their warranty
online www.solargain.com.au/warranty-registration. Consumer must provide the following detail - home owners
detail, product model number, product installation date, product serial numbers, licensed plumber contact
details. Once you have successfully completed the online registration form, you will be notified of successful
warranty registration. If you do not have access to the internet, please contact Solargain on 1300 739 355
to register your warranty. To be eligible to make a claim under this warranty, consumer must register their
warranty within 6 weeks of the installation.
