SolarMax 10260200, Instruction Manual

35

en

11  Warranty

SolarMax Productions GmbH (herafter SOLARMAX) guarantees the correct function and absence of 
defects of your SolarMax tools for a particular, device-specific duration of guarantee. This duration 
of guarantee can be prolonged by an extension of guarantee according to these Terms of Guarantee.
This manufacturer’s guarantee exists in addition to legal warranty obligations of the vendor. In case 
of a content overlap, the claim under the manufacturer’s guarantee takes precedence, to the extent 
permitted by law, over the claim from warranty. 
For the assertion of warranty claims please contact your vendor.

1�  Basic Guarantee BASIC

The services of the Basic Guarantee are only provided free of charge in countries released by 
SOLARMAX at the time of installation. Please clarify this with your dealer. You will find a current 
list of these countries in the appendix or on our homepage. On request we are happy to send you 
this list.

a)  Duration of Guarantee BASIC
MaxStorage:

■

120 months from date of purchase, but max. 126 months after delivery of the device by 
SOLARMAX

String Inverters:

■

60 months starting from purchase date, but max. 72 months after delivery of the device by 
SOLARMAX

Central Inverters:

■

Series C/S/TS/TS-SV: 24 months from purchase date, but max. 30 months after delivery of 
device by SOLARMAX

■

Series RX: 60 months from purchase date, but max. 66 months after delivery of device by 
SOLARMAX

Accessories:

■

24 months from purchase date, but max. 30 months after delivery of device by SOLARMAX

■

Junction-Box 32HT2: 60 months from purchase date, but 72 months after delivery of device by 
SOLARMAX

Deviating written confirmation from SOLARMAX have priority.

b)  Scope of Guarantee BASIC

If a device shows a defect or malfunction within the duration of guarantee and if the conditions 
for the assertion of warranty as defined below are met, the device or device parts will be repaired 
or replaced by SOLARMAX free of charge at its discretion within an appropriate period of time, as 
shown below, provided that this is not disproportionate or impossible.

Free Replacement:

 This contains the provision of equivalent replacement devices or parts, which can 

be dispatched step by step against return of the defect devices or device parts or can be also deliv-
ered by order. The equipment must be shipped in its original packaging or equivalent. Battery ship-
ments may only be sent in the original packaging. Replacement devices are in perfect refurbished 
condition or new condition and become the property of the buyer, step by step against the replaced 
device, which becomes the property of SOLARMAX. Should the part or device to be exchanged not 
have been returned to SOLARMAX within two weeks of delivery of the part or replacement device, 
SOLARMAX will invoice the additional costs for the part or device supplied.